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ANSWERING SERVICE [13 records]
Record 1 - internal organization data 2023-11-30
Record 1, English
Record 1, Subject field(s)
- Telecommunications
- Telephone Services
- Emergency Management
Record 1, Main entry term, English
- secondary public safety answering point
1, record 1, English, secondary%20public%20safety%20answering%20point
correct
Record 1, Abbreviations, English
- S-PSAP 2, record 1, English, S%2DPSAP
correct
Record 1, Synonyms, English
- secondary PSAP 3, record 1, English, secondary%20PSAP
correct
- secondary public service answering point 4, record 1, English, secondary%20public%20service%20answering%20point
correct, less frequent
- secondary public safety access point 5, record 1, English, secondary%20public%20safety%20access%20point
correct, less frequent
Record 1, Textual support, English
Record number: 1, Textual support number: 1 DEF
[A public safety answering point] to which 9-1-1 emergency requests and associated data are transferred from a primary PSAP. 6, record 1, English, - secondary%20public%20safety%20answering%20point
Record 1, French
Record 1, Domaine(s)
- Télécommunications
- Services téléphoniques
- Gestion des urgences
Record 1, Main entry term, French
- centre d'appel de la sécurité publique secondaire
1, record 1, French, centre%20d%27appel%20de%20la%20s%C3%A9curit%C3%A9%20publique%20secondaire
correct, masculine noun
Record 1, Abbreviations, French
- CASP-S 2, record 1, French, CASP%2DS
correct, masculine noun
Record 1, Synonyms, French
- CASP secondaire 1, record 1, French, CASP%20secondaire
correct, masculine noun
Record 1, Textual support, French
Record number: 1, Textual support number: 1 DEF
[Centre d'appel de la sécurité publique] vers lequel les demandes des services d'urgence 9-1-1 et les données associées sont transférées depuis un CASP primaire. 3, record 1, French, - centre%20d%27appel%20de%20la%20s%C3%A9curit%C3%A9%20publique%20secondaire
Record 1, Spanish
Record 1, Textual support, Spanish
Record 2 - internal organization data 2023-11-30
Record 2, English
Record 2, Subject field(s)
- Telecommunications
- Telephone Services
- Emergency Management
Record 2, Main entry term, English
- public safety answering point
1, record 2, English, public%20safety%20answering%20point
correct, standardized
Record 2, Abbreviations, English
- PSAP 2, record 2, English, PSAP
correct, standardized
Record 2, Synonyms, English
- public service access point 3, record 2, English, public%20service%20access%20point
correct
- PSAP 3, record 2, English, PSAP
correct
- PSAP 3, record 2, English, PSAP
- public service answering point 4, record 2, English, public%20service%20answering%20point
correct
- PSAP 4, record 2, English, PSAP
correct
- PSAP 4, record 2, English, PSAP
- public safety access point 5, record 2, English, public%20safety%20access%20point
correct
- PSAP 5, record 2, English, PSAP
correct
- PSAP 5, record 2, English, PSAP
Record 2, Textual support, English
Record number: 2, Textual support number: 1 DEF
A location or a facility at which 911 calls are answered either by direct calling, rerouting or diversion. 6, record 2, English, - public%20safety%20answering%20point
Record number: 2, Textual support number: 1 OBS
public safety answering point; PSAP: term, abbreviation and definition standardized by the Canadian Capability-Based Planning Terminology Committee and the Translation Bureau. 7, record 2, English, - public%20safety%20answering%20point
Record 2, French
Record 2, Domaine(s)
- Télécommunications
- Services téléphoniques
- Gestion des urgences
Record 2, Main entry term, French
- centre d'appel de la sécurité publique
1, record 2, French, centre%20d%27appel%20de%20la%20s%C3%A9curit%C3%A9%20publique
correct, masculine noun
Record 2, Abbreviations, French
- CASP 1, record 2, French, CASP
correct, masculine noun
Record 2, Synonyms, French
- centre téléphonique de sécurité publique 2, record 2, French, centre%20t%C3%A9l%C3%A9phonique%20de%20s%C3%A9curit%C3%A9%20publique
correct, masculine noun
- CTSP 3, record 2, French, CTSP
correct, masculine noun
- CTSP 3, record 2, French, CTSP
- centre de prise d'appels pour la sécurité du public 4, record 2, French, centre%20de%20prise%20d%27appels%20pour%20la%20s%C3%A9curit%C3%A9%20du%20public
correct, masculine noun, New Brunswick, standardized
- CPASP 5, record 2, French, CPASP
correct, masculine noun, New Brunswick, standardized
- CPASP 5, record 2, French, CPASP
