TERMIUM Plus®

The Government of Canada’s terminology and linguistic data bank.

USING ACTIVE LISTENING WORKPLACE SITUATIONS [1 record]

Record 1 2022-02-24

English

Subject field(s)
  • Titles of Courses
  • Communication and Information Management
  • Labour and Employment
Universal entry(ies)
C064
classification system code, see observation
OBS

This online self-paced course explores the benefits of using active listening skills in different workplace situations. Participants will learn how to ask for clarity with tact, check that they have properly understood what was said, and prompt speakers to elaborate when clarity is needed.

OBS

C064: a Canada School of Public Service course code.

French

Domaine(s)
  • Titres de cours
  • Gestion des communications et de l'information
  • Travail et emploi
Entrée(s) universelle(s)
C064
classification system code, see observation
OBS

Ce cours en ligne à rythme libre explore les avantages liés à l'utilisation des compétences en écoute active dans le cadre de diverses situations en milieu de travail. Les participants apprendront comment demander des éclaircissements avec tact, vérifier qu'ils ont bien compris ce qui a été dit et demander aux intervenants de fournir des précisions au besoin.

OBS

C064 : code de cours de l'École de la fonction publique du Canada.

Spanish

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TERMIUM Plus®, the Government of Canada's terminology and linguistic data bank
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