TERMIUM Plus®

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DEEMED REFUSAL RATE [1 record]

Record 1 2014-04-25

English

Subject field(s)
  • Communication and Information Management
  • Federal Administration
CONT

This year marked the introduction of a new methodology for the report cards process. In the mid-1990s, when we introduced the report cards as a way to measure institutional performance, we tended to focus on one performance indicator: an institution's rate of deemed refusals (requests not responded to within 30 days of receipt or within the extended timelines provided for in the [Access to Information] Act).

OBS

deemed-refusal rate: term used by the Office of the Information Commissioner of Canada.

Key term(s)
  • deemed refusal rate

French

Domaine(s)
  • Gestion des communications et de l'information
  • Administration fédérale
CONT

Lorsque nous avons lancé les fiches [de rendement] au milieu des années 1990 pour mesurer le rendement des institutions, nous avions tendance à nous concentrer sur un seul indicateur de rendement : le taux de présomption de refus d'une institution (à savoir, les demandes auxquelles on n'a pas répondu en 30 jours ou à l'intérieur d'un délai prolongé en vertu de la Loi [sur l'accès à l'information]).

OBS

taux de présomption de refus : terme en usage au Commissariat à l'information du Canada.

Spanish

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