TERMIUM Plus®

The Government of Canada’s terminology and linguistic data bank.

National Collections Call Centre [1 record]

Record 1 1998-08-17

English

Subject field(s)
  • Taxation
CONT

Established a pilot call centre to examine the feasibility of replacing collection letters with early personal contact.

CONT

As a result, [Revenue Canada] proceeded with the development, design and testing of a fully automated National Collections Call Centre.

Key term(s)
  • national collection call center

French

Domaine(s)
  • Fiscalité
CONT

[Revenu Canada] a mis sur pied un centre d'appels pilote afin d'examiner la faisabilité de remplacer les lettres de recouvrement par un premier contact personnel.

CONT

[Revenu Canada] a ensuite élaboré, conçu et mis à l'essai un Centre national d'appels pour les recouvrements pleinement automatisé.

Spanish

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