TERMIUM Plus®
The Government of Canada’s terminology and linguistic data bank.
ESCUCHA ACTIVA [2 records]
Record 1 - internal organization data 2022-06-21
Record 1, English
Record 1, Subject field(s)
- Social Services and Social Work
- Clinical Psychology
Record 1, Main entry term, English
- crisis line
1, record 1, English, crisis%20line
correct
Record 1, Abbreviations, English
Record 1, Synonyms, English
- distress line 2, record 1, English, distress%20line
correct
- crisis telephone line 3, record 1, English, crisis%20telephone%20line
correct
- crisis phone line 3, record 1, English, crisis%20phone%20line
correct
- distress telephone line 4, record 1, English, distress%20telephone%20line
correct
- distress phone line 5, record 1, English, distress%20phone%20line
correct
- emergency hotline 6, record 1, English, emergency%20hotline
correct
- crisis hotline 7, record 1, English, crisis%20hotline
correct
Record 1, Textual support, English
Record number: 1, Textual support number: 1 CONT
If you want to help someone in crisis, try ... connecting them with a crisis line[, a] counsellor[, a] trusted person (neighbour, friend, family member or Elder). 8, record 1, English, - crisis%20line
Record 1, French
Record 1, Domaine(s)
- Services sociaux et travail social
- Psychologie clinique
Record 1, Main entry term, French
- ligne d'écoute téléphonique
1, record 1, French, ligne%20d%27%C3%A9coute%20t%C3%A9l%C3%A9phonique
correct, feminine noun
Record 1, Abbreviations, French
Record 1, Synonyms, French
- ligne d'écoute 2, record 1, French, ligne%20d%27%C3%A9coute
correct, feminine noun
- ligne d'aide 3, record 1, French, ligne%20d%27aide
correct, feminine noun
- ligne de crise 4, record 1, French, ligne%20de%20crise
correct, feminine noun
Record 1, Textual support, French
Record number: 1, Textual support number: 1 CONT
Si vous voulez aider une personne en situation de crise, essayez [...] de la diriger vers un conseiller[,] une ligne d'écoute téléphonique[,] une personne de confiance (voisin, un ami, membre de la famille ou aîné). 5, record 1, French, - ligne%20d%27%C3%A9coute%20t%C3%A9l%C3%A9phonique
Record number: 1, Textual support number: 2 CONT
La ligne d'aide s'adresse aux personnes vivant de la solitude, une période difficile ou de la détresse psychologique et qui désirent en parler pour être aidées. 3, record 1, French, - ligne%20d%27%C3%A9coute%20t%C3%A9l%C3%A9phonique
Record 1, Spanish
Record 1, Campo(s) temático(s)
- Servicios sociales y trabajo social
- Psicología clínica
Record 1, Main entry term, Spanish
- línea telefónica de ayuda
1, record 1, Spanish, l%C3%ADnea%20telef%C3%B3nica%20de%20ayuda
correct, feminine noun
Record 1, Abbreviations, Spanish
Record 1, Synonyms, Spanish
- línea telefónica de emergencia 2, record 1, Spanish, l%C3%ADnea%20telef%C3%B3nica%20de%20emergencia
correct, feminine noun
Record 1, Textual support, Spanish
Record number: 1, Textual support number: 1 CONT
Línea de atención a la conducta suicida. [...] Se trata de una línea telefónica de ayuda a las personas con pensamientos, ideaciones o riesgo de conducta suicida, y a sus familiares y allegados, básicamente a través de la contención emocional por medio de la escucha activa [...] 3, record 1, Spanish, - l%C3%ADnea%20telef%C3%B3nica%20de%20ayuda
Record number: 1, Textual support number: 2 CONT
En relación con la salud mental infantil en Chile, encontramos algunas cifras alarmantes. […] Es así como […] nos encontramos con distintas formas de apoyo a la comunidad, siendo una de ellas los servicios telefónicos de ayuda. Las líneas telefónicas de emergencia son […] un método emergente de intervención en crisis. 2, record 1, Spanish, - l%C3%ADnea%20telef%C3%B3nica%20de%20ayuda
Record 2 - internal organization data 2020-01-24
Record 2, English
Record 2, Subject field(s)
- Occupation Names (General)
- Alternative Dispute Resolution
- Working Practices and Conditions
Record 2, Main entry term, English
- ombudsman
1, record 2, English, ombudsman
correct, see observation, generic
Record 2, Abbreviations, English