Record 2, Textual support, French
Record number: 2, Textual support number: 1 DEF
Emplacement ou installation où l'on répond aux appels 911 soit par appel direct, par réacheminement ou par déroutement. 5, record 2, French, - centre%20d%27appel%20de%20la%20s%C3%A9curit%C3%A9%20publique
Record number: 2, Textual support number: 1 OBS
centre de prise d'appels pour la sécurité du public; CPASP : terme, abréviation et définition normalisés par le Comité de terminologie de la planification axée sur les capacités au Canada et le Bureau de la traduction. 6, record 2, French, - centre%20d%27appel%20de%20la%20s%C3%A9curit%C3%A9%20publique
Record 2, Spanish
Record 2, Textual support, Spanish
Record 3 - internal organization data 2023-11-30
Record 3, English
Record 3, Subject field(s)
- Telecommunications
- Telephone Services
- Emergency Management
Record 3, Main entry term, English
- primary public safety answering point
1, record 3, English, primary%20public%20safety%20answering%20point
correct
Record 3, Abbreviations, English
- P-PSAP 2, record 3, English, P%2DPSAP
correct
- PPSAP 3, record 3, English, PPSAP
Record 3, Synonyms, English
- primary PSAP 4, record 3, English, primary%20PSAP
correct
- primary public service answering point 5, record 3, English, primary%20public%20service%20answering%20point
correct, less frequent
- PPSAP 5, record 3, English, PPSAP
correct
- PPSAP 5, record 3, English, PPSAP
- primary public safety access point 6, record 3, English, primary%20public%20safety%20access%20point
correct, less frequent
Record 3, Textual support, English
Record number: 3, Textual support number: 1 DEF
[A public safety answering point] to which 9-1-1 emergency requests and associated data are routed as the first point of contact with a 9-1-1 telecommunicator. 7, record 3, English, - primary%20public%20safety%20answering%20point
Record 3, French
Record 3, Domaine(s)
- Télécommunications
- Services téléphoniques
- Gestion des urgences
Record 3, Main entry term, French
- centre d'appel de la sécurité publique primaire
1, record 3, French, centre%20d%27appel%20de%20la%20s%C3%A9curit%C3%A9%20publique%20primaire
correct, masculine noun
Record 3, Abbreviations, French
- CASP-P 2, record 3, French, CASP%2DP
correct, masculine noun
Record 3, Synonyms, French
- CASP primaire 1, record 3, French, CASP%20primaire
correct, masculine noun
Record 3, Textual support, French
Record number: 3, Textual support number: 1 DEF
[Centre d'appel de la sécurité publique] auquel les appels 9-1-1 et les données associées sont acheminés directement comme premier point de contact avec un téléphoniste 9-1-1. 3, record 3, French, - centre%20d%27appel%20de%20la%20s%C3%A9curit%C3%A9%20publique%20primaire
Record 3, Spanish
Record 3, Textual support, Spanish
Record 4 - external organization data 2022-08-05
Record 4, English
Record 4, Subject field(s)
- Compartment - National Occupational Classification (NOC)
Record 4, Main entry term, English
- answering service operator
1, record 4, English, answering%20service%20operator
correct
Record 4, Abbreviations, English
Record 4, Synonyms, English
- telephone answering service operator 1, record 4, English, telephone%20answering%20service%20%20operator
correct
Record 4, French
Record 4, Domaine(s)
- Tiroir – Classification nationale des professions (CNP)
Record 4, Main entry term, French
- téléphoniste au service des abonnés absents
1, record 4, French, t%C3%A9l%C3%A9phoniste%20au%20service%20des%20abonn%C3%A9s%20absents
correct, masculine and feminine noun
Record 4, Abbreviations, French
Record 4, Synonyms, French
Record 4, Textual support, French
Record 4, Spanish
Record 4, Textual support, Spanish
Record 5 - internal organization data 2012-01-26
Record 5, English
Record 5, Subject field(s)
- Telephony and Microwave Technology
Record 5, Main entry term, English
- twenty-four-hour answering service 1, record 5, English, twenty%2Dfour%2Dhour%20answering%20service
Record 5, Abbreviations, English
Record 5, Synonyms, English
Record 5, Textual support, English
Record 5, French
Record 5, Domaine(s)
- Téléphonie et techniques hyperfréquences
Record 5, Main entry term, French
- service de réponse automatique 24 heures
1, record 5, French, service%20de%20r%C3%A9ponse%20automatique%2024%20heures
masculine noun
Record 5, Abbreviations, French
Record 5, Synonyms, French
Record 5, Textual support, French
Record number: 5, Textual support number: 1 DEF
