TERMIUM Plus®

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SEAMLESS GOVERNMENT [7 records]

Record 1 2016-02-18

English

Subject field(s)
  • System Names
  • Remuneration (Personnel Management)
DEF

... the Government of Canada’s pay and benefits application.

OBS

The Pay Modernization Project is replacing the government's outdated pay system with "Phoenix, "a modern, commercial off-the-shelf solution, which includes streamlined and modernized business processes. "Phoenix" will provide increased automation and self-service, as well as seamless integration with the Government of Canada's Human Resources Management System...

OBS

Implementation in February and April 2016.

French

Domaine(s)
  • Noms de systèmes
  • Rémunération (Gestion du personnel)
DEF

[...] application de paye et d'avantages sociaux du gouvernement du Canada.

OBS

Le Projet de modernisation des services et des systèmes de paye vise à remplacer le système de paye désuet du gouvernement par «Phénix», une solution commerciale moderne comprenant des processus opérationnels simplifiés et modernisés. «Phénix» permettra d'accroître l'automatisation et d'offrir des fonctions de libre-service, de même que son intégration harmonieuse au système de gestion des ressources humaines du [gouvernement du Canada].

OBS

Déploiement en février et avril 2016.

Spanish

Save record 1

Record 2 2012-07-06

English

Subject field(s)
  • Communication and Information Management
  • Federal Administration
CONT

The National Library of Canada has specific roles and responsibilities related to the management of published government information, which include ...

CONT

Over the past year, public servants at headquarters and in regional local offices have worked to provide Canadians with faster, easier, more convenient, more seamless access to government information and services in both official languages.

French

Domaine(s)
  • Gestion des communications et de l'information
  • Administration fédérale
CONT

Au cours des 12 derniers mois, les fonctionnaires des bureaux centraux et régionaux ont travaillé à offrir aux citoyens un accès à l'information et aux services gouvernementaux qui soit plus rapide, plus facile, plus pratique et plus uniforme, et cela, dans les deux langues officielles.

Spanish

Save record 2

Record 3 2010-07-07

English

Subject field(s)
  • Customer Relations
  • Federal Administration
CONT

Citizen-centred service delivery. Citizen-centred service means public services that are more accessible, easier to deal with, and more responsive to individuals and communities.

OBS

[The] citizens of Canada want to see their government as a seamless portfolio of services that reinforce one another and together combine to deliver the outcomes that meet their needs.

Key term(s)
  • citizen centred service delivery
  • citizen centered service delivery
  • citizen focussed service delivery
  • citizen focused service delivery

French

Domaine(s)
  • Relations avec la clientèle
  • Administration fédérale
CONT

La prestation de services axés sur les citoyens/les clients. Le gouvernement a adopté une stratégie d'amélioration de la prestation de services axée sur les besoins des citoyens et citoyennes plutôt que sur les besoins bureaucratiques. Cela comporte l'élaboration de plans d'amélioration des services dans tous les ministères et organismes, l'intégration horizontale du service à l'échelle des ministères et organismes fédéraux, et le regroupement des services à tous les niveaux du gouvernement, à l'avantage des citoyens et citoyennes.

Spanish

Save record 3

Record 4 2007-03-28

English

Subject field(s)
  • Military Communications
  • Intelligence (Military)
  • Surveillance, Detection and Reconnaissance (Military)
CONT

The common data link(CDL) program is designed to achieve data link interoperability and provide seamless communications between multiple intelligence, surveillance, and reconnaissance(ISR) collection systems operated by armed services and government agencies.

French

Domaine(s)
  • Transmissions militaires
  • Renseignement (Militaire)
  • Surveillance, détection et reconnaissance (Militaire)

Spanish

Save record 4

Record 5 2006-11-06

English

Subject field(s)
  • Organization Planning
  • Customer Relations
  • Public Administration (General)
  • Administrative Structures (Publ. Admin.)
CONT

GOL [Government On-Line] will be a major transformation of government and its relationship with citizens and business. It requires rethinking the delivery of services within and across departments and agencies, by approaching service delivery from the client's perspective. Federal departments and agencies, while retaining responsibility for their individual programs and services are to collaborate with each other to provide secure electronic citizen-centric services. GOL is to combine electronic technologies with a citizen-centred delivery model to deliver integrated services, giving clients seamless entry to the full range of government institutions.

Key term(s)
  • citizen centred service delivery model
  • citizen centered service delivery model
  • citizen focused service delivery model
  • citizen focussed service delivery model
  • citizen centric service delivery model
  • citizen centred delivery model

French

Domaine(s)
  • Planification d'organisation
  • Relations avec la clientèle
  • Administration publique (Généralités)
  • Structures de l'administration publique
CONT

Le Gouvernement en direct combine les technologies électroniques avec un modèle de prestation axée sur les citoyens, afin d'offrir des services intégrés. Il offrira aux clients un guichet unique permettant d'accéder à la panoplie complète des institutions gouvernementales, et il accroîtra la prestation des services au public, la productivité de la fonction publique et la compétitivité du Canada dans l'économie mondiale.

Spanish

Save record 5

Record 6 2006-11-06

English

Subject field(s)
  • Customer Relations
  • Public Administration (General)
CONT

[The Task Force on Service Delivery] was created to examine service delivery and how we manage relationships with client departments and central agencies. As a result, the most significant recommendation, which is a new organizational structure for [Public Works and Government Services Canada], was announced and established in November 2002. This transformation will support a new service delivery model-one based on providing integrated, seamless service to our clients.

French

Domaine(s)
  • Relations avec la clientèle
  • Administration publique (Généralités)
CONT

Le modèle intégré de prestation de services se veut une représentation de haut niveau des grands domaines de gestion soutenant la prestation de services gouvernementale ainsi que des intervenants externes impliqués dans la prestation de services à la clientèle. L'architecture d'entreprise gouvernementale permet de faire apparaître un nouveau modèle de prestation de services mettant l'accent sur le service direct à la clientèle en mode électronique.

Spanish

Save record 6

Record 7 2001-09-17

English

Subject field(s)
  • Internet and Telematics
CONT

A second type of integration logic will bring together programs and services of many government organizations so that the client will be presented with one seamless identifiable transaction(known as Integrated Service Offerings).

French

Domaine(s)
  • Internet et télématique

Spanish

Save record 7

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