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ENQUIRIES UNIT [9 records]
Record 1 - internal organization data 2017-03-17
Record 1, English
Record 1, Subject field(s)
- Various Proper Names
- Customer Relations
Universal entry(ies) Record 1
Record 1, Main entry term, English
- Other customer and information services representatives
1, record 1, English, Other%20customer%20and%20information%20services%20representatives
correct
Record 1, Abbreviations, English
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 OBS
This unit group includes customer and information services representatives who answer enquiries and provide information regarding an establishment's goods, services and policies and who provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, contact centres, insurance, telecommunications and utility companies and other establishments throughout the private and public sectors. 1, record 1, English, - Other%20customer%20and%20information%20services%20representatives
Record number: 1, Textual support number: 2 OBS
6552: classification system code in the National Occupational Classification. 2, record 1, English, - Other%20customer%20and%20information%20services%20representatives
Record 1, French
Record 1, Domaine(s)
- Appellations diverses
- Relations avec la clientèle
Entrée(s) universelle(s) Record 1
Record 1, Main entry term, French
- Autres préposés/autres préposées aux services d'information et aux services à la clientèle
1, record 1, French, Autres%20pr%C3%A9pos%C3%A9s%2Fautres%20pr%C3%A9pos%C3%A9es%20aux%20services%20d%27information%20et%20aux%20services%20%C3%A0%20la%20client%C3%A8le
correct
Record 1, Abbreviations, French
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 OBS
Les autres préposés aux services d'information et aux services à la clientèle répondent aux demandes de renseignements, donnent des informations au sujet des produits, des services et des politiques d'un établissement et fournissent des services à la clientèle tels que la réception des paiements et le traitement des demandes de service. Ils travaillent dans des établissements de vente au détail, des centres de contact, des compagnies d'assurance, de télécommunication et des entreprises de services d'utilité publique et dans d'autres établissements des secteurs privé et public. 1, record 1, French, - Autres%20pr%C3%A9pos%C3%A9s%2Fautres%20pr%C3%A9pos%C3%A9es%20aux%20services%20d%27information%20et%20aux%20services%20%C3%A0%20la%20client%C3%A8le
Record number: 1, Textual support number: 2 OBS
6552 : code du système de classification de la Classification nationale des professions. 2, record 1, French, - Autres%20pr%C3%A9pos%C3%A9s%2Fautres%20pr%C3%A9pos%C3%A9es%20aux%20services%20d%27information%20et%20aux%20services%20%C3%A0%20la%20client%C3%A8le
Record 1, Spanish
Record 1, Textual support, Spanish
Record 2 - internal organization data 2014-07-16
Record 2, English
Record 2, Subject field(s)
- Occupation Names (General)
- Communication and Information Management
- Federal Administration
Record 2, Main entry term, English
- regional ATIP liaison officer
1, record 2, English, regional%20ATIP%20liaison%20officer
correct
Record 2, Abbreviations, English
- RALO 1, record 2, English, RALO
correct
Record 2, Synonyms, English
- regional access to information and privacy liaison officer 2, record 2, English, regional%20access%20to%20information%20and%20privacy%20liaison%20officer
correct
Record 2, Textual support, English
Record number: 2, Textual support number: 1 CONT
Regional ATIP liaison officers(RALOs) are located in each regional office in B. C., Alberta, Saskatchewan and Manitoba, as well as the Ottawa Liaison Office and within its headquarters unit. The RALOs are the regional contacts when retrieving records responding to ATIP requests, and providing liaison between the ATIP unit and regional staff concerning enquiries. 3, record 2, English, - regional%20ATIP%20liaison%20officer
Record 2, French
Record 2, Domaine(s)
- Désignations des emplois (Généralités)
- Gestion des communications et de l'information
- Administration fédérale
Record 2, Main entry term, French
- agent régional de liaison de l'AIPRP
1, record 2, French, agent%20r%C3%A9gional%20de%20liaison%20de%20l%27AIPRP
correct, masculine noun
Record 2, Abbreviations, French
- ARLA 1, record 2, French, ARLA
correct, masculine noun
Record 2, Synonyms, French
- agente régionale de liaison de l'AIPRP 2, record 2, French, agente%20r%C3%A9gionale%20de%20liaison%20de%20l%27AIPRP
correct, feminine noun
- ARLA 2, record 2, French, ARLA
correct, feminine noun
- ARLA 2, record 2, French, ARLA
- agent régional de liaison de l'accès à l'information et de la protection des renseignements personnels 3, record 2, French, agent%20r%C3%A9gional%20de%20liaison%20de%20l%27acc%C3%A8s%20%C3%A0%20l%27information%20et%20de%20la%20protection%20des%20renseignements%20personnels
correct, masculine noun
- agente régionale de liaison de l'accès à l'information et de la protection des renseignements personnels 3, record 2, French, agente%20r%C3%A9gionale%20de%20liaison%20de%20l%27acc%C3%A8s%20%C3%A0%20l%27information%20et%20de%20la%20protection%20des%20renseignements%20personnels
correct, feminine noun
Record 2, Textual support, French
Record number: 2, Textual support number: 1 CONT
Des agents régionaux de liaison de l’AIPRP (ARLA) occupent un poste dans chacun des bureaux régionaux (Colombie-Britannique, Alberta, Saskatchewan, Manitoba ainsi que le bureau de liaison à Ottawa et l’administration centrale). Les ARLA sont les personnes à contacter pour la recherche de documents demandés en vertu de l’AIPRP, et ils assurent la liaison entre la section de l’AIPRP et le personnel des régions en ce qui concerne les demandes. 4, record 2, French, - agent%20r%C3%A9gional%20de%20liaison%20de%20l%27AIPRP
Record 2, Spanish
Record 2, Textual support, Spanish
Record 3 - internal organization data 2004-06-15
Record 3, English
Record 3, Subject field(s)
- Federal Government Bodies and Committees (Canadian)
- Electoral Systems and Political Parties
Record 3, Main entry term, English
- Enquiries Unit
1, record 3, English, Enquiries%20Unit
correct, Canada
Record 3, Abbreviations, English
Record 3, Synonyms, English
Record 3, Textual support, English
Record number: 3, Textual support number: 1 OBS
Elections Canada. 2, record 3, English, - Enquiries%20Unit
Record 3, French
Record 3, Domaine(s)
- Organismes et comités fédéraux (Gouvernement canadien)
- Systèmes électoraux et partis politiques
Record 3, Main entry term, French
- Centre de renseignements
1, record 3, French, Centre%20de%20renseignements
correct, masculine noun, Canada
Record 3, Abbreviations, French
Record 3, Synonyms, French
Record 3, Textual support, French
Record number: 3, Textual support number: 1 OBS
Élections Canada. 2, record 3, French, - Centre%20de%20renseignements
Record 3, Spanish
Record 3, Textual support, Spanish
Record 4 - internal organization data 2000-07-13
Record 4, English
Record 4, Subject field(s)
- Federal Government Bodies and Committees (Canadian)
- Administrative Structures (Publ. Admin.)
Record 4, Main entry term, English
- Ministerial Enquiries Unit 1, record 4, English, Ministerial%20Enquiries%20Unit
Record 4, Abbreviations, English
Record 4, Synonyms, English
Record 4, Textual support, English
Record number: 4, Textual support number: 1 OBS
Located at HRDC [Human Resources Development Canada] in Ottawa. 1, record 4, English, - Ministerial%20Enquiries%20Unit
Record number: 4, Textual support number: 2 OBS
Source(s): Ministerial Inquiries, ATI/P and Translation, HRDC (Ottawa). 1, record 4, English, - Ministerial%20Enquiries%20Unit
Record 4, Key term(s)
- Ministerial Inquiries Unit
Record 4, French
Record 4, Domaine(s)
- Organismes et comités fédéraux (Gouvernement canadien)
- Structures de l'administration publique
Record 4, Main entry term, French
- Demandes de renseignements au Ministre
1, record 4, French, Demandes%20de%20renseignements%20au%20Ministre
feminine noun
Record 4, Abbreviations, French
- DRM 1, record 4, French, DRM
feminine noun
Record 4, Synonyms, French
Record 4, Textual support, French
Record 4, Spanish
Record 4, Textual support, Spanish
Record 5 - internal organization data 1999-04-21
Record 5, English
Record 5, Subject field(s)
- Federal Government Bodies and Committees (Canadian)
- Finance
Record 5, Main entry term, English
- Complaints and Enquiries Unit
1, record 5, English, Complaints%20and%20Enquiries%20Unit
correct, Canada
Record 5, Abbreviations, English
Record 5, Synonyms, English
Record 5, Textual support, English
Record number: 5, Textual support number: 1 OBS
Office of the Superintendent of Financial Institutions. 1, record 5, English, - Complaints%20and%20Enquiries%20Unit
Record 5, French
Record 5, Domaine(s)
- Organismes et comités fédéraux (Gouvernement canadien)
- Finances
Record 5, Main entry term, French
- Section des plaintes et des demandes de renseignements
1, record 5, French, Section%20des%20plaintes%20et%20des%20demandes%20de%20renseignements
correct, feminine noun, Canada
Record 5, Abbreviations, French
Record 5, Synonyms, French
Record 5, Textual support, French
Record number: 5, Textual support number: 1 OBS
Bureau du surintendant des institutions financières. 1, record 5, French, - Section%20des%20plaintes%20et%20des%20demandes%20de%20renseignements
Record 5, Spanish
