TERMIUM Plus®
The Government of Canada’s terminology and linguistic data bank.
CLIENT SATISFACTION SURVEY [3 records]
Record 1 - internal organization data 2007-10-09
Record 1, English
Record 1, Subject field(s)
- Titles of Monographs
- Statistical Surveys
- Public Relations
Record 1, Main entry term, English
- National Client Satisfaction Survey
1, record 1, English, National%20Client%20Satisfaction%20Survey
correct, Canada
Record 1, Abbreviations, English
- NCSS 1, record 1, English, NCSS
correct, Canada
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 OBS
In May/June 2005, VAC [Veterans Affairs Canada] conducted its third National Client Satisfaction Survey. In order to ensure relativity of information, the survey design remained consistent with the 2001 and 2003 formats with a few notable exceptions, namely the inclusion of Retired and Still-serving RCMP Members as a separate entity, questions on the National Contact Centre Network, and the use of VAC's Health Care Identification Card. 1, record 1, English, - National%20Client%20Satisfaction%20Survey
Record 1, Key term(s)
- 2005 National Client Satisfaction Survey
- 2003 National Client Satisfaction Survey
- 2001 National Client Satisfaction Survey
- Client Satisfaction Survey
Record 1, French
Record 1, Domaine(s)
- Titres de monographies
- Sondages et enquêtes (Statistique)
- Relations publiques
Record 1, Main entry term, French
- Sondage national sur la satisfaction des clients
1, record 1, French, Sondage%20national%20sur%20la%20satisfaction%20des%20clients
correct, masculine noun, Canada
Record 1, Abbreviations, French
- SNSC 1, record 1, French, SNSC
correct, masculine noun, Canada
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 OBS
En mai et juin 2005, ACC [Anciens Combattants Canada] a réalisé son troisième Sondage national sur la satisfaction des clients. De façon à produire des informations comparables dans le temps, le design du sondage est demeuré constant par rapport à ceux de 2001 et de 2003, à l'exception de l'ajout des membres actifs et retraités de la GRC comme groupe de clients, l'ajout de questions sur le Réseau national des centres d'appel et de l'ajout de questions sur la carte d'identification de soins de santé d'ACC. 1, record 1, French, - Sondage%20national%20sur%20la%20satisfaction%20des%20clients
Record 1, Key term(s)
- Sondage national sur la satisfaction des clients de 2005
- Sondage national sur la satisfaction des clients de 2003
- Sondage national sur la satisfaction des clients de 2001
- Sondage national de 2005 sur la satisfaction des clients
- Sondage sur la satisfaction des clients
Record 1, Spanish
Record 1, Textual support, Spanish
Record 2 - internal organization data 2001-07-05
Record 2, English
Record 2, Subject field(s)
- Statistical Surveys
- Real Estate
Record 2, Main entry term, English
- client-satisfaction survey
1, record 2, English, client%2Dsatisfaction%20survey
correct
Record 2, Abbreviations, English
Record 2, Synonyms, English
- client satisfaction survey 2, record 2, English, client%20satisfaction%20survey
Record 2, Textual support, English
Record number: 2, Textual support number: 1 CONT
... more benchmarks could be produced including central service centre reports on the subject property such as: cleaning complaints or problems, ..., client satisfaction survey results, financial performance indicators, human resources performance indicators, tenancy indicators. 2, record 2, English, - client%2Dsatisfaction%20survey
Record 2, French
Record 2, Domaine(s)
- Sondages et enquêtes (Statistique)
- Immobilier
Record 2, Main entry term, French
- sondage sur la satisfaction de la clientèle
1, record 2, French, sondage%20sur%20la%20satisfaction%20de%20la%20client%C3%A8le
masculine noun
Record 2, Abbreviations, French
Record 2, Synonyms, French
Record 2, Textual support, French
Record number: 2, Textual support number: 1 CONT
On pourrait en outre produire d'autres points de repère, notamment des rapports sur les centres de services dans les immeubles, par exemple : plaintes ou problèmes de nettoyage, [...], résultats des sondages sur la satisfaction de la clientèle, indicateurs du rendement financier, indicateurs du rendement des ressources humaines et indicateurs sur l'occupation. 2, record 2, French, - sondage%20sur%20la%20satisfaction%20de%20la%20client%C3%A8le
Record 2, Spanish
Record 2, Textual support, Spanish
Record 3 - internal organization data 1997-11-03
Record 3, English
Record 3, Subject field(s)
- Forms Design
- Surveys (Public Relations)
Record 3, Main entry term, English
- client satisfaction survey 1, record 3, English, client%20satisfaction%20survey
Record 3, Abbreviations, English
Record 3, Synonyms, English
Record 3, Textual support, English
Record 3, French
Record 3, Domaine(s)
- Imprimés et formules
- Enquêtes et sondages (Relations publiques)
Record 3, Main entry term, French
- évaluation de la satisfaction du client
1, record 3, French, %C3%A9valuation%20de%20la%20satisfaction%20du%20client
feminine noun
Record 3, Abbreviations, French
Record 3, Synonyms, French
Record 3, Textual support, French
Record number: 3, Textual support number: 1 OBS
Questionnaire maison. 1, record 3, French, - %C3%A9valuation%20de%20la%20satisfaction%20du%20client
Record 3, Spanish
Record 3, Textual support, Spanish
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