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POINT CONTACT SERVICE [16 records]
Record 1 - internal organization data 2023-05-16
Record 1, English
Record 1, Subject field(s)
- Occupation Names
- Federal Administration
Record 1, Main entry term, English
- advice and assistance officer
1, record 1, English, advice%20and%20assistance%20officer
correct
Record 1, Abbreviations, English
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 CONT
The Operations Directorate, Staffing Branch of the Public Service Commission has established : an advisory service from assigned Advice and Assistance Officers to assist departments in the staffing action necessary to effect relocations. The Director, Staffing Operations Service is the contact point in the National Capital Region. 1, record 1, English, - advice%20and%20assistance%20officer
Record 1, French
Record 1, Domaine(s)
- Désignations des emplois
- Administration fédérale
Record 1, Main entry term, French
- agent spécialisé du service de consultation et d'aide
1, record 1, French, agent%20sp%C3%A9cialis%C3%A9%20du%20service%20de%20consultation%20et%20d%27aide
correct, masculine noun
Record 1, Abbreviations, French
Record 1, Synonyms, French
- agente spécialisée du service de consultation et d'aide 2, record 1, French, agente%20sp%C3%A9cialis%C3%A9e%20du%20service%20de%20consultation%20et%20d%27aide
correct, feminine noun
Record 1, Textual support, French
Record number: 1, Textual support number: 1 CONT
La Direction des opérations, Direction générale de la dotation de la Commission de la Fonction publique a établi un service consultatif offert par les agents spécialisés du service de consultation et d'aide pour aider les ministères à prendre les mesures de dotation nécessaires en cas de réinstallation; le directeur de la Division des stratégies et services de ressourcement de la région de la capitale nationale est la personne-ressource. 1, record 1, French, - agent%20sp%C3%A9cialis%C3%A9%20du%20service%20de%20consultation%20et%20d%27aide
Record number: 1, Textual support number: 1 OBS
Terme tiré du Manuel du Conseil du Trésor / Ressources humaines. 3, record 1, French, - agent%20sp%C3%A9cialis%C3%A9%20du%20service%20de%20consultation%20et%20d%27aide
Record 1, Spanish
Record 1, Textual support, Spanish
Record 2 - internal organization data 2021-11-18
Record 2, English
Record 2, Subject field(s)
- Federal Government Bodies and Committees (Canadian)
- Remote Sensing
- Satellite Telecommunications
Record 2, Main entry term, English
- Canadian Positioning, Navigation and Timing Board
1, record 2, English, Canadian%20Positioning%2C%20Navigation%20and%20Timing%20Board
correct
Record 2, Abbreviations, English
- PNTB 2, record 2, English, PNTB
correct
Record 2, Synonyms, English
- Canadian PNTB 1, record 2, English, Canadian%20PNTB
correct
- Federal Global Navigation Satellite Systems Coordination Board 3, record 2, English, Federal%20Global%20Navigation%20Satellite%20Systems%20Coordination%20Board
former designation, correct
- FGCB 2, record 2, English, FGCB
former designation, correct
- FGCB 2, record 2, English, FGCB
- Federal GNSS Coordination Board 4, record 2, English, Federal%20GNSS%20Coordination%20Board
former designation, correct
Record 2, Textual support, English
Record number: 2, Textual support number: 1 OBS
The Canadian Positioning, Navigation and Timing Board(PNTB) is made up of subject matter experts and executives from the Government of Canada and Canada's air navigation service provider who have a shared interest in satellite-based positioning, navigation and timing. The PNTB was established in 2011 to serve as a central point of contact for the coordination of civilian(non-military/defence) positioning, navigation and timing(PNT) issues at the federal level. As well, the PNTB is the central body for the exchange of information with foreign governments and organizations on civilian PNT matters. 3, record 2, English, - Canadian%20Positioning%2C%20Navigation%20and%20Timing%20Board
Record number: 2, Textual support number: 2 OBS
Canadian Positioning, Navigation and Timing Board; Canadian PNTB; PNTB: designations in use since 2017. 5, record 2, English, - Canadian%20Positioning%2C%20Navigation%20and%20Timing%20Board
Record number: 2, Textual support number: 3 OBS