D'après answering service : service de réponse automatique (Glossaire anglais-français de Bell Canada) et de service 24 heures. (Pages jaunes, p. 84). 1, record 5, French, - service%20de%20r%C3%A9ponse%20automatique%2024%20heures
Record 5, Key term(s)
- service de réponse automatique vingt-quatre heures
Record 5, Spanish
Record 5, Textual support, Spanish
Record 6 - internal organization data 2006-04-12
Record 6, English
Record 6, Subject field(s)
- Telephone Services
Record 6, Main entry term, English
- automated answering service
1, record 6, English, automated%20answering%20service
correct
Record 6, Abbreviations, English
Record 6, Synonyms, English
Record 6, Textual support, English
Record number: 6, Textual support number: 1 CONT
Voice Mail Systems/Answering Machines take messages from callers when you are not able to answer your phone. Your telephone company may offer an automated answering service for a monthly fee or you can purchase an answering machine to plug into your phone. 2, record 6, English, - automated%20answering%20service
Record 6, French
Record 6, Domaine(s)
- Services téléphoniques
Record 6, Main entry term, French
- service de réponse automatisé
1, record 6, French, service%20de%20r%C3%A9ponse%20automatis%C3%A9
correct, masculine noun
Record 6, Abbreviations, French
Record 6, Synonyms, French
Record 6, Textual support, French
Record number: 6, Textual support number: 1 CONT
Les systèmes de messagerie vocale et les répondeurs prennent les messages des appelants lorsque vous ne pouvez répondre au téléphone. Votre compagnie de téléphone peut vous offrir un service de réponse automatisée moyennant des frais mensuels. 2, record 6, French, - service%20de%20r%C3%A9ponse%20automatis%C3%A9
Record 6, Spanish
Record 6, Textual support, Spanish
Record 7 - internal organization data 1998-12-03
Record 7, English
Record 7, Subject field(s)
- Corporate Security
- Telephone Services
- Security Devices
Record 7, Main entry term, English
- answering service
1, record 7, English, answering%20service
correct
Record 7, Abbreviations, English
Record 7, Synonyms, English
Record 7, French
Record 7, Domaine(s)
- Sécurité générale de l'entreprise
- Services téléphoniques
- Dispositifs de sécurité
Record 7, Main entry term, French
- service de réponse téléphonique
1, record 7, French, service%20de%20r%C3%A9ponse%20t%C3%A9l%C3%A9phonique
correct, masculine noun
Record 7, Abbreviations, French
Record 7, Synonyms, French
- permanence téléphonique 2, record 7, French, permanence%20t%C3%A9l%C3%A9phonique
correct, feminine noun
Record 7, Textual support, French
Record 7, Spanish
Record 7, Textual support, Spanish
Record 8 - internal organization data 1991-10-21
Record 8, English
Record 8, Subject field(s)
- Organizations, Administrative Units and Committees
Record 8, Main entry term, English
- Alert Answering Service Ltd.
1, record 8, English, Alert%20Answering%20Service%20Ltd%2E
correct, Quebec
Record 8, Abbreviations, English
Record 8, Synonyms, English
Record 8, Textual support, English
Record 8, Key term(s)
- Alert Answering Service
Record 8, French
Record 8, Domaine(s)
- Organismes, unités administratives et comités
Record 8, Main entry term, French
- Service de réponse téléphonique Alerte Ltée
1, record 8, French, Service%20de%20r%C3%A9ponse%20t%C3%A9l%C3%A9phonique%20Alerte%20Lt%C3%A9e
correct, Quebec
Record 8, Abbreviations, French
Record 8, Synonyms, French
Record 8, Textual support, French
Record number: 8, Textual support number: 1 OBS
Renseignement obtenu de l'organisme. 1, record 8, French, - Service%20de%20r%C3%A9ponse%20t%C3%A9l%C3%A9phonique%20Alerte%20Lt%C3%A9e
Record 8, Key term(s)
- Service de réponse téléphonique Alerte
Record 8, Spanish
Record 8, Textual support, Spanish
Record 9 - internal organization data 1985-05-24
Record 9, English
Record 9, Subject field(s)
- Telephony and Microwave Technology
Record 9, Main entry term, English
- telephone answering service 1, record 9, English, telephone%20answering%20service
Record 9, Abbreviations, English
Record 9, Synonyms, English
Record 9, French
Record 9, Domaine(s)
- Téléphonie et techniques hyperfréquences
Record 9, Main entry term, French
- téléenregistreuse 1, record 9, French, t%C3%A9l%C3%A9enregistreuse
Record 9, Abbreviations, French
Record 9, Synonyms, French
Record 9, Textual support, French
Record 9, Spanish
Record 9, Textual support, Spanish
Record 10 - internal organization data 1984-10-11
Record 10, English
Record 10, Subject field(s)
- Telecommunications
Record 10, Main entry term, English
