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CRISIS COMMUNICATION LIFECYCLE [1 record]

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Record 1 2014-03-27

English

Subject field(s)
  • Communication (Public Relations)
  • Emergency Management
CONT

The crisis communication lifecycle … is an example of crisis communication management developed from empirical findings in risk communication research. It offers a protocol for risk communicators to follow before and after an emergency situation.

Key term(s)
  • crisis communication life cycle

French

Domaine(s)
  • Communications (Relations publiques)
  • Gestion des urgences
CONT

[...] regarderons le cycle de communication de crise et comment le fait d'avoir inclus la population dans le processus [...] peut être bénéfique pour les municipalités et organisations de mesures d'urgence. [...] pendant toute la durée de l'urgence, de la crise, les autorités ont la responsabilité de soutenir la population. [...] Idem pour les intervenants d'urgence et le personnel des ministères et organismes concernés. Le cycle de la communication de crise : alerter, informer, soutenir [les citoyens].

Spanish

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