TERMIUM Plus®
The Government of Canada’s terminology and linguistic data bank.
DETERMINATION GROUPE BESOINS SERVICES [1 record]
Record 1 - internal organization data 2008-10-24
Record 1, English
Record 1, Subject field(s)
- Federal Government Bodies and Committees (Canadian)
- Management Operations (General)
Record 1, Main entry term, English
- Service Transformation Committee
1, record 1, English, Service%20Transformation%20Committee
correct
Record 1, Abbreviations, English
- STC 1, record 1, English, STC
correct
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 OBS
The Service Transformation Committee (STC)is a group of senior program managers from across government who are leading key service transformation and integration initiatives. The committee engages the community of business managers in developing strategies that promote the rethinking of services rather than their automation, and the move from program silos to integrated services that better respond to client needs. STC also articulates a multi-channel services delivery vision for the Government of Canada and a migration strategy, including evolution of the Service Canada Network; identifies and promotes opportunities for transforming of integrating services from a client-centric perspective; and identifies opportunities for the development or use of common business processes. 1, record 1, English, - Service%20Transformation%20Committee
Record 1, French
Record 1, Domaine(s)
- Organismes et comités fédéraux (Gouvernement canadien)
- Opérations de la gestion (Généralités)
Record 1, Main entry term, French
- Comité sur la transformation des services
1, record 1, French, Comit%C3%A9%20sur%20la%20transformation%20des%20services
correct, masculine noun
Record 1, Abbreviations, French
- CTS 1, record 1, French, CTS
correct, masculine noun
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 OBS
Le Comité sur la transformation des services(CTS) est un groupe de gestionnaires principaux de programmes provenant de l'ensemble de l'administration fédérale et dirigeant des initiatives clés de transformation et d’intégration des services. Le Comité amène les gestionnaires des opérations à élaborer des stratégies favorisant une revue des services plutôt que leur automatisation, ainsi que la transition du cloisonnement des programmes à l'intégration des services afin de répondre plus efficacement aux besoins des clients. Il formule également une vision de la prestation des services interréseaux pour le gouvernement du Canada ainsi qu'une stratégie d’adaptation, ce qui comprend l'évolution du réseau de Service Canada, la détermination et la promotion des possibilités de transformation et d’intégration des services d’un point de vue axé sur le client et la définition de possibilités d’élaborer ou d’utiliser des processus opérationnels communs. 1, record 1, French, - Comit%C3%A9%20sur%20la%20transformation%20des%20services
Record 1, Spanish
Record 1, Textual support, Spanish
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