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SPECTRA HELPLINE [1 record]

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Record 1 2017-10-24

English

Subject field(s)
  • Private-Sector Bodies and Committees
  • Social Services and Social Work
OBS

Spectra Community Support Services (formerly known as Telecare Brampton Inc.) and Distress Centre Peel (DCP) ... amalgamated under the name Spectra Community Support Services [in 2012]. [The name was later changed to Spectra Helpline].

OBS

Spectra Helpline is a non-profit, multicultural organization providing free, caring and confidential distress lines and support services in several languages for the diverse population of the Region of Peel and surrounding area. [The] centre provides 24 hour emotional support and distress line service in English every day of the year. Spectra Helpline's volunteers must complete 50 hours of in-class and on-line training in order to take calls on the distress lines. [Its] training program focuses on listening skills, values clarification, crisis/suicide prevention/intervention, mental health, understanding sexuality, volunteer development and more. Spectra Helpline also provides on-going training sessions for current volunteers to keep their skills updated. The primary purpose is to ensure that volunteers feel comfortable in offering non-judgmental emotional support to anyone calling [its] different programs.

French

Domaine(s)
  • Organismes et comités du secteur privé
  • Services sociaux et travail social
OBS

Spectra Community Support Services (anciennement Telecare Brampton Inc.) et Distress Centre Peel (DCP) ont fusionné en 2012 sous le nom de Spectra Community Support Services. L'organisme a plus tard été renommé Spectra Helpline.

Spanish

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