Federal Global Navigation Satellite Systems Coordination Board; Federal GNSS Coordination Board; FGCB: designations in use from 2011-2017. 5, record 2, English, - Canadian%20Positioning%2C%20Navigation%20and%20Timing%20Board
Record 2, French
Record 2, Domaine(s)
- Organismes et comités fédéraux (Gouvernement canadien)
- Télédétection
- Télécommunications par satellite
Record 2, Main entry term, French
- Conseil du positionnement, de la navigation et de la synchronisation du Canada
1, record 2, French, Conseil%20du%20positionnement%2C%20de%20la%20navigation%20et%20de%20la%20synchronisation%20du%20Canada
correct, masculine noun
Record 2, Abbreviations, French
- CPNS 2, record 2, French, CPNS
correct, masculine noun
Record 2, Synonyms, French
- CPNS du Canada 1, record 2, French, CPNS%20du%20Canada
correct, masculine noun
- Conseil fédéral de coordination des systèmes mondiaux de navigation par satellite 1, record 2, French, Conseil%20f%C3%A9d%C3%A9ral%20de%20coordination%20des%20syst%C3%A8mes%20mondiaux%20de%20navigation%20par%20satellite
former designation, correct
- CFCG 2, record 2, French, CFCG
former designation, correct
- CFCG 2, record 2, French, CFCG
Record 2, Textual support, French
Record number: 2, Textual support number: 1 OBS
Le Conseil du positionnement, de la navigation et de la synchronisation (CPNS) du Canada est composé d'experts en la matière, de cadres du gouvernement du Canada et du fournisseur de services de navigation aérienne du Canada, qui partagent un intérêt commun pour le positionnement, la navigation et la synchronisation par satellite. Le CPNS a été mis sur pied en 2011 afin de servir de point de contact central pour la coordination des questions de nature civile (non liées aux domaines militaires et de la défense) en matière de positionnement, de navigation et de synchronisation (PNS) à l'échelle fédérale. De plus, le CPNS du Canada est l'organe central pour l'échange d'informations avec les gouvernements et les organisations d'autres pays sur les questions de nature civile en matière de PNS. 3, record 2, French, - Conseil%20du%20positionnement%2C%20de%20la%20navigation%20et%20de%20la%20synchronisation%20du%20Canada
Record number: 2, Textual support number: 2 OBS
Conseil du positionnement, de la navigation et de la synchronisation du Canada; CPNS du Canada; CPNS : désignations utilisées depuis 2017. 4, record 2, French, - Conseil%20du%20positionnement%2C%20de%20la%20navigation%20et%20de%20la%20synchronisation%20du%20Canada
Record number: 2, Textual support number: 3 OBS
Conseil fédéral de coordination des systèmes mondiaux de navigation par satellite; CFCG : désignations utilisées de 2011 jusqu'à 2017. 4, record 2, French, - Conseil%20du%20positionnement%2C%20de%20la%20navigation%20et%20de%20la%20synchronisation%20du%20Canada
Record 2, Spanish
Record 2, Textual support, Spanish
Record 3 - internal organization data 2020-08-19
Record 3, English
Record 3, Subject field(s)
- Occupation Names (General)
- Military Administration
Record 3, Main entry term, English
- veterans service agent
1, record 3, English, veterans%20service%20agent
correct
Record 3, Abbreviations, English
- VSA 1, record 3, English, VSA
correct
Record 3, Synonyms, English
Record 3, Textual support, English
Record number: 3, Textual support number: 1 CONT
A veterans service agent(VSA) takes full responsibility of a veteran and their family and becomes the primary point of contact. The VSA analyzes the veteran's needs, coordinating and integrating services and helping them navigate the system to ensure their needs are met. 1, record 3, English, - veterans%20service%20agent
Record number: 3, Textual support number: 1 OBS
veterans service agent: occupation name used at Veterans Affairs Canada. 2, record 3, English, - veterans%20service%20agent
Record 3, Key term(s)
- veteran service agent
Record 3, French
Record 3, Domaine(s)
- Désignations des emplois (Généralités)
- Administration militaire
Record 3, Main entry term, French
- agent des services aux vétérans
1, record 3, French, agent%20des%20services%20aux%20v%C3%A9t%C3%A9rans
correct, masculine noun
Record 3, Abbreviations, French
- ASV 1, record 3, French, ASV
correct, masculine noun
Record 3, Synonyms, French
- agente des services aux vétérans 2, record 3, French, agente%20des%20services%20aux%20v%C3%A9t%C3%A9rans
