The form preferred or used by the person being addressed or referred to should be retained if it is known. Otherwise, the following guidelines should be applied in order to ensure uniform and equal treatment of the sexes.
Dear Ms. Samuels:
Dear J. D. Simmonds:
Where the name of the addressee is not known, use the form "Dear Sir/Madam" or "Dear Madam or Sir."
Dear Members of the Rotary Club:
To the Consumer Relations Department:
To whom it may concern:
An alternative is to use the memo format and omit the salutation.
See also 10.17 Salutation or greeting.
When the names of a woman and man are mentioned together, use parallel language so that men and women are portrayed as equals:
not
or
Ensure parallel treatment of couples:
not
or
Ensure parallel treatment of work associates:
not
Alternate order of reference so that one sex is not always given second place:
In distribution and other lists, use alphabetical order or list according to rank.
Because English lacks a singular pronoun that signifies the non-specific "he or she," customarily the masculine pronoun has been used. The following guidelines help to avoid this usage.
The section chief is responsible for maintaining good relations with clients and ensuring that deadlines are met.
not
The section chief is responsible for maintaining good relations with his clients. He ensures that deadlines are met.
An employee must file a grievance within the prescribed time limit. The employee’s union representative will usually be involved at this stage of the process.
not
An employee must file a grievance within the prescribed time limit. His union representative will usually be involved at this stage of the process.
All responsibility centre managers must prepare their own work plans.
not
Each responsibility centre manager must prepare his own work plans.
the incumbent’s duties not his duties
his or her duties not his (or her) duties
Send two copies of your academic record to the Human Resources Officer.
not
The applicant must send two copies of his academic record to the Human Resources Officer.
Develops, implements and evaluates programs to improve information services; directs research in information resource management.
Avoid using feminine or masculine pronouns to personify animals, events, ships, etc.:
not
Eliminate titles and terms which suggest that a job is not typically performed by persons of either sex or that the task varies depending on whether the incumbent is a woman or a man. As far as possible, job titles should not imply that the job can be filled only by members of one sex.
_________________
Avoid using the generic man to refer to people in general and, where possible, as part of a compound:
Unless a minor is referred to or you wish to evoke refinement or high standing, use woman, not girl or lady:
not
not
All people, including women as individuals or as a group, should be treated with respect and dignity. To this end they should be depicted as living and working in a variety of circumstances and assuming a broad range of responsibilities.
Dr. and Mrs. Rolfe
or
Dr. Erica and Mr. John Bruce
not
Dr. Rolfe and his charming blonde wife Dora
or
Mr. John Bruce and his doctor wife
Parent and child
not
Mother and child
People (or Families) are suffering increasingly from the burden of taxation.
not
Men and their families are suffering increasingly from the burden of taxation.
Professionals, their spouses and their children
not
Professionals, their wives and their children
the average worker
or
the average wage-earner
not
the average working man
© Travaux publics et Services gouvernementaux Canada, 2013
TERMIUM Plus®, la banque de données terminologiques et linguistiques du gouvernement du Canada
Outils d'aide à la rédaction – The Canadian Style
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