Record 2, Synonyms, English
- ombudswoman 2, record 2, English, ombudswoman
correct, see observation, generic
- ombudsperson 3, record 2, English, ombudsperson
correct, see observation, generic
- ombud 2, record 2, English, ombud
correct, see observation, generic
Record 2, Textual support, English
Record number: 2, Textual support number: 1 OBS
… an ombudsman's duties may include the following: defending the rights of citizens by investigating complaints in the public and private sectors; listening to and supporting employees dealing with equity or mental health issues; assisting victims of crime; providing information, advice and mechanisms for resolving grievances and disputes fairly and effectively. 2, record 2, English, - ombudsman
Record number: 2, Textual support number: 2 OBS
In French, the terms "protecteur des employés" and "protectrice des employés" refer to a person whose duty is to defend the rights of employees. 4, record 2, English, - ombudsman
Record number: 2, Textual support number: 3 OBS
ombudsman: The recommended plural form in English is "ombudsmen." 2, record 2, English, - ombudsman
Record number: 2, Textual support number: 4 OBS
ombudswoman: designation used only when referring to women. 4, record 2, English, - ombudsman
Record number: 2, Textual support number: 5 OBS
ombudsperson; ombud: designations sometimes used as gender-neutral and inclusive terms. 4, record 2, English, - ombudsman
Record 2, French
Record 2, Domaine(s)
- Désignations des emplois (Généralités)
- Modes substitutifs de résolution des différends
- Régimes et conditions de travail
Record 2, Main entry term, French
- protecteur des employés
1, record 2, French, protecteur%20des%20employ%C3%A9s
correct, masculine noun, specific
Record 2, Abbreviations, French
Record 2, Synonyms, French
- protectrice des employés 2, record 2, French, protectrice%20des%20employ%C3%A9s
correct, feminine noun, specific
Record 2, Textual support, French
Record number: 2, Textual support number: 1 OBS
Le protecteur des employés défend les droits des employés et peut notamment avoir comme responsabilité d'écouter et d'appuyer les employés qui ont des difficultés liées à l'équité ou à la santé mentale. 3, record 2, French, - protecteur%20des%20employ%C3%A9s
Record number: 2, Textual support number: 2 OBS
En anglais, les termes «ombudsman», «ombudswoman», «ombudsperson» et «ombud» désignent une personne qui peut assumer différentes responsabilités (par exemple, défendre les droits des citoyens, écouter et appuyer les employés, fournir des conseils et des mécanismes pour régler les différends). 3, record 2, French, - protecteur%20des%20employ%C3%A9s
Record 2, Spanish
Record 2, Campo(s) temático(s)
- Nombramiento de cargos (Generalidades)
- Medios alternativos de resolución de conflictos
- Prácticas y condiciones de trabajo
Record 2, Main entry term, Spanish
- defensor del empleado
1, record 2, Spanish, defensor%20del%20empleado
correct, masculine noun
Record 2, Abbreviations, Spanish
Record 2, Synonyms, Spanish
- defensora del empleado 2, record 2, Spanish, defensora%20del%20empleado
correct, feminine noun
Record 2, Textual support, Spanish
Record number: 2, Textual support number: 1 CONT
El defensor del empleado escucha de forma activa las demandas de los trabajadores, analiza cada situación de forma objetiva y elabora posibles vías de actuación ante un punto [que] resolver. 1, record 2, Spanish, - defensor%20del%20empleado
Copyright notice for the TERMIUM Plus® data bank
© Public Services and Procurement Canada, 2025
TERMIUM Plus®, the Government of Canada's terminology and linguistic data bank
A product of the Translation Bureau
Features
Language Portal of Canada

Access a collection of Canadian resources on all aspects of English and French, including quizzes.
Writing tools

The Language Portal’s writing tools have a new look! Easy to consult, they give you access to a wealth of information that will help you write better in English and French.
Glossaries and vocabularies

Access Translation Bureau glossaries and vocabularies.
- Date Modified: