TERMIUM Plus®

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COUT DEFAILLANCES EXTERNES [1 record]

Filter results by subject field Alphabetical list of terms

Filter results by subject field

Alphabetical list of terms

Record 1 2008-11-13

English

Subject field(s)
  • Cost Accounting
  • Customer Relations
DEF

External failure costs. ...costs incurred because products fail to conform to requirements after being sold to customers.

OBS

Compare to "internal failure cost."

French

Domaine(s)
  • Comptabilité analytique
  • Relations avec la clientèle
  • coût des défaillances externes
DEF

Élément du coût d'obtention de la qualité constitué de l'ensemble des coûts qui incombent à l'entreprise du fait des défauts constatés, chez le client, dans les produits, matières et matériels qui ne satisfont pas à ses exigences, notamment les coûts des réclamations, des retours, des réparations sur garantie, des articles remplacés et des remboursements.

Spanish

Save record 1

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© Public Services and Procurement Canada, 2026
TERMIUM Plus®, the Government of Canada's terminology and linguistic data bank
A product of the Translation Bureau

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