TERMIUM Plus®
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HANDHELD TERMINAL [2 records]
Record 1 - internal organization data 2001-02-02
Record 1, English
Record 1, Subject field(s)
- Informatics
Record 1, Main entry term, English
- service management system
1, record 1, English, service%20management%20system
correct
Record 1, Abbreviations, English
- SMS 1, record 1, English, SMS
correct
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 DEF
An integrated database management system that contains information on [a company's] customers and their service history. This link enables [a] customer service representative to access customer information in seconds and to respond immediately to a service request. The representative also enters a closeout report, which is a series of specific questions regarding each callback, into the SMS. The service mechanic provides information to the... representative by handheld computer terminal or by telephone. 1, record 1, English, - service%20management%20system
Record 1, French
Record 1, Domaine(s)
- Informatique
Record 1, Main entry term, French
- système de gestion des services
1, record 1, French, syst%C3%A8me%20de%20gestion%20des%20services
correct, masculine noun
Record 1, Abbreviations, French
Record 1, Synonyms, French
Record 1, Textual support, French
Record 1, Spanish
Record 1, Textual support, Spanish
Record 2 - internal organization data 1996-09-18
Record 2, English
Record 2, Subject field(s)
- Telecommunications
Record 2, Main entry term, English
- hand-held terminal 1, record 2, English, hand%2Dheld%20terminal
Record 2, Abbreviations, English
Record 2, Synonyms, English
- handheld terminal 1, record 2, English, handheld%20terminal
Record 2, French
Record 2, Domaine(s)
- Télécommunications
Record 2, Main entry term, French
- terminal de poche
1, record 2, French, terminal%20de%20poche
masculine noun
Record 2, Abbreviations, French
Record 2, Synonyms, French
Record 2, Textual support, French
Record 2, Spanish
Record 2, Textual support, Spanish
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TERMIUM Plus®, the Government of Canada's terminology and linguistic data bank
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