correct, feminine noun
- ASV 2, record 3, French, ASV
correct, feminine noun
- ASV 2, record 3, French, ASV
Record 3, Textual support, French
Record number: 3, Textual support number: 1 CONT
Un agent des services aux vétérans (ASV) prend l'entière responsabilité du vétéran et de sa famille et devient le principal point de contact. L'ASV analyse les besoins du vétéran, coordonne et intègre les services et aide les clients à naviguer dans le système afin de s'assurer que leurs besoins sont satisfaits. 1, record 3, French, - agent%20des%20services%20aux%20v%C3%A9t%C3%A9rans
Record number: 3, Textual support number: 1 OBS
agent des services aux vétérans; agente des services aux vétérans : désignations d'emplois en usage à Anciens Combattants Canada. 2, record 3, French, - agent%20des%20services%20aux%20v%C3%A9t%C3%A9rans
Record 3, Spanish
Record 3, Campo(s) temático(s)
- Nombramiento de cargos (Generalidades)
- Administración militar
Record 3, Main entry term, Spanish
- agente de servicios a los excombatientes
1, record 3, Spanish, agente%20de%20servicios%20a%20los%20excombatientes
proposal, masculine and feminine noun
Record 3, Abbreviations, Spanish
Record 3, Synonyms, Spanish
Record 3, Textual support, Spanish
Record 4 - internal organization data 2010-04-15
Record 4, English
Record 4, Subject field(s)
- Various Military Titles
- Recruiting of Personnel
- Military Administration
Record 4, Main entry term, English
- Canadian Forces National Recruiting Contact Centre
1, record 4, English, Canadian%20Forces%20National%20Recruiting%20Contact%20Centre
correct
Record 4, Abbreviations, English
- CFNRCC 1, record 4, English, CFNRCC
correct
Record 4, Synonyms, English
Record 4, Textual support, English
Record number: 4, Textual support number: 1 OBS
Interaction with potential applicants is here with the introduction of the Canadian Forces National Recruiting Contact Centre(CFNRCC), acting as the central point for all customer contacts for information and application packages. Canada's massive landscaped demands more than static recruiting centres and the recruitment has responded with mobile recruiting centres-able to operate beyond the bounds of current locations into more remote regions. Testing and screening needs to adapt to be more technologically based, for example, taking the guess work out of determining civilian skill sets, prior learning and prior service. 1, record 4, English, - Canadian%20Forces%20National%20Recruiting%20Contact%20Centre
Record number: 4, Textual support number: 2 OBS
Canadian Forces National Recruiting Contact Centre; CFNRCC: title and abbreviation to be used by the Department of National Defence and the Canadian Forces. 2, record 4, English, - Canadian%20Forces%20National%20Recruiting%20Contact%20Centre
Record 4, Key term(s)
- Canadian Forces National Recruiting Contact Center
- National Recruiting Contact Centre
- National Recruiting Contact Center
- CF National Recruiting Contact Centre
- CF National Recruiting Contact Center
Record 4, French
Record 4, Domaine(s)
- Appellations militaires diverses
- Recrutement du personnel
- Administration militaire
Record 4, Main entry term, French
- Centre national d'information sur le recrutement des Forces canadiennes
1, record 4, French, Centre%20national%20d%27information%20sur%20le%20recrutement%20des%20Forces%20canadiennes
correct, masculine noun
Record 4, Abbreviations, French
- CNIRFC 2, record 4, French, CNIRFC
correct, masculine noun
Record 4, Synonyms, French
Record 4, Textual support, French
Record number: 4, Textual support number: 1 OBS
Centre national d'information sur le recrutement des Forces canadiennes; CNIRFC : titre et abréviation d'usage obligatoire au ministère de la Défense nationale et dans les Forces canadiennes. 2, record 4, French, - Centre%20national%20d%27information%20sur%20le%20recrutement%20des%20Forces%20canadiennes
Record 4, Key term(s)
- Centre national d'information sur le recrutement des FC
- Centre national d'information sur le recrutement
Record 4, Spanish
Record 4, Textual support, Spanish
Record 5 - internal organization data 2008-09-11
Record 5, English
Record 5, Subject field(s)
- Titles of Federal Government Programs (Canadian)
- Decision-Making Process
- Customer Relations
