TERMIUM Plus®
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INBOUND CALL [2 records]
Record 1 - internal organization data 2001-12-08
Record 1, English
Record 1, Subject field(s)
- Telecommunications Transmission
- Telephone Switching
Record 1, Main entry term, English
- incoming call
1, record 1, English, incoming%20call
correct
Record 1, Abbreviations, English
Record 1, Synonyms, English
- inbound call 2, record 1, English, inbound%20call
correct
- terminating call 3, record 1, English, terminating%20call
correct
- in call 4, record 1, English, in%20call
correct
- inbound connection 5, record 1, English, inbound%20connection
correct
- inward call 6, record 1, English, inward%20call
correct
Record 1, French
Record 1, Domaine(s)
- Transmission (Télécommunications)
- Commutation téléphonique
Record 1, Main entry term, French
- appel d'arrivée
1, record 1, French, appel%20d%27arriv%C3%A9e
correct, masculine noun
Record 1, Abbreviations, French
Record 1, Synonyms, French
- appel entrant 2, record 1, French, appel%20entrant
correct, masculine noun
- communication d'arrivée 3, record 1, French, communication%20d%27arriv%C3%A9e
correct, feminine noun
- communication entrante 4, record 1, French, communication%20entrante
correct, feminine noun
Record 1, Textual support, French
Record 1, Spanish
Record 1, Textual support, Spanish
Record 2 - internal organization data 2001-11-05
Record 2, English
Record 2, Subject field(s)
- Telephone Switching
Record 2, Main entry term, English
- call blending
1, record 2, English, call%20blending
correct
Record 2, Abbreviations, English
Record 2, Synonyms, English
Record 2, Textual support, English
Record number: 2, Textual support number: 1 DEF
Combining traditionally separate inbound and outbound agent groups into one group of agents responsible for handling both inbound and outbound contacts. 1, record 2, English, - call%20blending
Record number: 2, Textual support number: 1 OBS
A system that is capable of call blending automatically puts agents who are making outbound calls into the inbound mode and vice versa, as necessitated by the incoming call load. 1, record 2, English, - call%20blending
Record 2, French
Record 2, Domaine(s)
- Commutation téléphonique
Record 2, Main entry term, French
- équilibrage de flux d'appels
1, record 2, French, %C3%A9quilibrage%20de%20flux%20d%27appels
proposal, masculine noun
Record 2, Abbreviations, French
Record 2, Synonyms, French
Record 2, Textual support, French
Record 2, Spanish
Record 2, Textual support, Spanish
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TERMIUM Plus®, the Government of Canada's terminology and linguistic data bank
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