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Record 1,  Textual support,  English

Record number: 1, Textual support number: 1 OBS

Spectra Community Support Services (formerly known as Telecare Brampton Inc.) and Distress Centre Peel (DCP) ... amalgamated under the name Spectra Community Support Services [in 2012]. [The name was later changed to Spectra Helpline].  3, record 1, English, - Spectra%20Helpline

Record number: 1, Textual support number: 2 OBS

Spectra Helpline is a non-profit, multicultural organization providing free, caring and confidential distress lines and support services in several languages for the diverse population of the Region of Peel and surrounding area. [The] centre provides 24 hour emotional support and distress line service in English every day of the year. Spectra Helpline's volunteers must complete 50 hours of in-class and on-line training in order to take calls on the distress lines. [Its] training program focuses on listening skills, values clarification, crisis/suicide prevention/intervention, mental health, understanding sexuality, volunteer development and more. Spectra Helpline also provides on-going training sessions for current volunteers to keep their skills updated. The primary purpose is to ensure that volunteers feel comfortable in offering non-judgmental emotional support to anyone calling [its] different programs.  4, record 1, English, - Spectra%20Helpline

Record 1,  Textual support,  French

Record number: 1, Textual support number: 1 OBS

Spectra Community Support Services (anciennement Telecare Brampton Inc.) et Distress Centre Peel (DCP) ont fusionné en 2012 sous le nom de Spectra Community Support Services. L'organisme a plus tard été renommé Spectra Helpline.  3, record 1, French, - Spectra%20Helpline

Record 1,  Textual support,  Spanish

Record 2,  Textual support,  English

Record number: 2, Textual support number: 1 CONT

[The] hospital provides a crisis intervention service... through a 24/7 phone line through a partner organization and then an on-call back up in the county for more serious calls.... Average length of stay depends on the nature of the crisis situation-some become long-term clients of our case management service, others are referred to the most appropriate organization.  1, record 2, English, - crisis%20intervention%20service

Record 2,  Textual support,  French

Record number: 2, Textual support number: 1 CONT

Le ministère de la Santé et des services sociaux du Québec s'est fixé l'objectif d'offrir des services d'intervention de crise 24 heures par jour, 7 jours par semaine, à l'ensemble de la population [...] La liaison entre les différents centres de crise et les établissements du réseau est un aspect très important de la prestation de ces services. […] Chaque centre de crise est évidemment particulièrement lié aux CSSS (Centres de santé et de services sociaux), aux hôpitaux et aux autres services spécialisés en santé mentale de son territoire.  1, record 2, French, - service%20d%27intervention%20de%20crise

Record 2,  Textual support,  Spanish

Record 3,  Textual support,  English

Record number: 3, Textual support number: 1 OBS

Distress Line Sarnia provides a 24-hour crisis phone service to callers who need reassurance, information, or support. Callers remain anonymous as do the volunteers who staff the line. There is no fee for this service.  1, record 3, English, - Distress%20Line%20Sarnia

Record number: 3, Textual support number: 2 OBS

Title confirmed by the organization.  2, record 3, English, - Distress%20Line%20Sarnia

Record 3,  Textual support,  French

Record number: 3, Textual support number: 1 OBS

Appellation confirmée par l'organisme.  2, record 3, French, - Distress%20Line%20Sarnia

Record 3,  Textual support,  Spanish

Record 4,  Textual support,  English

Record number: 4, Textual support number: 1 OBS

To operate a sexual assault service and crisis line for women 16 years of age and over in the District of Algoma and to ensure that the services are women-centred and women directed. To identify and incorporate the needs of First Nation women, women who are physically challenged, Francophone women, women from ethno-racial minorities, lesbians, senior women and women in outlying regions. To ensure that women in under serviced northern communities have access to services that recognise the reality of violence in women's lives as a systemic issue and reflects a gender-based analysis.  3, record 4, English, - Algoma%20Women%27s%20Sexual%20Assault%20Services

Record 4,  Textual support,  French

Record 4,  Textual support,  Spanish

Record 5,  Textual support,  English

Record number: 5, Textual support number: 1 DEF

Antisuicide establishment available for advice by telephone to anyone in a depression crisis.  5, record 5, English, - crisis%20centre

Record number: 5, Textual support number: 1 OBS

Ottawa Distress Centre: provides 24-hour anonymous confidential telephone response to citizens who are in distress, in crisis or in need of information.  4, record 5, English, - crisis%20centre

Record number: 5, Textual support number: 2 OBS

Tel-Aide is the official name used in Montreal for distress centre services. Tel-Aide Montréal has kindly allowed this name to be used in other parts of Quebec (e.g. Quebec City, Hull).  4, record 5, English, - crisis%20centre

Record number: 5, Textual support number: 3 OBS

Although most "distress or crisis centers" offer a round-the-clock anonymous telephone listening service, the concept of a phone service should not be confused with that of a "crisis center", especially in cases where such a center does not offer a "hot line service". See this term.  6, record 5, English, - crisis%20centre

Record 5,  Textual support,  French

Record number: 5, Textual support number: 1 DEF

Lieu d'aide ou de réconfort pour personnes en état de crise morale ou psychologique  4, record 5, French, - centre%20de%20crise

Record number: 5, Textual support number: 1 OBS

Tel-Aide est un service d'écoute téléphonique offert gratuitement à toute personne en vue de l'aider à vivre ses difficultés de façon constructive.[De plus, c'est] un service bénévole, anonyme et confidentiel qui est offert lorsque quelqu'un se sent déprimé, seul, troublé et n'en peut plus. Tel-Aide est à la portée de main lorsque quelqu'un a besoin d'un ami disposé à écouter sans juger ni sermonner.  7, record 5, French, - centre%20de%20crise

Record number: 5, Textual support number: 2 OBS

centre détresse-secours : proposé par le Comité de linguistique de Radio-Canada, 1985, no. 582.  7, record 5, French, - centre%20de%20crise

Record 5,  Textual support,  Spanish