TERMIUM Plus^®

Record 1,  Textual support,  English

Record number: 1, Textual support number: 1 DEF

An event or development in the information environment that could undermine the credibility of an organization and/or jeopardise the achievement of operational objectives.  1, record 1, English, - communication%20crisis

Record number: 1, Textual support number: 1 OBS

communication crisis : designation and definition standardized by NATO.  2, record 1, English, - communication%20crisis

Record 1,  Textual support,  French

Record number: 1, Textual support number: 1 DEF

Événement ou fait nouveau dans l'environnement informationnel qui pourrait [miner] la crédibilité d'une organisation ou compromettre la réalisation des objectifs opérationnels.  1, record 1, French, - crise%20de%20communication

Record number: 1, Textual support number: 1 OBS

crise de communication : désignation et définition normalisées par l'OTAN.  2, record 1, French, - crise%20de%20communication

Record 1,  Textual support,  Spanish

Record 2,  Textual support,  English

Record number: 2, Textual support number: 1 CONT

Resorting to threat or even violence as a way of communication for the purpose of persuasion is called power-based negotiation(for example, the posture of the Americans in the Cuban missile crisis).  3, record 2, English, - power%2Dbased%20negotiation

Record 2,  Textual support,  French

Record number: 2, Textual support number: 1 CONT

Dans une négociation fondée sur le pouvoir, les parties utilisent de façon stratégique différentes formes de pouvoir et d'agression pour parvenir à leurs objectifs.  1, record 2, French, - n%C3%A9gociation%20fond%C3%A9e%20sur%20le%20pouvoir

Record 2,  Textual support,  Spanish

Record 3,  Textual support,  English

Record number: 3, Textual support number: 1 CONT

The crisis communication lifecycle … is an example of crisis communication management developed from empirical findings in risk communication research. It offers a protocol for risk communicators to follow before and after an emergency situation.  1, record 3, English, - crisis%20communication%20lifecycle

Record 3,  Textual support,  French

Record number: 3, Textual support number: 1 CONT

[...] regarderons le cycle de communication de crise et comment le fait d'avoir inclus la population dans le processus [...] peut être bénéfique pour les municipalités et organisations de mesures d'urgence. [...] pendant toute la durée de l'urgence, de la crise, les autorités ont la responsabilité de soutenir la population. [...] Idem pour les intervenants d'urgence et le personnel des ministères et organismes concernés. Le cycle de la communication de crise : alerter, informer, soutenir [les citoyens].  1, record 3, French, - cycle%20de%20communication%20de%20crise

Record 3,  Textual support,  Spanish

Record 4,  Textual support,  English

Record number: 4, Textual support number: 1 CONT

What are the four steps of a crisis communication process? 1) Risk Assessment : involves identification of threats, seeks to eliminate or minimize those threats... 2) Developing the plan :... develop a crisis management team,... gather and analyze info without interruption and distraction,... monitor media reports and rumor control, identify the media information centre—the only place journalists go to get official information... 3) Response : the stage in which the crisis plan is executed... 4) Recovery : Were our actions consistent with our values? What aspects of the crisis did we anticipate? What aspects did we fail to anticipate?... What actions should we take next?  3, record 4, English, - crisis%20communication%20process

Record 4,  Textual support,  French

Record number: 4, Textual support number: 1 CONT

[Le] gestionnaire de crise [a] pour mission de limiter les polémiques, protéger la réputation d’une organisation en crise. Si l’un des facteurs suivants apparaît, l’entreprise se doit de mettre en œuvre un processus de communication de crise : atteinte à des personnes (victimes) ou à l’environnement, dérèglement du mode de fonctionnement de l’entreprise, intérêt croissant des médias […]  2, record 4, French, - processus%20de%20communication%20de%20crise

Record 4,  Textual support,  Spanish

Record 5,  Textual support,  English

Record number: 5, Textual support number: 1 CONT

Issues management communication is similar to crisis communication; however, the organization has the luxury of foreknowledge of the impending crisis and the opportunity, to some extent, of choosing the timing of its revelation to the stakeholders and the public, and to reveal the organization's plan to resolve the issue.  1, record 5, English, - issues%20management%20communication

