TERMIUM Plus®
The Government of Canada’s terminology and linguistic data bank.
T198 [1 record]
Record 1 - internal organization data 2015-02-25
Record 1, English
Record 1, Subject field(s)
- Titles of Courses
- Training of Personnel
Universal entry(ies) Record 1
Record 1, Main entry term, English
- Service Excellence for Colleagues
1, record 1, English, Service%20Excellence%20for%20Colleagues
correct
Record 1, Abbreviations, English
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 OBS
This course enables public servants who offer internal services to improve their service delivery skills and knowledge in order to more effectively meet the needs of their internal clients and colleagues. Participants will learn how to improve internal service delivery by examining service expectations, elements of quality service experiences and ways to more effectively identify and address client needs. 1, record 1, English, - Service%20Excellence%20for%20Colleagues
Record number: 1, Textual support number: 2 OBS
T198: a Canada School of Public Service course code. 2, record 1, English, - Service%20Excellence%20for%20Colleagues
Record 1, French
Record 1, Domaine(s)
- Titres de cours
- Perfectionnement et formation du personnel
Entrée(s) universelle(s) Record 1
Record 1, Main entry term, French
- Excellence du service aux collègues
1, record 1, French, Excellence%20du%20service%20aux%20coll%C3%A8gues
correct, feminine noun
Record 1, Abbreviations, French
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 OBS
Ce cours vise à permettre aux employés de la fonction publique qui offrent des services internes à accroître leurs compétences et connaissances en matière de prestation de services afin de transiger avec leurs clients et leurs collègues de façon efficace. Les participants apprendront comment améliorer les services fournis à l'interne en examinant les attentes en matière de service, les éléments que comporte une expérience de service de qualité et des façons efficaces d'identifier et de répondre aux besoins des clients. 1, record 1, French, - Excellence%20du%20service%20aux%20coll%C3%A8gues
Record number: 1, Textual support number: 2 OBS
T198 : code de cours de l'École de la fonction publique du Canada. 2, record 1, French, - Excellence%20du%20service%20aux%20coll%C3%A8gues
Record 1, Spanish
Record 1, Textual support, Spanish
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