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Record 1,  Textual support,  English

Record number: 1, Textual support number: 1 CONT

Department managers are responsible for all the functions of a sales department. They oversee the staff and implement strategies to increase productivity. These managers also conduct training and seminars to motivate and build the skills of their team members. Managers continually assess their employee productivity levels and help them to achieve their sales goals. It is their jobs to produce methods that will benefit the department and by extension the business. They support business efforts and implement company changes. These managers must maintain quality customer service in their departments by training staff on sales pitches, how to cold call, and stress management techniques, such as how to cope with disgruntled callers. Their main goal is to have higher sales each month and generate new business opportunities.  2, record 1, English, - department%20manager

Record 1,  Textual support,  French

Record number: 1, Textual support number: 1 CONT

Le chef de rayon organise sa surface de vente. Il en assure l'approvisionnement, la maintenance et l'animation promotionnelle. Il contrôle l'application de la législation commerciale. Il assure une veille professionnelle sur son secteur d’activité afin d’être réactif sur ce qui peut influencer les résultats de son univers marchand. Le chef de rayon recueille les informations commerciales et de gestion et les analyse, il met en œuvre des plans d’actions et élabore des objectifs en déterminant les moyens nécessaires pour les atteindre. Il planifie et vérifie le travail de son équipe, dont il assure aussi la formation et l'évolution.  2, record 1, French, - chef%20de%20rayon

Record 1,  Textual support,  Spanish

Record 2,  Textual support,  English

Record 2,  Textual support,  French

Record number: 2, Textual support number: 1 CONT

Il fallait mettre en œuvre des moyens d’animation permettant d’obtenir que le personnel puisse être intégré à la dynamique du changement dans l'entreprise.  1, record 2, French, - moyens%20d%27animation

Record 2,  Textual support,  Spanish