TERMIUM Plus®
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D213 [1 record]
Record 1 - internal organization data 2015-02-25
Record 1, English
Record 1, Subject field(s)
- Titles of Courses
- Training of Personnel
Universal entry(ies) Record 1
Record 1, Main entry term, English
- Mastering Challenging Conversations
1, record 1, English, Mastering%20Challenging%20Conversations
correct
Record 1, Abbreviations, English
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 OBS
This course shows participants how to conduct challenging conversations while maintaining positive relationships with their employees, stakeholders, clients, management team and superiors, in various contexts. Participants will review best practices and the human triggers and conditions that lead to effective and ineffective communication. 1, record 1, English, - Mastering%20Challenging%20Conversations
Record number: 1, Textual support number: 2 OBS
D213: a Canada School of Public Service course code. 2, record 1, English, - Mastering%20Challenging%20Conversations
Record 1, French
Record 1, Domaine(s)
- Titres de cours
- Perfectionnement et formation du personnel
Entrée(s) universelle(s) Record 1
Record 1, Main entry term, French
- Maîtriser l’art de mener des conversations difficiles
1, record 1, French, Ma%C3%AEtriser%20l%26rsquo%3Bart%20de%20mener%20des%20conversations%20difficiles
correct
Record 1, Abbreviations, French
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 OBS
Dans ce cours, les participants apprendront comment mener des conversations difficiles tout en entretenant des relations positives avec leurs employés, les intervenants avec qui ils font affaire, leurs clients, l'équipe de gestion et leurs supérieurs, et ce, dans divers contextes. Ils examineront les pratiques exemplaires ainsi que les facteurs humains et les conditions qui déterminent le niveau d'efficacité de la communication. 1, record 1, French, - Ma%C3%AEtriser%20l%26rsquo%3Bart%20de%20mener%20des%20conversations%20difficiles
Record number: 1, Textual support number: 2 OBS
D213 : code de cours de l'École de la fonction publique du Canada. 2, record 1, French, - Ma%C3%AEtriser%20l%26rsquo%3Bart%20de%20mener%20des%20conversations%20difficiles
Record 1, Spanish
Record 1, Textual support, Spanish
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