TERMIUM Plus®

The Government of Canada’s terminology and linguistic data bank.

deliverology [1 record]

Record 1 2016-11-24

English

Subject field(s)
  • Management Operations (General)
  • Organization Planning
  • Public Administration
DEF

A systematic process for driving progress and delivering results in government and the public sector.

CONT

Deliverology embodies the six elements of best-in-class performance management: set direction and context; establish clear accountabilities and metrics; create realistic budgets, plans and targets; track performance effectively; hold robust performance dialogues; and ensure actions, rewards, and conséquences.

OBS

deliverology: term coined in 2001 by a civil servant at the Prime Minister’s Delivery Unit in the United Kingdom.

French

Domaine(s)
  • Opérations de la gestion (Généralités)
  • Planification d'organisation
  • Administration publique
DEF

Approche qui vise à faire avancer les travaux et à produire des résultats au sein du gouvernement et du secteur public.

OBS

résultologie : terme créé par analogie avec l'un des six éléments clés de ce processus, soit la production de résultats.

OBS

livrologie; livraisonlogie : Ces termes sont à éviter puisque «livrer la marchandise» est un calque de l'anglais «deliver the goods» pour «remplir ses engagements», «tenir ses promesses», etc.

Spanish

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