TERMIUM Plus®
The Government of Canada’s terminology and linguistic data bank.
NATIONAL CLIENT SATISFACTION SURVEY [1 record]
Record 1 - internal organization data 2007-10-09
Record 1, English
Record 1, Subject field(s)
- Titles of Monographs
- Statistical Surveys
- Public Relations
Record 1, Main entry term, English
- National Client Satisfaction Survey
1, record 1, English, National%20Client%20Satisfaction%20Survey
correct, Canada
Record 1, Abbreviations, English
- NCSS 1, record 1, English, NCSS
correct, Canada
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 OBS
In May/June 2005, VAC [Veterans Affairs Canada] conducted its third National Client Satisfaction Survey. In order to ensure relativity of information, the survey design remained consistent with the 2001 and 2003 formats with a few notable exceptions, namely the inclusion of Retired and Still-serving RCMP Members as a separate entity, questions on the National Contact Centre Network, and the use of VAC's Health Care Identification Card. 1, record 1, English, - National%20Client%20Satisfaction%20Survey
Record 1, Key term(s)
- 2005 National Client Satisfaction Survey
- 2003 National Client Satisfaction Survey
- 2001 National Client Satisfaction Survey
- Client Satisfaction Survey
Record 1, French
Record 1, Domaine(s)
- Titres de monographies
- Sondages et enquêtes (Statistique)
- Relations publiques
Record 1, Main entry term, French
- Sondage national sur la satisfaction des clients
1, record 1, French, Sondage%20national%20sur%20la%20satisfaction%20des%20clients
correct, masculine noun, Canada
Record 1, Abbreviations, French
- SNSC 1, record 1, French, SNSC
correct, masculine noun, Canada
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 OBS
En mai et juin 2005, ACC [Anciens Combattants Canada] a réalisé son troisième Sondage national sur la satisfaction des clients. De façon à produire des informations comparables dans le temps, le design du sondage est demeuré constant par rapport à ceux de 2001 et de 2003, à l'exception de l'ajout des membres actifs et retraités de la GRC comme groupe de clients, l'ajout de questions sur le Réseau national des centres d'appel et de l'ajout de questions sur la carte d'identification de soins de santé d'ACC. 1, record 1, French, - Sondage%20national%20sur%20la%20satisfaction%20des%20clients
Record 1, Key term(s)
- Sondage national sur la satisfaction des clients de 2005
- Sondage national sur la satisfaction des clients de 2003
- Sondage national sur la satisfaction des clients de 2001
- Sondage national de 2005 sur la satisfaction des clients
- Sondage sur la satisfaction des clients
Record 1, Spanish
Record 1, Textual support, Spanish
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