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Customer Complaints Addressed to Officers and Department Heads of Bell and to the CRTC Per 100,000 Accounts [1 record]
Record 1 - internal organization data 1993-04-20
Record 1, English
Record 1, Subject field(s)
- Various Proper Names
- Telephone Services
Record 1, Main entry term, English
- Customer Complaints Addressed to Officers and Department Heads of Bell and to the CRTC Per 100,000 Accounts
1, record 1, English, Customer%20Complaints%20Addressed%20to%20Officers%20and%20Department%20Heads%20of%20Bell%20and%20to%20the%20CRTC%20Per%20100%2C000%20Accounts
correct
Record 1, Abbreviations, English
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 OBS
The number of complaints addressed (in written or verbal form) to officers and department heads of Bell and to the CRTC (forwarded to Bell) per 100,000 accounts. A complaint is defined for the purposes of this measure as one which has failed to be resolved at the first level of contact between a customer and Bell staff which reaches the official "complaints" telephone number identified in telephone directories. In addition, the number of complaints in each category will be provided. (Bell Canada) 1, record 1, English, - Customer%20Complaints%20Addressed%20to%20Officers%20and%20Department%20Heads%20of%20Bell%20and%20to%20the%20CRTC%20Per%20100%2C000%20Accounts
Record 1, French
Record 1, Domaine(s)
- Appellations diverses
- Services téléphoniques
Record 1, Main entry term, French
- Plaintes adressées par les abonnés aux cadres et chefs de service de Bell au Conseil pour 100 000 comptes 1, record 1, French, Plaintes%20adress%C3%A9es%20par%20les%20abonn%C3%A9s%20aux%20cadres%20et%20chefs%20de%20service%20de%20Bell%20au%20Conseil%20pour%20100%20000%20comptes
Record 1, Abbreviations, French
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 OBS
Nombre de plaintes adressées (par écrit ou oralement) aux cadres et chefs de service de Bell et au Conseil (communiqués à Bell) pour 100 000 comptes. Aux fins de la présente évaluation, une plainte désigne une plainte non résolue lors du premier contact entre un abonné et le personnel de Bell et qui est retransmise au service des «Plaintes» dont le numéro de téléphone officiel est inscrit dans les annuaires. De plus, le nombre de plaintes par catégorie doit être fourni. (Bell Canada) 1, record 1, French, - Plaintes%20adress%C3%A9es%20par%20les%20abonn%C3%A9s%20aux%20cadres%20et%20chefs%20de%20service%20de%20Bell%20au%20Conseil%20pour%20100%20000%20comptes
Record number: 1, Textual support number: 2 OBS
Titre d'un paragraphe. 2, record 1, French, - Plaintes%20adress%C3%A9es%20par%20les%20abonn%C3%A9s%20aux%20cadres%20et%20chefs%20de%20service%20de%20Bell%20au%20Conseil%20pour%20100%20000%20comptes
Record 1, Spanish
Record 1, Textual support, Spanish
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