TERMIUM Plus®

The Government of Canada’s terminology and linguistic data bank.

VOICE MECHANISM [2 records]

Record 1 2004-06-10

English

Subject field(s)
  • Corporate Management (General)
  • Public Administration (General)
  • Communication and Information Management
DEF

Procedures to allow users to comment on the volume or quality of a service.

OBS

In public sector, these [procedures] include dissemination of information about services, periodic evaluation, complaints procedures, participation of public representatives in decision-making or regulatory bodies and legal action by consumer action groups.

French

Domaine(s)
  • Gestion de l'entreprise (Généralités)
  • Administration publique (Généralités)
  • Gestion des communications et de l'information
CONT

Lors de l'entrée en production de l'application, un suivi journalier sera fait avec les utilisateurs. Un mécanisme de communication sera mis en place à cet effet.

Spanish

Campo(s) temático(s)
  • Gestión de la empresa (Generalidades)
  • Administración pública (Generalidades)
  • Gestión de las comunicaciones y la información
Save record 1

Record 2 2004-05-14

English

Subject field(s)
  • Communication and Information Management
  • Working Practices and Conditions
  • Collective Agreements and Bargaining
DEF

The process of using communication channels between the employer and employees to express dissatisfaction with present working conditions.

OBS

Typically these channels are formalized through collective bargaining between employees and unions.

French

Domaine(s)
  • Gestion des communications et de l'information
  • Régimes et conditions de travail
  • Conventions collectives et négociations
CONT

Un mécanisme de communication interne -- à savoir la possibilité pour le personnel, sans contrainte, de signaler des agissements qu'il croit raisonnablement constituer une infraction à la Loi -- encourage les employés à fournir en temps opportun des renseignements fiables qui peuvent permettre à l'entreprise d'effectuer une enquête plus approfondie.

Spanish

Save record 2

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