TERMIUM Plus^®

Record 1,  Textual support,  English

Record number: 1, Textual support number: 1 CONT

The case management approach assumes that clients with complex and multiple needs will access services from a range of service providers and the goal is to achieve seamless service delivery.  2, record 1, English, - case%20management%20approach

Record 1,  Textual support,  French

Record number: 1, Textual support number: 1 CONT

Une méthode de gestion des cas visant à améliorer les soins prodigués aux patients les plus gravement touchés par une maladie mentale par l'intermédiaire du cabinet de leur médecin de famille.  3, record 1, French, - m%C3%A9thode%20de%20gestion%20des%20cas

Record number: 1, Textual support number: 1 OBS

Au Tribunal canadien des droits de la personne, on emploie le terme «méthode de gestion d'instance».  2, record 1, French, - m%C3%A9thode%20de%20gestion%20des%20cas

Record 1,  Textual support,  Spanish

Record 2,  Textual support,  English

Record number: 2, Textual support number: 1 CONT

IM/IT renewal. In 2008–2009, we developed a five-year strategicplan aimed at positioning us as a leader in resolving access to information complaints and providing agile and enhanced service delivery. This plan identified a number of IM/IT renewal initiatives designed to enable us to create, manage, access and share information and knowledge with a seamless technology infrastructure.  1, record 2, English, - IM%2FIT%20renewal

Record number: 2, Textual support number: 1 OBS

IM/IT renewal: term used by the Office of the Information Commissioner of Canada.  2, record 2, English, - IM%2FIT%20renewal

Record number: 2, Textual support number: 2 OBS

IM/IT: information management / information technology.  2, record 2, English, - IM%2FIT%20renewal

Record 2,  Textual support,  French

Record number: 2, Textual support number: 1 CONT

Renouvellement de la GI/TI. En 2008–2009, nous avons élaboré un plan stratégique quinquennal dans le but de nous positionner comme chef de file pour nos méthodes de règlement des plaintes en matière d’accès à l’information et pour notre prestation de services souple et de qualité. Ce plan comporte plusieurs initiatives de renouvellement de la GI/TI devant nous permettre de créer, de gérer, d’échanger et d’accéder à l’information et au savoir au moyen d’une infrastructure technologique homogène.  1, record 2, French, - renouvellement%20de%20la%20GI%2FTI

Record number: 2, Textual support number: 1 OBS

renouvellement de la GI/TI : terme en usage au Commissariat à l'information du Canada.  2, record 2, French, - renouvellement%20de%20la%20GI%2FTI

Record number: 2, Textual support number: 2 OBS

GI/TI : gestion de l'information / technologie de l'information.  2, record 2, French, - renouvellement%20de%20la%20GI%2FTI

Record 2,  Textual support,  Spanish

Record 3,  Textual support,  English

Record number: 3, Textual support number: 1 CONT

GOL [Government On-Line] will be a major transformation of government and its relationship with citizens and business. It requires rethinking the delivery of services within and across departments and agencies, by approaching service delivery from the client's perspective. Federal departments and agencies, while retaining responsibility for their individual programs and services are to collaborate with each other to provide secure electronic citizen-centric services. GOL is to combine electronic technologies with a citizen-centred delivery model to deliver integrated services, giving clients seamless entry to the full range of government institutions.  7, record 3, English, - citizen%2Dcentred%20service%20delivery%20model

Record 3,  Textual support,  French

Record number: 3, Textual support number: 1 CONT

Le Gouvernement en direct combine les technologies électroniques avec un modèle de prestation axée sur les citoyens, afin d'offrir des services intégrés. Il offrira aux clients un guichet unique permettant d'accéder à la panoplie complète des institutions gouvernementales, et il accroîtra la prestation des services au public, la productivité de la fonction publique et la compétitivité du Canada dans l'économie mondiale.  5, record 3, French, - mod%C3%A8le%20de%20prestation%20de%20services%20ax%C3%A9e%20sur%20les%20citoyens

Record 3,  Textual support,  Spanish

Record 4,  Textual support,  English

Record number: 4, Textual support number: 1 CONT

[The Task Force on Service Delivery] was created to examine service delivery and how we manage relationships with client departments and central agencies. As a result, the most significant recommendation, which is a new organizational structure for [Public Works and Government Services Canada], was announced and established in November 2002. This transformation will support a new service delivery model-one based on providing integrated, seamless service to our clients.  3, record 4, English, - service%20delivery%20model

Record 4,  Textual support,  French

Record number: 4, Textual support number: 1 CONT

Le modèle intégré de prestation de services se veut une représentation de haut niveau des grands domaines de gestion soutenant la prestation de services gouvernementale ainsi que des intervenants externes impliqués dans la prestation de services à la clientèle. L'architecture d'entreprise gouvernementale permet de faire apparaître un nouveau modèle de prestation de services mettant l'accent sur le service direct à la clientèle en mode électronique.  3, record 4, French, - mod%C3%A8le%20de%20prestation%20de%20services

Record 4,  Textual support,  Spanish