Record 5, Textual support, Spanish
Record 6 - internal organization data 1999-02-02
Record 6, English
Record 6, Subject field(s)
- Federal Government Bodies and Committees (Canadian)
- Taxation
Record 6, Main entry term, English
- Taxpayer Assistance, Interpretations and Rulings 1, record 6, English, Taxpayer%20Assistance%2C%20Interpretations%20and%20Rulings
Record 6, Abbreviations, English
Record 6, Synonyms, English
Record 6, Textual support, English
Record number: 6, Textual support number: 1 OBS
Unit responsible for answering enquiries from employers, making determinations on questions and issuing rulings on eligibility-Revenue Collections Directorate. 1, record 6, English, - Taxpayer%20Assistance%2C%20Interpretations%20and%20Rulings
Record number: 6, Textual support number: 2 OBS
Source(s): Employer Compliance Audit Risk Assessment Study. 1, record 6, English, - Taxpayer%20Assistance%2C%20Interpretations%20and%20Rulings
Record 6, Key term(s)
- Taxpayer Assistance, Interpretations and Rulings Unit
Record 6, French
Record 6, Domaine(s)
- Organismes et comités fédéraux (Gouvernement canadien)
- Fiscalité
Record 6, Main entry term, French
- Aide aux contribuables, interprétations et décisions
1, record 6, French, Aide%20aux%20contribuables%2C%20interpr%C3%A9tations%20et%20d%C3%A9cisions
feminine noun
Record 6, Abbreviations, French
Record 6, Synonyms, French
Record 6, Textual support, French
Record number: 6, Textual support number: 1 OBS
Unité chargée de répondre aux demandes de renseignements présentées par les employeurs, de trancher des questions et de rendre des décisions en matière d'admissibilité - Direction du recouvrement des recettes. 1, record 6, French, - Aide%20aux%20contribuables%2C%20interpr%C3%A9tations%20et%20d%C3%A9cisions
Record number: 6, Textual support number: 2 OBS
Source(s) : Étude d'évaluation des risques pour la vérification du niveau d'observation des employeurs. 1, record 6, French, - Aide%20aux%20contribuables%2C%20interpr%C3%A9tations%20et%20d%C3%A9cisions
Record 6, Key term(s)
- Unité d'aide aux contribuables, interprétations et décisions
Record 6, Spanish
Record 6, Textual support, Spanish
Record 7 - internal organization data 1986-04-16
Record 7, English
Record 7, Subject field(s)
- Organizations, Administrative Units and Committees
Record 7, Main entry term, English
- Enquiries Unit 1, record 7, English, Enquiries%20Unit
Record 7, Abbreviations, English
Record 7, Synonyms, English
Record 7, French
Record 7, Domaine(s)
- Organismes, unités administratives et comités
Record 7, Main entry term, French
- Sous-section des demandes de renseignements
1, record 7, French, Sous%2Dsection%20des%20demandes%20de%20renseignements
feminine noun
Record 7, Abbreviations, French
Record 7, Synonyms, French
Record 7, Textual support, French
Record 7, Spanish
Record 7, Textual support, Spanish
Record 8 - internal organization data 1985-04-01
Record 8, English
Record 8, Subject field(s)
- Organizations, Administrative Units and Committees
- Financial Accounting
Record 8, Main entry term, English
- Acquisition Invoice Enquiries Unit 1, record 8, English, Acquisition%20Invoice%20Enquiries%20Unit
Record 8, Abbreviations, English
Record 8, Synonyms, English
Record 8, Textual support, English
Record 8, French
Record 8, Domaine(s)
- Organismes, unités administratives et comités
- Comptabilité générale
Record 8, Main entry term, French
- Sous-section des demandes de renseignements relatives aux factures 1, record 8, French, Sous%2Dsection%20des%20demandes%20de%20renseignements%20relatives%20aux%20factures
Record 8, Abbreviations, French
Record 8, Synonyms, French
Record 8, Textual support, French
Record number: 8, Textual support number: 1 OBS
Organigramme de la Direction générale du Contrôleur. 1, record 8, French, - Sous%2Dsection%20des%20demandes%20de%20renseignements%20relatives%20aux%20factures
Record 8, Spanish
Record 8, Textual support, Spanish
Record 9 - internal organization data 1976-06-19
Record 9, English
Record 9, Subject field(s)
- Workplace Organization
Record 9, Main entry term, English
- general enquiries unit 1, record 9, English, general%20enquiries%20unit
Record 9, Abbreviations, English
Record 9, Synonyms, English
Record 9, French
Record 9, Domaine(s)
- Organisation du travail et équipements
Record 9, Main entry term, French
- sous-section des demandes générales de renseignements 1, record 9, French, sous%2Dsection%20des%20demandes%20g%C3%A9n%C3%A9rales%20de%20renseignements
Record 9, Abbreviations, French
Record 9, Synonyms, French
Record 9, Textual support, French
Record 9, Spanish
Record 9, Textual support, Spanish
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