Record 5, Main entry term, English
- Client-Centred Service Delivery Model
1, record 5, English, Client%2DCentred%20Service%20Delivery%20Model
correct
Record 5, Abbreviations, English
Record 5, Synonyms, English
Record 5, Textual support, English
Record number: 5, Textual support number: 1 OBS
The Client-Centred Service Delivery Model outlines the steps that VAC staff will follow in providing service to clients from a client's first point of contact through to follow-up and monitoring, as required. 1, record 5, English, - Client%2DCentred%20Service%20Delivery%20Model
Record 5, French
Record 5, Domaine(s)
- Titres de programmes fédéraux (Gouvernement canadien)
- Processus décisionnel
- Relations avec la clientèle
Record 5, Main entry term, French
- Modèle de prestation pour des services axés sur le client
1, record 5, French, Mod%C3%A8le%20de%20prestation%20pour%20des%20services%20ax%C3%A9s%20sur%20le%20client
correct, masculine noun
Record 5, Abbreviations, French
- MPSAC unofficial, masculine noun
Record 5, Synonyms, French
Record 5, Textual support, French
Record number: 5, Textual support number: 1 OBS
Le Modèle de prestation pour des services axés sur le client établit les étapes qui doivent être suivies par le personnel d'ACC au service des clients, depuis le premier contact avec le client jusqu'au suivi et à la surveillance, selon les besoins. 1, record 5, French, - Mod%C3%A8le%20de%20prestation%20pour%20des%20services%20ax%C3%A9s%20sur%20le%20client
Record 5, Spanish
Record 5, Textual support, Spanish
Record 6 - internal organization data 2007-04-16
Record 6, English
Record 6, Subject field(s)
- Occupation Names (General)
- Customer Relations
Record 6, Main entry term, English
- client services advisor
1, record 6, English, client%20services%20advisor
correct
Record 6, Abbreviations, English
Record 6, Synonyms, English
Record 6, Textual support, English
Record number: 6, Textual support number: 1 CONT
To arrange for a dedicated translator, contact your client account executive, client services advisor or service point manager. 1, record 6, English, - client%20services%20advisor
Record 6, French
Record 6, Domaine(s)
- Désignations des emplois (Généralités)
- Relations avec la clientèle
Record 6, Main entry term, French
- conseiller à la clientèle
1, record 6, French, conseiller%20%C3%A0%20la%20client%C3%A8le
correct, masculine noun
Record 6, Abbreviations, French
Record 6, Synonyms, French
- conseillère à la clientèle 2, record 6, French, conseill%C3%A8re%20%C3%A0%20la%20client%C3%A8le
correct, feminine noun
Record 6, Textual support, French
Record number: 6, Textual support number: 1 CONT
Pour faire de tels arrangements, vous vous adressez à votre chargé de comptes-clients, à votre conseillère à la clientèle, ou au chef de votre point de service. 2, record 6, French, - conseiller%20%C3%A0%20la%20client%C3%A8le
Record 6, Spanish
Record 6, Textual support, Spanish
Record 7 - internal organization data 2005-01-21
Record 7, English
Record 7, Subject field(s)
- Electronic Commerce
Record 7, Main entry term, English
- B2B market model
1, record 7, English, B2B%20market%20model
correct
Record 7, Abbreviations, English
Record 7, Synonyms, English
- business-to-business market model 1, record 7, English, business%2Dto%2Dbusiness%20market%20model
correct
Record 7, Textual support, English
Record number: 7, Textual support number: 1 CONT
There are three new business-to-business market models : the aggregators, such as Chemdex, help buyers in fragmented markets select products by providing up-to-minute price and product information in a single contact point of service. Online auctioneers, such as Adauction, offer a reliable channel for sellers to dispose of perishable or surplus goods or services at the best possible prices. As lastly, there are exchangers, such as NTE, that create liquidity matching bid/ask offers and act as neutral third parties, enforcing market rules and settlements terms. Over time, these distinct models will tend to merge. 1, record 7, English, - B2B%20market%20model
Record 7, Key term(s)
- business-to-business marketing model
Record 7, French
Record 7, Domaine(s)
- Commerce électronique
Record 7, Main entry term, French
- modèle de marché interentreprises
1, record 7, French, mod%C3%A8le%20de%20march%C3%A9%20interentreprises