- alternate secretarial answering service 1, record 10, English, alternate%20secretarial%20answering%20service
Record 10, Abbreviations, English
Record 10, Synonyms, English
Record 10, French
Record 10, Domaine(s)
- Télécommunications
Record 10, Main entry term, French
- service d'abonné absent pour le bureau 1, record 10, French, service%20d%27abonn%C3%A9%20absent%20pour%20le%20bureau
Record 10, Abbreviations, French
Record 10, Synonyms, French
Record 10, Textual support, French
Record 10, Spanish
Record 10, Textual support, Spanish
Record 11 - internal organization data 1979-12-06
Record 11, English
Record 11, Subject field(s)
- Telephone Services
Record 11, Main entry term, English
- telephone answering service
1, record 11, English, telephone%20answering%20service
correct
Record 11, Abbreviations, English
Record 11, Synonyms, English
Record 11, Textual support, English
Record number: 11, Textual support number: 1 DEF
Service provided at a centralized bureau which answers telephone calls for clients when they are not in their offices to receive the calls. Messages are recorded, information provided, and appointments made. 1, record 11, English, - telephone%20answering%20service
Record 11, French
Record 11, Domaine(s)
- Services téléphoniques
Record 11, Main entry term, French
- service des abonnés absents 1, record 11, French, service%20des%20abonn%C3%A9s%20absents
Record 11, Abbreviations, French
Record 11, Synonyms, French
- service de réponse téléphonique 2, record 11, French, service%20de%20r%C3%A9ponse%20t%C3%A9l%C3%A9phonique
Record 11, Textual support, French
Record 11, Spanish
Record 11, Textual support, Spanish
Record 12 - internal organization data 1979-10-29
Record 12, English
Record 12, Subject field(s)
- Telecommunications Switching
Record 12, Main entry term, English
- Telephone Answering Service 1, record 12, English, Telephone%20Answering%20Service
Record 12, Abbreviations, English
Record 12, Synonyms, English
Record 12, Textual support, English
Record 12, French
Record 12, Domaine(s)
- Commutation (Télécommunications)
Record 12, Main entry term, French
- secrétariat téléphonique 1, record 12, French, secr%C3%A9tariat%20t%C3%A9l%C3%A9phonique
Record 12, Abbreviations, French
Record 12, Synonyms, French
- service de secrétaire téléphonique 2, record 12, French, service%20de%20secr%C3%A9taire%20t%C3%A9l%C3%A9phonique
- service de relève téléphonique 3, record 12, French, service%20de%20rel%C3%A8ve%20t%C3%A9l%C3%A9phonique
- service d'enregistrement des appels téléphoniques 4, record 12, French, service%20d%27enregistrement%20des%20appels%20t%C3%A9l%C3%A9phoniques
- service de permanence téléphonique 5, record 12, French, service%20de%20permanence%20t%C3%A9l%C3%A9phonique
- permanence téléphonique 1, record 12, French, permanence%20t%C3%A9l%C3%A9phonique
Record 12, Textual support, French
Record number: 12, Textual support number: 1 OBS
Service de réponse au téléphone pendant l'absence de l'abonné ou à sa place; Nota: secrétariat téléphonique nous semble la meilleure traduction. 1, record 12, French, - secr%C3%A9tariat%20t%C3%A9l%C3%A9phonique
Record number: 12, Textual support number: 2 OBS
Service de secrétaire téléphonique: Règlements sur les prêts aux petites entreprises, min. du commerce (BT-93). 2, record 12, French, - secr%C3%A9tariat%20t%C3%A9l%C3%A9phonique
Record number: 12, Textual support number: 3 OBS
Service de relève téléphonique: Gazette de Québec 30-1-60, p. 566. 3, record 12, French, - secr%C3%A9tariat%20t%C3%A9l%C3%A9phonique
Record number: 12, Textual support number: 4 OBS
Service de permanence téléphonique: Voc. du téléphone, O.L.F. 5, record 12, French, - secr%C3%A9tariat%20t%C3%A9l%C3%A9phonique
Record 12, Spanish
Record 12, Textual support, Spanish
Record 13 - internal organization data 1975-03-11
Record 13, English
Record 13, Subject field(s)
- Telephone Services
Record 13, Main entry term, English
- automatic answering service 1, record 13, English, automatic%20answering%20service
Record 13, Abbreviations, English
Record 13, Synonyms, English
Record 13, French
Record 13, Domaine(s)
- Services téléphoniques
Record 13, Main entry term, French
- service de réponse automatique 1, record 13, French, service%20de%20r%C3%A9ponse%20automatique
Record 13, Abbreviations, French
Record 13, Synonyms, French
Record 13, Textual support, French
Record 13, Spanish
Record 13, Textual support, Spanish
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