The Government of Canada’s terminology and linguistic data bank.

FAXBACK IVR [1 record]

Record 1 1999-06-22


Subject field(s)
  • Social Security and Employment Insurance

By telephone, Social Services offices can request information from an HRCC [Human Resource Centre of Canada] by specifying a SIN [social insurance number]. The application then downloads the data from mainframe, and forwards it to the Social Services office by FAX.


IVR: interactive voice response

Key term(s)
  • Faxback Interactive Voice Response


  • Sécurité sociale et assurance-emploi

Les agents des Services sociaux peuvent demander de l'information sur un NAS [numéro d'assurance sociale] donné à un CRHC [Centre de ressources humaines du Canada]. L'application télécharge ensuite les données de l'ordinateur central et les transmet par télécopieur au bureau des Services sociaux.


RVI : réponse vocale interactive

Key term(s)
  • RVI : Réponse automatique par télécopieur
  • Réponse vocale interactive - Réponse automatique par télécopieur
  • Réponse vocale interactive : Réponse automatique par télécopieur


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