TERMIUM Plus®

The Government of Canada’s terminology and linguistic data bank.

MODELE PRESTATION SERVICES AXES CLIENT [1 record]

Record 1 2008-09-11

English

Subject field(s)
  • Titles of Federal Government Programs (Canadian)
  • Decision-Making Process
  • Customer Relations
OBS

The Client-Centred Service Delivery Model outlines the steps that VAC staff will follow in providing service to clients from a client's first point of contact through to follow-up and monitoring, as required.

French

Domaine(s)
  • Titres de programmes fédéraux (Gouvernement canadien)
  • Processus décisionnel
  • Relations avec la clientèle
  • MPSAC
    unofficial, masculine noun
OBS

Le Modèle de prestation pour des services axés sur le client établit les étapes qui doivent être suivies par le personnel d'ACC au service des clients, depuis le premier contact avec le client jusqu'au suivi et à la surveillance, selon les besoins.

Spanish

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