TERMIUM Plus®

The Government of Canada’s terminology and linguistic data bank.

PERTE RELATIVE QUALITE [1 record]

Record 1 2017-01-04

English

Subject field(s)
  • Quality Control (Management)
DEF

Losses caused by not realizing the potential of resources in processes and activities. [Definition standardized by ISO.]

CONT

Some examples of quality losses are the loss of customer satisfaction, loss of opportunity to add more value to the customer, the organization or society, as well as waste of resources and materials.

OBS

quality losses: term standardized by ISO.

Key term(s)
  • quality loss

French

Domaine(s)
  • Contrôle de la qualité (Gestion)
DEF

Pertes occasionnées par la non mise en œuvre du potentiel des moyens dans des processus et des activités. [Définition normalisée par l'ISO.]

CONT

Comme exemples de pertes relatives à la qualité figurent la perte de la satisfaction du client, la perte de l'occasion d'accroître la valeur ajoutée au bénéfice du client, de l'organisme ou de la société, ainsi que le gaspillage de moyens et de biens.

OBS

pertes relatives à la qualité : terme normalisé par l'ISO. Il est de rigueur d'employer ce terme dans le cadre des travaux de rédaction ou de traduction des documents de l'ONGC.

Key term(s)
  • perte relative à la qualité

Spanish

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