proposal, masculine noun
Record 7, Abbreviations, French
Record 7, Synonyms, French
Record 7, Textual support, French
Record 7, Spanish
Record 7, Campo(s) temático(s)
- Comercio electrónico
Record 7, Main entry term, Spanish
- modelo de mercado entre empresas
1, record 7, Spanish, modelo%20de%20mercado%20entre%20empresas
correct, masculine noun
Record 7, Abbreviations, Spanish
Record 7, Synonyms, Spanish
- modelo de mercado B2B 1, record 7, Spanish, modelo%20de%20mercado%20B2B
correct, masculine noun
- modelo de mercado empresa a empresa 1, record 7, Spanish, modelo%20de%20mercado%20empresa%20a%20empresa
correct, masculine noun
Record 7, Textual support, Spanish
Record 8 - internal organization data 2004-05-13
Record 8, English
Record 8, Subject field(s)
- Titles of Federal Government Programs (Canadian)
- Informatics
- Federal Administration
Record 8, Main entry term, English
- Federal Government Feasibility Study on Electronic Transmission of Earnings and Payroll Data
1, record 8, English, Federal%20Government%20Feasibility%20Study%20on%20Electronic%20Transmission%20of%20Earnings%20and%20Payroll%20Data
correct
Record 8, Abbreviations, English
Record 8, Synonyms, English
Record 8, Textual support, English
Record number: 8, Textual support number: 1 OBS
Canada Customs and Revenue Agency and Human Resources Development Canada. This project is to conduct a joint feasibility study in partnership with Human Resources Development Canada(HRDC) to explore ways to allow employers to use the Internet to provide earnings and payroll information to a single point of contact in the Government of Canada. The project will involve ongoing consultation with representatives from the employer and payroll service provider community. 1, record 8, English, - Federal%20Government%20Feasibility%20Study%20on%20Electronic%20Transmission%20of%20Earnings%20and%20Payroll%20Data
Record 8, French
Record 8, Domaine(s)
- Titres de programmes fédéraux (Gouvernement canadien)
- Informatique
- Administration fédérale
Record 8, Main entry term, French
- Étude de faisabilité du gouvernement fédéral sur la transmission électronique des données sur les gains et sur la paie
1, record 8, French, %C3%89tude%20de%20faisabilit%C3%A9%20du%20gouvernement%20f%C3%A9d%C3%A9ral%20sur%20la%20transmission%20%C3%A9lectronique%20des%20donn%C3%A9es%20sur%20les%20gains%20et%20sur%20la%20paie
correct, feminine noun
Record 8, Abbreviations, French
Record 8, Synonyms, French
Record 8, Textual support, French
Record number: 8, Textual support number: 1 OBS
Agence des douanes et du revenu du Canada et Développement des ressources humaines Canada. Le projet consiste en une étude de faisabilité conjointe, en partenariat avec Développement des ressources humaines Canada (DRHC), laquelle a pour but d'explorer des façons de permettre aux employeurs d'utiliser Internet pour communiquer des données sur les gains et sur la paye à un guichet unique, au gouvernement du Canada. Le projet comporte une consultation permanente avec des représentants de l'employeur et avec la collectivité des fournisseurs de services de paye. 1, record 8, French, - %C3%89tude%20de%20faisabilit%C3%A9%20du%20gouvernement%20f%C3%A9d%C3%A9ral%20sur%20la%20transmission%20%C3%A9lectronique%20des%20donn%C3%A9es%20sur%20les%20gains%20et%20sur%20la%20paie
Record 8, Spanish
Record 8, Textual support, Spanish
Record 9 - internal organization data 2003-11-21
Record 9, English
Record 9, Subject field(s)
- Various Military Titles
- Military Administration
Record 9, Main entry term, English
- DND-VAC Centre for the Support of Injured and Retired Members and their Families 1, record 9, English, DND%2DVAC%20Centre%20for%20the%20Support%20of%20Injured%20and%20Retired%20Members%20and%20their%20Families
Record 9, Abbreviations, English
Record 9, Synonyms, English
- THE CENTER 2, record 9, English, THE%20CENTER
Record 9, Textual support, English
Record number: 9, Textual support number: 1 OBS
