TERMIUM Plus®
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INBOUND SERVICE [6 records]
Record 1 - external organization data 2025-12-23
Record 1, English
Record 1, Subject field(s)
- Compartment - National Occupational Classification (NOC)
Record 1, Main entry term, English
- inbound customer service representative-contact centre
1, record 1, English, inbound%20customer%20service%20representative%2Dcontact%20centre
correct
Record 1, Abbreviations, English
Record 1, Synonyms, English
Record 1, Key term(s)
- inbound customer service representative-contact center
- in-bound customer service representative - contact center
- in-bound customer service representative - contact centre
Record 1, French
Record 1, Domaine(s)
- Tiroir – Classification nationale des professions (CNP)
Record 1, Main entry term, French
- représentant au service à la clientèle à l'arrivée - centre de contact
1, record 1, French, repr%C3%A9sentant%20au%20service%20%C3%A0%20la%20client%C3%A8le%20%C3%A0%20l%27arriv%C3%A9e%20%2D%20centre%20de%20contact
correct, masculine noun
Record 1, Abbreviations, French
Record 1, Synonyms, French
- représentante au service à la clientèle à l'arrivée - centre de contact 1, record 1, French, repr%C3%A9sentante%20au%20service%20%C3%A0%20la%20client%C3%A8le%20%C3%A0%20l%27arriv%C3%A9e%20%2D%20centre%20de%20contact
correct, feminine noun
Record 1, Textual support, French
Record 1, Spanish
Record 1, Textual support, Spanish
Record 2 - internal organization data 2024-04-24
Record 2, English
Record 2, Subject field(s)
- Productivity and Profitability
- Government Contracts
Record 2, Main entry term, English
- value chain
1, record 2, English, value%20chain
correct
Record 2, Abbreviations, English
Record 2, Synonyms, English
Record 2, Textual support, English
Record number: 2, Textual support number: 1 CONT
The value chain ... is a concept from business management that was first described and popularized by Michael Porter in his 1985 best-seller, Competitive Advantage: Creating and Sustaining Superior Performance. The value chain in its original sense was defined as a sequence of value-enhancing activities. In its simplest form, raw materials are formed into components, which are assembled into final products, distributed, sold, and serviced. In other words, the chain consists of a series of activities that create and build value. 2, record 2, English, - value%20chain
Record number: 2, Textual support number: 1 OBS
Primary activities are directly concerned with the creation or delivery of a product or service. They can be grouped into five main areas :inbound logistics, operations(production), outbound logistics, marketing and sales, and services. Each of these primary activities is linked to support activities which help to improve their effectiveness or efficiency. There are four main areas of support activities : procurement, technology development, human resource management, and infrastructure. 2, record 2, English, - value%20chain
Record 2, French
Record 2, Domaine(s)
- Productivité et rentabilité
- Marchés publics
Record 2, Main entry term, French
- chaîne de valeur
1, record 2, French, cha%C3%AEne%20de%20valeur
correct, feminine noun
Record 2, Abbreviations, French
Record 2, Synonyms, French
Record 2, Textual support, French
Record number: 2, Textual support number: 1 DEF
Outil de gestion qui décompose l'entreprise en activités pertinentes au plan stratégique, depuis l'approvisionnement en marchandises, en matières ou en fournitures auprès des fournisseurs jusqu'à la livraison de la marchandise ou du produit ou la prestation du service au client, le but étant de comprendre le comportement des coûts et de déterminer où se trouvent les sources existantes de différenciation du produit. 2, record 2, French, - cha%C3%AEne%20de%20valeur
Record number: 2, Textual support number: 1 OBS
Les activités principales ont directement trait à la création ou à la livraison d'un produit ou d'un service. Elles peuvent être regroupées en cinq grandes catégories : logistique amont, production, logistique aval, commercialisation et vente, services. Chacune de ces activités principales est associée à des activités de soutien qui aident à en améliorer l'efficacité ou l'efficience. Les activités de soutien sont réparties en quatre grandes catégories : approvisionnements, développement technologique, gestion des ressources humaines, et infrastructure. 3, record 2, French, - cha%C3%AEne%20de%20valeur
Record 2, Spanish
Record 2, Campo(s) temático(s)
- Productividad y rentabilidad
- Contratos gubernamentales