Record 5,  Textual support,  French

Record 5,  Textual support,  Spanish

Record 6,  Textual support,  English

Record number: 6, Textual support number: 1 CONT

The let-down phase [is the final stage of the crisis communication lifecycle and] occurs when the disaster response is over and responders and the community have returned to their normal duties. Communicators should evaluate their response and the effectiveness of the communication plan, determine how to improve communications and relationships with other communicators in preparation for the next incident, document lessons learned, determine specific actions to improve the communication systems or plan, and integrate their findings into a revised communication plan.  2, record 6, English, - evaluation%20phase

Record 6,  Textual support,  French

Record number: 6, Textual support number: 1 CONT

La phase de cicatrisation : Il y a un retour à la normale dans l’entreprise [ou la collectivité], la crise est terminée et les médias n’en parlent plus [ou en parlent peu].  4, record 6, French, - phase%20d%27%C3%A9valuation

Record number: 6, Textual support number: 1 OBS

Dans le contexte de la communication de crise, cette phase consiste en la révision du déroulement des communications durant la crise ou la catastrophe afin d'en tirer des leçons pour l'avenir.  5, record 6, French, - phase%20d%27%C3%A9valuation

Record 6,  Textual support,  Spanish

Record 7,  Textual support,  English

Record number: 7, Textual support number: 1 DEF

Emergency communication that incorporates the urgency of a disaster with the need to communicate risks and benefits to stakeholders and the public to influence theirbehaviour, actions and adherence to directives.  1, record 7, English, - crisis%20and%20emergency%20risk%20communication

Record number: 7, Textual support number: 1 OBS

crisis and emergency risk communication; CERC : term, abbreviation and definition standardized by the Canadian Capability-Based Planning Terminology Committee and the Translation Bureau.  2, record 7, English, - crisis%20and%20emergency%20risk%20communication

Record 7,  Textual support,  French

Record number: 7, Textual support number: 1 DEF

Communication d'urgence qui intègre l’urgence de la catastrophe et le besoin decommuniquer les risques et les avantages auprès des parties prenantes et du public pour influencer leur comportement, leurs actions et les inciter à suivre les directives.  1, record 7, French, - communication%20du%20risque%20en%20cas%20de%20crise%20et%20d%27urgence

Record number: 7, Textual support number: 1 OBS

communication du risque en cas de crise et d'urgence : terme et définition normalisés par le Comité de terminologie de la planification axée sur les capacités au Canada et le Bureau de la traduction.  2, record 7, French, - communication%20du%20risque%20en%20cas%20de%20crise%20et%20d%27urgence

Record 7,  Textual support,  Spanish

Record 8,  Textual support,  English

Record number: 8, Textual support number: 1 OBS

The goals of the Canadian association are : to work for the prevention and eradication of sexual assault; to promote legal, social and attitudinal changes regarding sexual assault; to organize our collective strengths in the anti-sexual assault movement; to provide a mechanism for communication, education and mobilization to alleviate the political and geographical isolation of Sexual Assault Crisis Centres in Canada [and] to encourage, direct and generate research into sexual violence.  1, record 8, English, - Canadian%20Association%20of%20Sexual%20Assault%20Centres

Record 8,  Textual support,  French

Record number: 8, Textual support number: 1 OBS

Les buts de l'Association [...] sont de : travailler à la prévention et à l'élimination des agressions à caractère sexuel; promouvoir le changement sur le plan juridique, social et des attitudes en ce qui concerne les agressions à caractère sexuel; réunir nos forces collectives à l'intérieur d'un mouvement de lutte contre les agressions à caractère sexuel; établir un mécanisme permettant la communication, l'information et la mobilisation afin de réduire l'isolement géographique et politique des centres de lutte contre les agressions à caractère sexuel au Canada; encourager, diriger et effectuer de la recherche sur la violence sexuelle.  1, record 8, French, - Association%20canadienne%20des%20centres%20contre%20les%20agressions%20%C3%A0%20caract%C3%A8re%20sexuel

Record 8,  Textual support,  Spanish

Record 9,  Textual support,  English

Record number: 9, Textual support number: 1 DEF

A means of direct, instant communication, as by telephone or telegraph, for use in emergency or crisis...  4, record 9, English, - hot%20line

