TERMIUM Plus®

The Government of Canada’s terminology and linguistic data bank.

employé en contact avec la clientèle [1 record]

Filter results by subject field Alphabetical list of terms

Filter results by subject field

Alphabetical list of terms

Record 1 2011-12-12

English

Subject field(s)
  • Customer Relations
  • Sales (Marketing)
  • Marketing
CONT

Several related studies have suggested that the friendliness, knowledge and skill, enthusiasm, attentiveness, empowerment, and the ability to communicate of customer-contact employees positively affect customers’ perceptions of service quality, and enhance the degree of trust between the customer and the front-line employee.

OBS

customer contact employee: term published in the Journal officiel by the Commission générale de terminologie et de néologie of the Government of France.

Key term(s)
  • customer-contact employee

French

Domaine(s)
  • Relations avec la clientèle
  • Vente
  • Commercialisation
DEF

Personne travaillant en relation directe avec la clientèle.

OBS

achalandeur : terme publié dans le Journal officiel par la Commission générale de terminologie et de néologie du gouvernement de la France.

Spanish

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