Record 2, Main entry term, Spanish
- cadena de valor
1, record 2, Spanish, cadena%20de%20valor
correct, feminine noun
Record 2, Abbreviations, Spanish
Record 2, Synonyms, Spanish
Record 2, Textual support, Spanish
Record number: 2, Textual support number: 1 DEF
El conjunto de actividades realizadas por una empresa que le añaden valor y le permiten competir. 1, record 2, Spanish, - cadena%20de%20valor
Record number: 2, Textual support number: 1 OBS
Puede dividirse en "actividades primarias", como logística, fabricación, marketing y ventas, y servicio post-venta, y "actividades secundarias", como infraestructura de la empresa, recursos humanos, tecnología, y compras. 1, record 2, Spanish, - cadena%20de%20valor
Record 3 - internal organization data 2022-07-06
Record 3, English
Record 3, Subject field(s)
- Management Operations
- Economics
Record 3, Main entry term, English
- global value chain
1, record 3, English, global%20value%20chain
correct
Record 3, Abbreviations, English
- GVC 2, record 3, English, GVC
correct
Record 3, Synonyms, English
Record 3, Textual support, English
Record number: 3, Textual support number: 1 CONT
Global value chain refers to five interrelated activities, taking place in more than one country, that provide a company with opportunities to increase its competitive advantage by adding value to its products and services. Those activities are :inbound logistics[, ] operations[, ] outbound logistics[, ] marketing and sales[, and] service... 3, record 3, English, - global%20value%20chain
Record 3, French
Record 3, Domaine(s)
- Opérations de la gestion
- Économique
Record 3, Main entry term, French
- chaîne de valeur mondiale
1, record 3, French, cha%C3%AEne%20de%20valeur%20mondiale
correct, feminine noun
Record 3, Abbreviations, French
- CVM 2, record 3, French, CVM
correct, feminine noun
Record 3, Synonyms, French
Record 3, Textual support, French
Record number: 3, Textual support number: 1 CONT
La chaîne de valeur mondiale fait référence à cinq activités interdépendantes se déroulant dans plus d'un pays et [offrant] à une entreprise la possibilité d'accroître son avantage concurrentiel en ajoutant de la valeur à ses produits et services. Ces cinq activités sont : la logistique amont[,] les opérations[,] la logistique externe[,] le marketing et les ventes, [et] le service. 3, record 3, French, - cha%C3%AEne%20de%20valeur%20mondiale
Record 3, Spanish
Record 3, Textual support, Spanish
Record 4 - internal organization data 2000-09-20
Record 4, English
Record 4, Subject field(s)
- Commercial Aviation
Record 4, Main entry term, English
- inbound service
1, record 4, English, inbound%20service
correct, officially approved
Record 4, Abbreviations, English
Record 4, Synonyms, English
Record 4, Textual support, English
Record number: 4, Textual support number: 1 OBS
inbound service : term officially approved by the International Civil Aviation Organization(ICAO). 2, record 4, English, - inbound%20service
Record 4, French
Record 4, Domaine(s)
- Aviation commerciale
Record 4, Main entry term, French
- exploitation au retour
1, record 4, French, exploitation%20au%20retour
correct, feminine noun, officially approved
Record 4, Abbreviations, French
Record 4, Synonyms, French
Record 4, Textual support, French
Record number: 4, Textual support number: 1 OBS
exploitation au retour : terme uniformisé par l'Organisation de l'aviation civile internationale (OACI). 2, record 4, French, - exploitation%20au%20retour
Record 4, Spanish
Record 4, Campo(s) temático(s)
- Aviación comercial
Record 4, Main entry term, Spanish
- servicio de llegada
1, record 4, Spanish, servicio%20de%20llegada
correct, masculine noun, officially approved
Record 4, Abbreviations, Spanish
Record 4, Synonyms, Spanish
Record 4, Textual support, Spanish
Record number: 4, Textual support number: 1 OBS
servicio de llegada: término aceptado oficialmente por la Organización de Aviación Civil Internacional (OACI). 2, record 4, Spanish, - servicio%20de%20llegada
Record 5 - internal organization data 2000-08-23
Record 5, English
Record 5, Subject field(s)
- System Names
- Radiotelephony
- Telephones
Record 5, Main entry term, English
- CT2Plus
1, record 5, English, CT2Plus
correct
Record 5, Abbreviations, English
Record 5, Synonyms, English
Record 5, Textual support, English
Record number: 5, Textual support number: 1 OBS
