TERMIUM Plus®

The Government of Canada’s terminology and linguistic data bank.

SERVICE DELIVERY INFRASTRUCTURE REVIEW [1 record]

Record 1 2008-01-22

English

Subject field(s)
  • Titles of Monographs
  • Business and Administrative Documents
OBS

Government On-Line. Third horizontal review completed in 2004, the Service Delivery Infrastructure (SDI) Review, effectively profiled the service delivery environment across the country to support the ongoing management and sustainability of external government service delivery. This analysis took into consideration points of service, volumes of service transactions, staff allocated across service delivery channels, and the overall investment made by government in delivering its services to Canadians.

French

Domaine(s)
  • Titres de monographies
  • Écrits commerciaux et administratifs
OBS

Gouvernement en direct. Dans le cadre d'un troisième examen horizontal, terminé en 2004, soit l'Examen de l'infrastructure de prestation des services (EIPS), on a effectivement brossé un tableau de la prestation des services dans l'ensemble du pays pour appuyer la gestion et la viabilité continues de la prestation des services gouvernementaux externes. Dans cet examen, on a tenu compte des points de service, du volume des transactions de services, des employés affectés aux différents modes de prestation de services et de l'ensemble des investissements consacrés par le gouvernement aux services qu'il offre aux citoyens canadiens.

Spanish

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