TERMIUM Plus®
The Government of Canada’s terminology and linguistic data bank.
T177 [1 record]
Record 1 - internal organization data 2015-02-25
Record 1, English
Record 1, Subject field(s)
- Titles of Courses
- Training of Personnel
Universal entry(ies) Record 1
Record 1, Main entry term, English
- Service Standards Lifecycle Management
1, record 1, English, Service%20Standards%20Lifecycle%20Management
correct
Record 1, Abbreviations, English
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 OBS
This course presents a systematic lifecycle approach to developing service standards, monitoring service performance and improving service results. Participants will learn how to establish, implement and manage service standards in a client service context that is consistent with federal government policies and guidelines. 1, record 1, English, - Service%20Standards%20Lifecycle%20Management
Record number: 1, Textual support number: 2 OBS
T177: a Canada School of Public Service course code. 2, record 1, English, - Service%20Standards%20Lifecycle%20Management
Record 1, French
Record 1, Domaine(s)
- Titres de cours
- Perfectionnement et formation du personnel
Entrée(s) universelle(s) Record 1
Record 1, Main entry term, French
- La gestion du cycle de vie des normes de service
1, record 1, French, La%20gestion%20du%20cycle%20de%20vie%20des%20normes%20de%20service
correct, feminine noun
Record 1, Abbreviations, French
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 OBS
Ce cours présente une approche systématique du cycle de vie de l'élaboration des normes de service, de l'évaluation de leur rendement et de l'amélioration continue des résultats. Les participants apprendront comment établir, mettre en œuvre et gérer les normes de service dans un contexte de service à la clientèle qui est conforme aux politiques et aux lignes directrices du gouvernement fédéral. 1, record 1, French, - La%20gestion%20du%20cycle%20de%20vie%20des%20normes%20de%20service
Record number: 1, Textual support number: 2 OBS
T177 : code de cours de l'École de la fonction publique du Canada. 2, record 1, French, - La%20gestion%20du%20cycle%20de%20vie%20des%20normes%20de%20service
Record 1, Spanish
Record 1, Textual support, Spanish
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