TERMIUM Plus®
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Consult the Government of Canada’s terminology data bank.
C236 [1 record]
Record 1 - internal organization data 2015-03-19
Record 1, English
Record 1, Subject field(s)
- Titles of Courses
- Training of Personnel
Universal entry(ies) Record 1
Record 1, Main entry term, English
- Active Offer and Delivery of Service Tool in French as a Second Language
1, record 1, English, Active%20Offer%20and%20Delivery%20of%20Service%20Tool%20in%20French%20as%20a%20Second%20Language
correct
Record 1, Abbreviations, English
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 OBS
This self-paced language product is designed to support learning French as a second language (FSL). This online tool allows participants to read, hear and practise the common phrases used to address French-speaking clients, as well as to further their knowledge of the Official Languages Act by completing quiz-based questions. Participants will improve their ability to assist customer service personnel in responding to clients in their official language of choice. 1, record 1, English, - Active%20Offer%20and%20Delivery%20of%20Service%20Tool%20in%20French%20as%20a%20Second%20Language
Record number: 1, Textual support number: 2 OBS
C236: a Canada School of Public Service course code. 2, record 1, English, - Active%20Offer%20and%20Delivery%20of%20Service%20Tool%20in%20French%20as%20a%20Second%20Language
Record 1, French
Record 1, Domaine(s)
- Titres de cours
- Perfectionnement et formation du personnel
Entrée(s) universelle(s) Record 1
Record 1, Main entry term, French
- Outil d’offre active et de prestation de services en français langue seconde
1, record 1, French, Outil%20d%26rsquo%3Boffre%20active%20et%20de%20prestation%20de%20services%20en%20fran%C3%A7ais%20langue%20seconde
correct, masculine noun
Record 1, Abbreviations, French
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 OBS
Ce produit langagier, à rythme libre, a été conçu pour aider à l'apprentissage du français langue seconde (FLS). Ce cours en ligne permet aux participants de lire, d'entendre et de pratiquer des expressions généralement utilisées en français lorsque l'on adresse à des francophones, ainsi que d'améliorer leur connaissance de la Loi sur les langues officielles en répondant à des questions sous forme de quiz. Les participants amélioreront leur capacité à aider le personnel du service à la clientèle à répondre aux clients dans la langue officielle de leur choix. 1, record 1, French, - Outil%20d%26rsquo%3Boffre%20active%20et%20de%20prestation%20de%20services%20en%20fran%C3%A7ais%20langue%20seconde
Record number: 1, Textual support number: 2 OBS
C236 : code de cours de l'École de la fonction publique du Canada. 2, record 1, French, - Outil%20d%26rsquo%3Boffre%20active%20et%20de%20prestation%20de%20services%20en%20fran%C3%A7ais%20langue%20seconde
Record 1, Spanish
Record 1, Textual support, Spanish
Copyright notice for the TERMIUM Plus® data bank
© Public Services and Procurement Canada, 2026
TERMIUM Plus®, the Government of Canada's terminology and linguistic data bank
A product of the Translation Bureau
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