TERMIUM Plus®

The Government of Canada’s terminology and linguistic data bank.

VOICE SERVICES PLANNING SUPPORT [1 record]

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Alphabetical list of terms

Record 1 2017-01-11

English

Subject field(s)
  • Organizations, Administrative Units and Committees
  • Office Automation
  • Storage Media (Data Processing)
OBS

Voice Services Planning and Support (VSPS) is responsible for project planning and implementing of the Bank of Canada's voice communication networks. This includes voice communications carrier selection (AT&T, Bell, Sprint, etc.), and analysis and implementation of appropriate service offerings which currently include: - Centrex/PBX (local & remote) - Voice mail systems - ACD systems/applications (Helpdesk, Public Information) - Call processing applications - ...

OBS

Part of the Infrastructure Services (IS), a department at the Bank of Canada.

French

Domaine(s)
  • Organismes, unités administratives et comités
  • Bureautique
  • Supports d'information (Informatique)
OBS

Le service Communication vocale - planification et soutien est chargé de la planification et de la mise en œuvre des projets liés aux réseaux de communication vocale de la Banque du Canada, notamment de la sélection de la compagnie de téléphone (AT&T, Bell, Sprint, etc.). Il est aussi responsable de l'analyse et de la mise en place des services appropriés, qui sont actuellement les suivants : - Centrex/P.B.X. (locaux et à distance) - Systèmes de boîtes vocales - Système automatisé de répartition d'appels/applications connexes (service d'aide, Information publique) - Applications utilisées pour le traitement des appels - [...]

OBS

Ce service fait partie des Services techniques (ST), un département à la Banque du Canada.

Spanish

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