TERMIUM Plus®

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Consult the Government of Canada’s terminology data bank.

MISE FILE ATTENTE AUTOMATIQUE [1 record]

Filter results by subject field Alphabetical list of terms

Filter results by subject field

Alphabetical list of terms

Record 1 2024-03-19

English

Subject field(s)
  • Information Processing (Informatics)
CONT

In automatic queues, the priority of a request is calculated based on severity and wait time. Help desk requests with highest severity are assigned first. If there are multiple requests with the same severity, those requests that have been in the queue for the longest time are assigned first.

French

Domaine(s)
  • Traitement de l'information (Informatique)

Spanish

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