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Servicio Informal de Gestión de Conflictos [1 record]

Record 1 2016-06-10

English

Subject field(s)
  • Federal Government Bodies and Committees (Canadian)
  • Labour Disputes
  • Industrial and Economic Psychology
  • Rules of Court
OBS

Treasury Board Secretariat's Informal Conflict Management Service ... was formed to help employees and managers prevent, manage and resolve work-related conflicts before they feel compelled to deal with them through a more formal process, such as a grievance, a staffing appeal or a harassment complaint. These services consist of a set of informal mechanisms, including facilitated discussions, conflict coaching, mediation and skill-building workshops. These mechanisms complement existing recourse processes, such as formal grievances.

French

Domaine(s)
  • Organismes et comités fédéraux (Gouvernement canadien)
  • Conflits du travail
  • Psychologie industrielle et économique
  • Règles de procédure
OBS

Le Service de gestion informelle des conflits (SGIC) du [Secrétariat du Conseil du Trésor] vise à prévenir, à gérer et à résoudre les conflits au travail avant que les personnes ne se voient contraintes de les régler de manière plus officielle, par exemple au moyen de griefs, d’appels et de plaintes concernant le harcèlement. Ce service comprend un ensemble de mécanismes informels, dont les discussions facilitées, le coaching en résolution des conflits, la médiation et les ateliers d'acquisition de compétences. En outre, il sert de complément aux processus de recours existants comme les griefs, qui sont officiels.

Spanish

Campo(s) temático(s)
  • Organismos y comités federales (canadienses)
  • Conflictos del trabajo
  • Psicología económica e industrial
  • Reglamento procesal
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