Record 9,  Textual support,  French

Record number: 9, Textual support number: 1 DEF

Ligne spéciale à commutation instantanée utilisée dans des situations d'urgence ou en cas de crise.  4, record 9, French, - liaison%20permanente

Record number: 9, Textual support number: 1 CONT

[...] j'ai répondu à plus de 120 appels téléphoniques sur la ligne rouge de l'Association du Barreau canadien.  9, record 9, French, - liaison%20permanente

Record 9,  Textual support,  Spanish

Record 10,  Textual support,  English

Record number: 10, Textual support number: 1 DEF

A member of an organization responsible for liaison with the media or the general public.  1, record 10, English, - public%20information%20officer

Record number: 10, Textual support number: 1 OBS

This term is most often used at the municipal level.  1, record 10, English, - public%20information%20officer

Record number: 10, Textual support number: 2 OBS

In the Government of Canada, the terms "media relations officer" or "communications officer" are more common. However, in keeping with the definitions of "communication" and "communications" in the Emergency and Crisis Communication Vocabulary, the term "communication officer" should be used.  1, record 10, English, - public%20information%20officer

Record number: 10, Textual support number: 3 OBS

public information officer: term and definition standardized by the Translation Bureau and the Office of Critical Infrastructure Protection and Emergency Preparedness (OCIPEP).  2, record 10, English, - public%20information%20officer

Record 10,  Textual support,  French

Record number: 10, Textual support number: 1 DEF

Membre du personnel d'une organisation chargé de la liaison avec les médias ou le grand public.  1, record 10, French, - agent%20d%27information

Record number: 10, Textual support number: 1 OBS

Au sein du gouvernement du Canada, on utilise beaucoup «agent (agente) de communications» ou «agent (agente) des communications». Compte tenu des définitions des termes «communication» et «communications» qui figurent dans le Vocabulaire de la communication d'urgence et de crise, il vaudrait mieux dire «agent (agente) de communication».  1, record 10, French, - agent%20d%27information

Record number: 10, Textual support number: 2 OBS

agent d'information; agente d'information : termes et définition normalisés par le Bureau de la traduction et le Bureau de la protection des infrastructures essentielles et de la protection civile (BPIEPC).  2, record 10, French, - agent%20d%27information

Record 10,  Textual support,  Spanish

Record 11,  Textual support,  English

Record number: 11, Textual support number: 1 DEF

The gathering, coordination and timely dissemination of crisis-related information and opinion to target audiences, in an effort to maintain or restore the public’s sense of appropriateness, tradition, values, safety, security or the integrity of the government.  1, record 11, English, - crisis%20communication

Record number: 11, Textual support number: 1 OBS

crisis communication : term and definition standardized by the Translation Bureau and the Office of Critical Infrastructure Protection and Emergency Preparedness(OCIPEP).  2, record 11, English, - crisis%20communication

Record 11,  Textual support,  French

Record number: 11, Textual support number: 1 DEF

Action de transmettre rapidement aux publics cibles, après les avoir recueillies et coordonnées, de l'information et des opinions touchant une crise afin de maintenir ou de rétablir à la fois le sens des convenances, des traditions et des valeurs ainsi que le sentiment de sécurité et de protection du public, ou encore l'intégrité du gouvernement.  1, record 11, French, - communication%20de%20crise

Record number: 11, Textual support number: 1 OBS

communication de crise : terme et définition normalisés par le Bureau de la traduction et le Bureau de la protection des infrastructures essentielles et de la protection civile (BPIEPC).  2, record 11, French, - communication%20de%20crise

Record 11,  Textual support,  Spanish

Record 12,  Textual support,  English

Record number: 12, Textual support number: 1 CONT

The Crisis Management System, which was developed by Litton Amecom, permits secure, rapid communication over the US national voice network(AUTOVON) or the public switched network in times of crisis.  3, record 12, English, - crisis%20management%20system

Record number: 12, Textual support number: 1 OBS

The system provides simultaneous secure graphics (facsimile) teletype (ASC11) and digitized voice communications.  3, record 12, English, - crisis%20management%20system

Record 12,  Textual support,  French

Record 12,  Textual support,  Spanish