TERMIUM Plus®

The Government of Canada’s terminology and linguistic data bank.

CITIZEN-CENTERED SERVICE NETWORK [1 record]

Record 1 2002-11-28

English

Subject field(s)
  • Titles of Federal Government Programs (Canadian)
  • Customer Relations
  • Federal Administration
OBS

The Common Measurement Tool (CMT) was developed by the Canadian Center for Management Development's Citizen-Centered Service Network to improve the measurement of client satisfaction.

French

Domaine(s)
  • Titres de programmes fédéraux (Gouvernement canadien)
  • Relations avec la clientèle
  • Administration fédérale
OBS

L'Outil de mesures communes a été mis au point par le Réseau du service axé sur les citoyens du Centre canadien de gestion pour mieux mesurer la satisfaction des clients.

Spanish

Save record 1

Copyright notice for the TERMIUM Plus® data bank

© Public Services and Procurement Canada, 2025
TERMIUM Plus®, the Government of Canada's terminology and linguistic data bank
A product of the Translation Bureau

Features

Language Portal of Canada

Access a collection of Canadian resources on all aspects of English and French, including quizzes.

Writing tools

The Language Portal’s writing tools have a new look! Easy to consult, they give you access to a wealth of information that will help you write better in English and French.

Glossaries and vocabularies

Access Translation Bureau glossaries and vocabularies.

Date Modified: