TERMIUM Plus®
The Government of Canada’s terminology and linguistic data bank.
SERVICE IMPROVEMENT INITIATIVE [1 record]
Record 1 - internal organization data 2020-04-27
Record 1, English
Record 1, Subject field(s)
- Titles of Federal Government Programs (Canadian)
- Management Operations (General)
Record 1, Main entry term, English
- Service Improvement Initiative
1, record 1, English, Service%20Improvement%20Initiative
correct
Record 1, Abbreviations, English
- SII 2, record 1, English, SII
correct
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 OBS
In May 2000, the Treasury Board of Canada Secretariat (TBS) approved the Service Improvement Initiative (SII), under Government On-line (GOL) governance, committing departments and agencies to improving client satisfaction with their direct service delivery to Canadians. The SII is designed to achieve significant, measurable, and sustainable improvement in client satisfaction with services provided by federal departments and agencies. 3, record 1, English, - Service%20Improvement%20Initiative
Record 1, French
Record 1, Domaine(s)
- Titres de programmes fédéraux (Gouvernement canadien)
- Opérations de la gestion (Généralités)
Record 1, Main entry term, French
- Initiative d'amélioration des services
1, record 1, French, Initiative%20d%27am%C3%A9lioration%20des%20services
correct, feminine noun
Record 1, Abbreviations, French
- IAS 2, record 1, French, IAS
correct, feminine noun
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 OBS
En mai 2000, le Secrétariat du Conseil du Trésor du Canada (SCT) a approuvé l'Initiative d'amélioration des services (IAS), gérée par le Gouvernement en direct (GeD). En vertu de cette initiative, les ministères et les organismes fédéraux s'engagent à accroître le degré de satisfaction des clients en matière d'activités directes de prestation de services aux Canadiens. L'IAS est conçue en vue d'apporter des améliorations considérables, mesurables et durables sur le plan de la satisfaction des clients envers les services assurés par les ministères et les organismes fédéraux. 3, record 1, French, - Initiative%20d%27am%C3%A9lioration%20des%20services
Record 1, Spanish
Record 1, Textual support, Spanish
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