TERMIUM Plus®
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HELP DESK ATTENDANT [1 record]
Record 1 - external organization data 2021-06-08
Record 1, English
Record 1, Subject field(s)
- Compartment - Royal Canadian Mounted Police (RCMP)
Universal entry(ies) Record 1
Record 1, Main entry term, English
- Help Desk Attendant
1, record 1, English, Help%20Desk%20Attendant
correct
Record 1, Abbreviations, English
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 OBS
000872: Royal Canadian Mounted Police job code. 1, record 1, English, - Help%20Desk%20Attendant
Record number: 1, Textual support number: 2 OBS
The member is responsible in a prescribed territorial boundary for: providing a 24-hour contact point for computer systems problem reporting to ensure users have access to systems and applications; compiling and evaluating reported problems, initiating escalation procedures and notifying users of problems status; providing first-level support for initial problem assignment and general information on systems, applications and services; and monitoring the host mainframe and network computer systems. 1, record 1, English, - Help%20Desk%20Attendant
Record 1, Key term(s)
- Helpdesk Attendant
Record 1, French
Record 1, Domaine(s)
- Tiroir - Gendarmerie royale du Canada (GRC)
Entrée(s) universelle(s) Record 1
Record 1, Main entry term, French
- préposé du Bureau d'assistance
1, record 1, French, pr%C3%A9pos%C3%A9%20du%20Bureau%20d%27assistance
masculine noun
Record 1, Abbreviations, French
Record 1, Synonyms, French
- préposée du Bureau d'assistance 1, record 1, French, pr%C3%A9pos%C3%A9e%20du%20Bureau%20d%27assistance
feminine noun
- préposé à l'assistance centrale 1, record 1, French, pr%C3%A9pos%C3%A9%20%C3%A0%20l%27assistance%20centrale
avoid, see observation, masculine noun
- préposée à l'assistance centrale 1, record 1, French, pr%C3%A9pos%C3%A9e%20%C3%A0%20l%27assistance%20centrale
avoid, see observation, feminine noun
Record 1, Textual support, French
Record number: 1, Textual support number: 1 OBS
000872: code d'emploi de la Gendarmerie royale du Canada. 1, record 1, French, - pr%C3%A9pos%C3%A9%20du%20Bureau%20d%27assistance
Record number: 1, Textual support number: 2 OBS
Le membre remplit, dans les limites territoriales prescrites, les fonctions suivantes : fournir un point de contact 24 heures sur 24 pour la déclaration des problèmes relatifs aux systèmes informatiques pour s'assurer que les utilisateurs ont accès aux systèmes et aux applications; compiler et évaluer les problèmes signalés, amorcer les procédures d'intervention et aviser les utilisateurs de la situation concernant le problème; fournir un soutien de premier niveau pour l'assignation initiale des problèmes et l'information générale sur les systèmes, les applications et les services; contrôler l'unité centrale et les systèmes informatiques de réseau. 1, record 1, French, - pr%C3%A9pos%C3%A9%20du%20Bureau%20d%27assistance
Record number: 1, Textual support number: 3 OBS
préposé à l'assistance centrale; préposée à l'assistance centrale : Bien que ces titres soient tirés du «Manuel de la gestion des carrières» de la Gendarmerie royale du Canada, «préposé du Bureau d'assistance» (ou «préposée du Bureau d'assistance») est préférable, car le terme «assistance centrale» est plutôt l'équivalent de «central help». 1, record 1, French, - pr%C3%A9pos%C3%A9%20du%20Bureau%20d%27assistance
Record 1, Key term(s)
- assistance centrale, préposé
- assistance centrale, préposée
Record 1, Spanish
Record 1, Textual support, Spanish
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