TERMIUM Plus®
The Government of Canada’s terminology and linguistic data bank.
CLIENT SERVICE BUREAU [1 record]
Record 1 - internal organization data 2021-09-03
Record 1, English
Record 1, Subject field(s)
- Federal Government Bodies and Committees (Canadian)
- Customer Relations
- Remuneration (Personnel Management)
Record 1, Main entry term, English
- Client Service Bureau
1, record 1, English, Client%20Service%20Bureau
correct
Record 1, Abbreviations, English
- CSB 2, record 1, English, CSB
correct
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 OBS
The HR [Human Resources]-to-Pay Program Office is accountable for the monitoring and oversight of activities/initiatives to stabilize HR-to-Pay. The branch manages the Client Service Bureau, which handles escalations and hardship files, and it supports the holistic project management of all initiatives impacting HR-to-Pay through functions such as integrated planning, governance, policy, analytics, change leadership, administrative services and strategic engagement with key partners including departments and agencies, bargaining agents and private sector actors. 3, record 1, English, - Client%20Service%20Bureau
Record 1, French
Record 1, Domaine(s)
- Organismes et comités fédéraux (Gouvernement canadien)
- Relations avec la clientèle
- Rémunération (Gestion du personnel)
Record 1, Main entry term, French
- Bureau du service à la clientèle
1, record 1, French, Bureau%20du%20service%20%C3%A0%20la%20client%C3%A8le
correct, masculine noun
Record 1, Abbreviations, French
- BSC 2, record 1, French, BSC
correct, masculine noun
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 OBS
Le Bureau de gestion du programme des RH [Ressources Humaines] à la paye s'occupe de la surveillance et de la supervision des activités et des initiatives de stabilisation de la paye. La Direction générale gère le Bureau [du] service à la clientèle, qui traite les transferts de cas aux échelons supérieurs et les dossiers comportant des difficultés financières. En outre, elle appuie la gestion globale de projet de toutes les initiatives ayant une incidence sur le programme des RH à la paye au moyen de fonctions comme la planification intégrée, la gouvernance, les politiques, l'analyse, le leadership en matière de changement, les services administratifs et l'engagement stratégique avec des partenaires clés, notamment les ministères et les organismes, les agents négociateurs et les intervenants du secteur privé. 3, record 1, French, - Bureau%20du%20service%20%C3%A0%20la%20client%C3%A8le
Record 1, Spanish
Record 1, Textual support, Spanish
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