THE CENTRE is designed to bring the joint efforts of both the Department of National Defence(DND) and Veterans Affairs Canada(VAC) together in providing information and services to injured and retired military members and their families. THE CENTRE is an initial contact point and referral service. All calls are confidential and in addition to the original consultation and referral, follow-up calls are made to ensure that an individual' s concerns or issues have been resolved and they have received all of the assistance to which they are entitled. 2, record 9, English, - DND%2DVAC%20Centre%20for%20the%20Support%20of%20Injured%20and%20Retired%20Members%20and%20their%20Families
Record 9, Key term(s)
- DND/VAC Centre for the Support of Injured and Retired Members and their Families
- Department of National Defence and Veterans Affairs Canada Centre for the Support of Injured and Retired Members and their Families
- Centre for the Support of Injured and Retired Members and their Families
- The Centre
Record 9, French
Record 9, Domaine(s)
- Appellations militaires diverses
- Administration militaire
Record 9, Main entry term, French
- Centre MDN-ACC pour le soutien des militaires blessés ou retraités et de leurs familles
1, record 9, French, Centre%20MDN%2DACC%20pour%20le%20soutien%20des%20militaires%20bless%C3%A9s%20ou%20retrait%C3%A9s%20et%20de%20leurs%20familles
masculine noun
Record 9, Abbreviations, French
Record 9, Synonyms, French
- LE CENTRE 2, record 9, French, LE%20CENTRE
masculine noun
Record 9, Textual support, French
Record number: 9, Textual support number: 1 OBS
LE CENTRE a pour but de conjuguer les efforts du ministère de la Défense nationale (MDN) et d'Anciens Combattants Canada (ACC) visant à fournir de l'information et des services aux militaires blessés ou retraités et à leurs familles. LE CENTRE sert de point de contact initial et de service d'aiguillage. Tous les appels sont privés et confidentiels. En plus des services de consultation et d'orientation fournis au départ, LE CENTRE fait des appels de suivi afin de s'assurer que les préoccupations ou les problèmes dont on lui a fait part ont été réglés et que ses clients ont reçu l'aide à laquelle ils ont droit. 2, record 9, French, - Centre%20MDN%2DACC%20pour%20le%20soutien%20des%20militaires%20bless%C3%A9s%20ou%20retrait%C3%A9s%20et%20de%20leurs%20familles
Record 9, Key term(s)
- Centre MDN/ACC pour le soutien des militaires blessés ou retraités et de leurs familles
- Centre du ministère de la Défense nationale et du ministère des Anciens Combattants pour le soutien des militaires blessés ou retraités et de leurs familles
- Centre pour le soutien des militaires blessés ou retraités et de leurs familles
Record 9, Spanish
Record 9, Textual support, Spanish
Record 10 - internal organization data 2003-03-27
Record 10, English
Record 10, Subject field(s)
- Federal Government Bodies and Committees (Canadian)
- Customer Relations
Record 10, Main entry term, English
- Client Services Units
1, record 10, English, Client%20Services%20Units
correct, Canada
Record 10, Abbreviations, English
- CSUs 1, record 10, English, CSUs
correct, Canada
Record 10, Synonyms, English
Record 10, Textual support, English
Record number: 10, Textual support number: 1 OBS
Client Service Units(CSUs) are the public face of Real Property Services. CSU directors with help from subject matter experts serve client departments and agencies and are the point of contact for clients. Each CSU has a unique relationship with each of its clients : offering a complete real property services program or contributing to specific projects, as required. CSUs also have employees that manage the financial and administrative aspects of client projects. 1, record 10, English, - Client%20Services%20Units
Record 10, French
Record 10, Domaine(s)
- Organismes et comités fédéraux (Gouvernement canadien)
- Relations avec la clientèle
Record 10, Main entry term, French
- unités de service à la clientèle
1, record 10, French, unit%C3%A9s%20de%20service%20%C3%A0%20la%20client%C3%A8le
correct, feminine noun, Canada
Record 10, Abbreviations, French
- USC 2, record 10, French, USC
correct, feminine noun, Canada
Record 10, Synonyms, French
Record 10, Textual support, French
Record number: 10, Textual support number: 1 OBS