Attributing CT2's failure to technical limitations, Northern Telecom(who was a participant in one of the original Telepoint consortia) developed and enhanced version of CT2 technology called CT2Plus.... CT2Plus... supports cell handoffs, two-way calling(inbound as well as outbound), calling-party identification, inrange service indicator, and data transmission. 1, record 5, English, - CT2Plus
Record 5, Key term(s)
- CT2 Plus
Record 5, French
Record 5, Domaine(s)
- Noms de systèmes
- Radiotéléphonie
- Téléphones
Record 5, Main entry term, French
- CT2
1, record 5, French, CT2
masculine noun
Record 5, Abbreviations, French
Record 5, Synonyms, French
- CT2Plus 2, record 5, French, CT2Plus
masculine noun
Record 5, Textual support, French
Record number: 5, Textual support number: 1 OBS
La spécification CT2+, norme canadienne fondée sur le CT2 avec des fonctionnalités supplémentaires, est utilisée au Canada dans une bande de fréquence différente de celle du CT2. 1, record 5, French, - CT2
Record 5, Key term(s)
- CT-2Plus
- CT2 Plus
- CT-2 Plus
Record 5, Spanish
Record 5, Textual support, Spanish
Record 6 - internal organization data 1992-01-16
Record 6, English
Record 6, Subject field(s)
- Rolling Stock (Railroads)
- Rail Transport Operations
- Freight Service (Rail Transport)
Record 6, Main entry term, English
- indirect connection car
1, record 6, English, indirect%20connection%20car
correct, officially approved
Record 6, Abbreviations, English
Record 6, Synonyms, English
- indirect ownership car 1, record 6, English, indirect%20ownership%20car
correct, officially approved
- non-direct connection car 2, record 6, English, non%2Ddirect%20connection%20car
correct
Record 6, Textual support, English
Record number: 6, Textual support number: 1 DEF
In Car Service terminology, a car intended for and belonging to a railroad with which the handling carrier does not have an interchange. In the case of box cars of indirect ownership mechanically designated as "XM", there exists a short routing plan(CSD-90 or SCO-90) established and controlled by the A. A. R., which allows each railroad to dispose of these cars when empty to certain railroads and at specified junction points without regard to prior inbound route of loaded movement of the cars. In the case of gondolas and flats of indirect ownership with a specified mechanical designation, short routing plan SCO-100 is used. 3, record 6, English, - indirect%20connection%20car
Record number: 6, Textual support number: 1 OBS
indirect connection car; indirect ownership car: Terms officially approved by Canadian Pacific Ltd. 4, record 6, English, - indirect%20connection%20car
Record number: 6, Textual support number: 2 OBS
Non-direct connection car: term used in the centralized management of CN freight traffic called TRACS (Traffic Reporting and Controlling System). 5, record 6, English, - indirect%20connection%20car
Record 6, French
Record 6, Domaine(s)
- Matériel roulant (Chemins de fer)
- Exploitation (Transport par rail)
- Trafic marchandises (Transport par rail)
Record 6, Main entry term, French
- wagon pour échange indirect
1, record 6, French, wagon%20pour%20%C3%A9change%20indirect
correct, masculine noun, officially approved
Record 6, Abbreviations, French
Record 6, Synonyms, French
- wagon en échange indirect 2, record 6, French, wagon%20en%20%C3%A9change%20indirect
correct, masculine noun
Record 6, Textual support, French
Record number: 6, Textual support number: 1 DEF
Dans la terminologie du service des wagons, wagon appartenant à un chemin de fer auquel le réseau utilisateur n'est par raccordé directement. Dans le cas de wagons couverts appartenant à des réseaux non contigus et portant la désignation mécanique "XM", l'A.A.R. a établi un plan d'acheminement (CSD-90 ou SCO-90) par l'itinéraire le plus court, qui permet à chaque chemin de fer de remettre ces wagons, quand ils sont vides, à certains réseaux et à des points de jonction déterminés sans égard à leur parcours antérieur en charge. Dans le cas des tombereaux appartenant à des réseaux non contigus et portant une désignation mécanique précise, on utilise le plan SCO-100. 3, record 6, French, - wagon%20pour%20%C3%A9change%20indirect
Record number: 6, Textual support number: 1 OBS
wagon pour échange indirect: Terme uniformisé par Canadien Pacifique Ltée. 4, record 6, French, - wagon%20pour%20%C3%A9change%20indirect
Record number: 6, Textual support number: 2 OBS
Wagon en échange indirect : terme utilisé dans le système de gestion centralisée du trafic marchandises du CN appelé système TRACS. 5, record 6, French, - wagon%20pour%20%C3%A9change%20indirect
Record 6, Spanish
Record 6, Textual support, Spanish
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