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INCOME SECURITY PROGRAMS CALL CENTRE [2 records]

Record 1 1997-11-12

English

Subject field(s)
  • Labour and Employment
  • Telephone Services
  • Social Security and Employment Insurance
OBS

CAR can be translated almost always by EIT because that is the name outside Quebec.

OBS

1998 : Quebec Region is now using the term "centre d’appel régional" and not "infocentre/télécentre". The "regional call centre" refers both to main centre located in Montreal(co-located ISP [Income Security Programs] Call Centre and EI Telecentre) and smaller centre in Shawinigan(EI [employment insurance] Telecentre only). ISP term prevails in French. It can be translated either as "regional call centre" or "regional telecentre".

Key term(s)
  • employment insurance telecenter
  • regional call center
  • regional telecentre
  • regional telecenter

French

Domaine(s)
  • Travail et emploi
  • Services téléphoniques
  • Sécurité sociale et assurance-emploi
Key term(s)
  • infocentre régional
  • télécentre régional

Spanish

Save record 1

Record 2 1996-02-28

English

Subject field(s)
  • Federal Government Bodies and Committees (Canadian)
  • Social Security and Employment Insurance
Key term(s)
  • ISP Call Center
  • Income Security Programs Call Centre
  • Income Security Programs Call Center

French

Domaine(s)
  • Organismes et comités fédéraux (Gouvernement canadien)
  • Sécurité sociale et assurance-emploi
Key term(s)
  • Centre des services téléphoniques des programmes de la sécurité du revenu

Spanish

Save record 2

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