Les unités de service à la clientèle (USC) représentent le volet public des Services immobiliers. Les directeurs d'USC, avec l'aide d'experts-conseils, offrent des services aux ministères et aux organismes et sont le seul point de contact pour les clients. Les USC entretiennent des relations uniques avec leurs clients. En effet, elles leur offrent un programme complet de services immobiliers et leur prêtent un soutien dans le cadre de projets précis, selon les besoins. Elles font également appel à des employés qui gèrent les aspects financiers et administratifs des projets entrepris par des clients. 1, record 10, French, - unit%C3%A9s%20de%20service%20%C3%A0%20la%20client%C3%A8le
Record 10, Spanish
Record 10, Textual support, Spanish
Record 11 - internal organization data 2001-07-23
Record 11, English
Record 11, Subject field(s)
- Internet and Telematics
- Artificial Intelligence
Record 11, Main entry term, English
- integrated voice service
1, record 11, English, integrated%20voice%20service
correct
Record 11, Abbreviations, English
Record 11, Synonyms, English
Record 11, Textual support, English
Record number: 11, Textual support number: 1 CONT
Integrated Voice Service has the following objectives : Integrate all services into one product offering; provide these services on the On-Net MCI Worldcom network; bill these services on one easy to understand invoice; provide the customer with a single point of contact for customer service; allow all of these products to be used by the customer to reach volume commitments. 2, record 11, English, - integrated%20voice%20service
Record 11, French
Record 11, Domaine(s)
- Internet et télématique
- Intelligence artificielle
Record 11, Main entry term, French
- solution intégrée fondée sur la transmission de la voix
1, record 11, French, solution%20int%C3%A9gr%C3%A9e%20fond%C3%A9e%20sur%20la%20transmission%20de%20la%20voix
correct, feminine noun
Record 11, Abbreviations, French
Record 11, Synonyms, French
Record 11, Textual support, French
Record 11, Spanish
Record 11, Textual support, Spanish
Record 12 - internal organization data 1997-11-07
Record 12, English
Record 12, Subject field(s)
- Telephone Services
- Communication (Public Relations)
- Customer Relations
Record 12, Main entry term, English
- point of contact service 1, record 12, English, point%20of%20contact%20service
Record 12, Abbreviations, English
Record 12, Synonyms, English
Record 12, Textual support, English
Record 12, French
Record 12, Domaine(s)
- Services téléphoniques
- Communications (Relations publiques)
- Relations avec la clientèle
Record 12, Main entry term, French
- service avec personne-ressource
1, record 12, French, service%20avec%20personne%2Dressource
masculine noun
Record 12, Abbreviations, French
Record 12, Synonyms, French
Record 12, Textual support, French
Record number: 12, Textual support number: 1 OBS
Service grâce auquel un client qui téléphone au centre d'appels reçoit des réponses à ses questions en parlant avec un seul agent. 1, record 12, French, - service%20avec%20personne%2Dressource
Record 12, Spanish
Record 12, Textual support, Spanish
Record 13 - internal organization data 1997-10-24
Record 13, English
Record 13, Subject field(s)
- Finance
Record 13, Main entry term, English
- business window
1, record 13, English, business%20window
correct
Record 13, Abbreviations, English
Record 13, Synonyms, English
Record 13, Textual support, English
Record number: 13, Textual support number: 1 OBS
Business windows, located in most Revenue Canada offices, are the initial point of contact for business clients. At this special one-stop service, businesses can register for an integrated Business Number(BN), can use their BN to update all their accounts in one stop and get information(e. g., account balances, status of refunds) from one contact. 1, record 13, English, - business%20window
Record 13, French
Record 13, Domaine(s)
- Finances
Record 13, Main entry term, French
- guichet d'affaires
1, record 13, French, guichet%20d%27affaires
correct, masculine noun
Record 13, Abbreviations, French
Record 13, Synonyms, French
- guichet de service unique 2, record 13, French, guichet%20de%20service%20unique
masculine noun
- guichet d'entreprise 3, record 13, French, guichet%20d%27entreprise
masculine noun
- guichet commercial 4, record 13, French, guichet%20commercial
masculine noun
Record 13, Textual support, French
Record number: 13, Textual support number: 1 OBS
