TERMIUM Plus®
The Government of Canada’s terminology and linguistic data bank.
TOTAL QUALITY MANAGEMENT [3 records]
Record 1 - internal organization data 2007-05-28
Record 1, English
Record 1, Subject field(s)
- Quality Control (Management)
- Operations Research and Management
- Corporate Management (General)
Record 1, Main entry term, English
- total quality management
1, record 1, English, total%20quality%20management
correct, standardized
Record 1, Abbreviations, English
- TQM 2, record 1, English, TQM
correct
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 DEF
Management approach of an organization, centred on quality, based on the participation of all its members and aiming at long-term success through customer satisfaction, and benefits to all members of the organization and to society. 3, record 1, English, - total%20quality%20management
Record number: 1, Textual support number: 1 OBS
1. The expression "all its members" designates personnel in all departments and at all levels of the organizational structure. 2. The strong and persistent leadership of top management and the education and training of all members of the organization are essential for the success of this approach. 3. In total quality management, the concept of quality relates to the achievement of all managerial objectives. 4. The concept "benefits to society" implies, as needed, fulfilment of the requirements of society. 5. Total quality management (TQM) or part of it are sometimes called "total quality", "CWQC" (company-wide quality control), "TQC" (total quality control) and so on. 3, record 1, English, - total%20quality%20management
Record number: 1, Textual support number: 2 OBS
Term and definition standardized by ISO. 4, record 1, English, - total%20quality%20management
Record 1, French
Record 1, Domaine(s)
- Contrôle de la qualité (Gestion)
- Recherche et gestion opérationnelles
- Gestion de l'entreprise (Généralités)
Record 1, Main entry term, French
- gestion de la qualité totale
1, record 1, French, gestion%20de%20la%20qualit%C3%A9%20totale
correct, feminine noun
Record 1, Abbreviations, French
Record 1, Synonyms, French
- management total de la qualité 2, record 1, French, management%20total%20de%20la%20qualit%C3%A9
correct, see observation, masculine noun, standardized
Record 1, Textual support, French
Record number: 1, Textual support number: 1 DEF
Mode de management d'un organisme, centré sur la qualité, basé sur la participation de tous ses membres et visant au succès à long terme par la satisfaction du client, et à des avantages pour tous les membres de l'organisme et pour la société. 2, record 1, French, - gestion%20de%20la%20qualit%C3%A9%20totale
Record number: 1, Textual support number: 1 OBS
1. Par «tous ses membres», on entend le personnel dans tous les services et à tous les niveaux de l'organisation. 2. Une implication forte et permanente de la direction au plus haut niveau et la formation générale et permanente de tous les membres de l'organisation sont indispensables au succès de ce mode de management. 3. En management total de la qualité, le concept de qualité se réfère au fait d'atteindre tous les objectifs de management. 4. Le concept «avantages pour la société» implique, si besoin est, de satisfaire les exigences de société. 5. Le management total de la qualité (TQM) ou certains de ses aspects sont parfois désignés par les expressions «qualité totale», «CWQC» (en anglais «company-wide quality control»), «TQC» (en anglais «total quality control»), etc. 2, record 1, French, - gestion%20de%20la%20qualit%C3%A9%20totale
Record number: 1, Textual support number: 1 CONT
Même les termes employés diffèrent selon les pays. Ce qui de plus en plus s'appelle gestion de la qualité totale en Amérique de Nord est encore appelé contrôle de la qualité totale au Japon. 4, record 1, French, - gestion%20de%20la%20qualit%C3%A9%20totale
Record number: 1, Textual support number: 2 OBS
management total de la qualité : terme et définition normalisés par l'ISO. Il est de rigueur d'employer ce terme dans le cadre des travaux de rédaction ou de traduction des documents de l'ONGC. 5, record 1, French, - gestion%20de%20la%20qualit%C3%A9%20totale
Record 1, Spanish
Record 1, Textual support, Spanish
Record 2 - internal organization data 1998-03-14
Record 2, English
Record 2, Subject field(s)
- Titles of International Programs
Record 2, Main entry term, English
- Total Quality Management
1, record 2, English, Total%20Quality%20Management
correct, United States
Record 2, Abbreviations, English
- TQM 1, record 2, English, TQM
correct, United States
Record 2, Synonyms, English
Record 2, French
Record 2, Domaine(s)
- Titres de programmes internationaux
Record 2, Main entry term, French
- Total Quality Management
1, record 2, French, Total%20Quality%20Management
correct, United States
Record 2, Abbreviations, French
- TQM 1, record 2, French, TQM
correct, United States
Record 2, Synonyms, French
Record 2, Textual support, French
Record 2, Key term(s)
- Gestion de la qualité totale
Record 2, Spanish
Record 2, Textual support, Spanish
Record 3 - internal organization data 1991-10-30
Record 3, English
Record 3, Subject field(s)
- Titles of Documents and Works
Record 3, Main entry term, English
- Total Quality Management 1, record 3, English, Total%20Quality%20Management
Record 3, Abbreviations, English
Record 3, Synonyms, English
Record 3, Textual support, English
Record 3, French
Record 3, Domaine(s)
- Titres de documents et d'œuvres
Record 3, Main entry term, French
- Gestion de la qualité totale 1, record 3, French, Gestion%20de%20la%20qualit%C3%A9%20totale
Record 3, Abbreviations, French
Record 3, Synonyms, French
Record 3, Textual support, French
Record number: 3, Textual support number: 1 OBS
Dans la GQT, la "gestion' consiste à faire en sorte que la "qualité" (activité assurant la parfaite satisfaction des clients) soit "totale" (c.-à-d. appliquée à tous les aspects de l'organisation). 1, record 3, French, - Gestion%20de%20la%20qualit%C3%A9%20totale
Record number: 3, Textual support number: 2 OBS
Titre d'une publication du Conference Board of Canada (1990). 1, record 3, French, - Gestion%20de%20la%20qualit%C3%A9%20totale
Record 3, Spanish
Record 3, Textual support, Spanish
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