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INCOME SECURITY PROGRAMS CALL CENTRE [2 records]
Record 1 - internal organization data 1997-11-12
Record 1, English
Record 1, Subject field(s)
- Labour and Employment
- Telephone Services
- Social Security and Employment Insurance
Record 1, Main entry term, English
- employment insurance telecentre 1, record 1, English, employment%20insurance%20telecentre
Record 1, Abbreviations, English
Record 1, Synonyms, English
- regional call centre 1, record 1, English, regional%20call%20centre
Record 1, Textual support, English
Record number: 1, Textual support number: 1 OBS
CAR can be translated almost always by EIT because that is the name outside Quebec. 1, record 1, English, - employment%20insurance%20telecentre
Record number: 1, Textual support number: 2 OBS
1998 : Quebec Region is now using the term "centre d’appel régional" and not "infocentre/télécentre". The "regional call centre" refers both to main centre located in Montreal(co-located ISP [Income Security Programs] Call Centre and EI Telecentre) and smaller centre in Shawinigan(EI [employment insurance] Telecentre only). ISP term prevails in French. It can be translated either as "regional call centre" or "regional telecentre". 1, record 1, English, - employment%20insurance%20telecentre
Record 1, Key term(s)
- employment insurance telecenter
- regional call center
- regional telecentre
- regional telecenter
Record 1, French
Record 1, Domaine(s)
- Travail et emploi
- Services téléphoniques
- Sécurité sociale et assurance-emploi
Record 1, Main entry term, French
- centre d'appel régional
1, record 1, French, centre%20d%27appel%20r%C3%A9gional
masculine noun
Record 1, Abbreviations, French
- CAR 1, record 1, French, CAR
masculine noun
Record 1, Synonyms, French
Record 1, Textual support, French
Record 1, Key term(s)
- infocentre régional
- télécentre régional
Record 1, Spanish
Record 1, Textual support, Spanish
Record 2 - internal organization data 1996-02-28
Record 2, English
Record 2, Subject field(s)
- Federal Government Bodies and Committees (Canadian)
- Social Security and Employment Insurance
Record 2, Main entry term, English
- ISP Call Centre 1, record 2, English, ISP%20Call%20Centre
Record 2, Abbreviations, English
Record 2, Synonyms, English
Record 2, Key term(s)
- ISP Call Center
- Income Security Programs Call Centre
- Income Security Programs Call Center
Record 2, French
Record 2, Domaine(s)
- Organismes et comités fédéraux (Gouvernement canadien)
- Sécurité sociale et assurance-emploi
Record 2, Main entry term, French
- Centre des services téléphoniques des PSR
1, record 2, French, Centre%20des%20services%20t%C3%A9l%C3%A9phoniques%20des%20PSR
proposal
Record 2, Abbreviations, French
Record 2, Synonyms, French
Record 2, Textual support, French
Record 2, Key term(s)
- Centre des services téléphoniques des programmes de la sécurité du revenu
Record 2, Spanish
Record 2, Textual support, Spanish
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