La plupart des bureaux de Revenu Canada offrent un service à guichet unique pour les entreprises, appelé «guichet d'affaires». Ce guichet constitue le premier point de contact des entreprises avec le Ministère. À cet endroit, elles peuvent, en fournissant le numéro d'entreprise, se prévaloir de la mise à jour simultanée de tous les comptes de l'entreprise et au même moment obtenir des renseignements sur l'état des remboursements, sur le solde des comptes, etc. 5, record 13, French, - guichet%20d%27affaires
Record 13, Spanish
Record 13, Textual support, Spanish
Record 14 - internal organization data 1995-10-16
Record 14, English
Record 14, Subject field(s)
- Titles of Monographs
Record 14, Main entry term, English
- Materiel Management Assignment Service-Point of Contact
1, record 14, English, Materiel%20Management%20Assignment%20Service%2DPoint%20of%20Contact
correct, Canada
Record 14, Abbreviations, English
Record 14, Synonyms, English
Record 14, Textual support, English
Record number: 14, Textual support number: 1 OBS
Published by the Communications and Coordination Directorate, Treasury Board of Canada. 1, record 14, English, - Materiel%20Management%20Assignment%20Service%2DPoint%20of%20Contact
Record 14, French
Record 14, Domaine(s)
- Titres de monographies
Record 14, Main entry term, French
- Service d'affectation - Gestion du matériel - Courtier
1, record 14, French, Service%20d%27affectation%20%2D%20Gestion%20du%20mat%C3%A9riel%20%2D%20Courtier
correct, Canada
Record 14, Abbreviations, French
Record 14, Synonyms, French
Record 14, Textual support, French
Record number: 14, Textual support number: 1 OBS
Brochure publiée par la Direction des communications et de la coordination, Conseil du Trésor du Canada. 1, record 14, French, - Service%20d%27affectation%20%2D%20Gestion%20du%20mat%C3%A9riel%20%2D%20Courtier
Record 14, Spanish
Record 14, Textual support, Spanish
Record 15 - internal organization data 1995-04-03
Record 15, English
Record 15, Subject field(s)
- Trade
Record 15, Main entry term, English
- account development representative 1, record 15, English, account%20development%20representative
Record 15, Abbreviations, English
Record 15, Synonyms, English
Record 15, Textual support, English
Record number: 15, Textual support number: 1 CONT
Account development representative refers to a person who is assigned to manage an account. This person's responsibilities include pro-active support, through scheduled visits to the customer's office; thorough analysis of customer's telecommunications needs; acts as a consultant/sounding board and advises a proper course of action; introduces new or enhanced product or service offerings if they are right for your business; as your single point of contact, ensures that you are satisfied and that your business is running smoothly with our services in place. 1, record 15, English, - account%20development%20representative
Record 15, French
Record 15, Domaine(s)
- Commerce
Record 15, Main entry term, French
- spécialiste de la gestion des comptes-clients
1, record 15, French, sp%C3%A9cialiste%20de%20la%20gestion%20des%20comptes%2Dclients
proposal, masculine and feminine noun
Record 15, Abbreviations, French
Record 15, Synonyms, French
Record 15, Textual support, French
Record 15, Spanish
Record 15, Textual support, Spanish
Record 16 - internal organization data 1990-10-17
Record 16, English
Record 16, Subject field(s)
- Organizations, Administrative Units and Committees
Record 16, Main entry term, English
- Point of Contact Service for Rotational Assignments 1, record 16, English, Point%20of%20Contact%20Service%20for%20Rotational%20Assignments
Record 16, Abbreviations, English
Record 16, Synonyms, English
Record 16, Textual support, English
Record 16, French
Record 16, Domaine(s)
- Organismes, unités administratives et comités
Record 16, Main entry term, French
- Service de courtage pour les affectations par roulement 1, record 16, French, Service%20de%20courtage%20pour%20les%20affectations%20par%20roulement
Record 16, Abbreviations, French
Record 16, Synonyms, French
Record 16, Textual support, French
Record number: 16, Textual support number: 1 OBS
Renseignements obtenus de la Division du perfectionnement professionnel, Bureau du Contrôleur général. 1, record 16, French, - Service%20de%20courtage%20pour%20les%20affectations%20par%20roulement
Record 16, Spanish
Record 16, Textual support, Spanish
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