TERMIUM Plus®

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ENGAGEMENT CONCERNANT PRESTATION SERVICE QUALITE [1 record]

Record 1 1999-05-20

English

Subject field(s)
  • Finance
CONT

Our pledge of quality service includes a commitment to impartial decision-making; respect for an individual's legal rights; provision of services to all who are entitled to them; and sensitivity to distinct needs.

OBS

Terminology used at Revenue Canada (Termicom).

French

Domaine(s)
  • Finances
CONT

Notre engagement concernant la prestation d'un service de qualité comporte aussi l'obligation de faire preuve d'impartialité dans la prise de décision, de respecter les droits légaux des particuliers, de fournir des services à tous ceux qui y ont droit et d'être attentifs aux besoins particuliers.

OBS

Terminologie en usage à Revenu Canada (Termicom).

Key term(s)
  • Déclaration sur la qualité du service

Spanish

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