TERMIUM Plus®

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ASISTENTE LINEA AUTOMATIZADO [1 record]

Filter results by subject field Alphabetical list of terms

Filter results by subject field

Alphabetical list of terms

Record 1 2025-03-31

English

Subject field(s)
  • Computer Programs and Programming
  • Artificial Intelligence
  • Internet and Telematics
  • Collaboration with WIPO
CONT

... an automated online assistant [is] used to provide customer service or other assistance electronically without the presence of a human agent ...

OBS

automated online assistant: Not to be confused with the concept represented by the term "agent." Assistants are agents, but not all agents act as assistants.

OBS

automated online assistant: designation validated by Canadian subject-field experts from Concordia University, Dalhousie University, Laval University and Microsoft Canada.

French

Domaine(s)
  • Programmes et programmation (Informatique)
  • Intelligence artificielle
  • Internet et télématique
  • Collaboration avec l'OMPI
OBS

assistant en ligne automatisé : Ne pas confondre avec la notion représentée par le terme «agent». Les assistants sont des agents, mais ce ne sont pas tous les agents qui agissent comme des assistants.

OBS

assistant en ligne automatisé : désignation validée par des spécialistes canadiens de l'Université Concordia, de l'Université Dalhousie, de l'Université Laval et de Microsoft Canada.

Spanish

Campo(s) temático(s)
  • Programas y programación (Informática)
  • Inteligencia artificial
  • Internet y telemática
  • Colaboración con la OMPI
CONT

Algunos ejemplos de servicio al cliente por medios artificiales son asistentes en línea automatizados que se pueden ver como avatares en los sitios web.

OBS

asistente en línea automatizado; asistente automatizado en línea: No confundir con el concepto representado por el término "agente". Los asistentes son agentes, pero no todos los agentes actúan como asistentes.

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