TERMIUM Plus®

The Government of Canada’s terminology and linguistic data bank.

T220 [1 record]

Record 1 2015-02-25

English

Subject field(s)
  • Titles of Courses
  • Training of Personnel
Universal entry(ies)
T220
classification system code, see observation
OBS

This one-day course introduces the key elements of citizen- and client-centred service delivery, aiming to engage employees in service excellence. The course is intended for public servants who deliver services to citizens or internal services within the government.

OBS

T220: a Canada School of Public Service course code.

French

Domaine(s)
  • Titres de cours
  • Perfectionnement et formation du personnel
Entrée(s) universelle(s)
T220
classification system code, see observation
OBS

Ce cours d'une journée présente les éléments clés du service axé sur le citoyen et sur le client et vise l'engagement des employés envers l'excellence du service. Il s'adresse aux fonctionnaires qui offrent des services aux citoyens ou des services internes au sein du gouvernement.

OBS

T220 : code de cours de l'École de la fonction publique du Canada.

Spanish

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