TERMIUM Plus®
The Government of Canada’s terminology and linguistic data bank.
NORME SERVICE [3 records]
Record 1 - internal organization data 2011-09-20
Record 1, English
Record 1, Subject field(s)
- Organization Planning
- Federal Administration
- Labour and Employment
Record 1, Main entry term, English
- service standard
1, record 1, English, service%20standard
correct
Record 1, Abbreviations, English
Record 1, Synonyms, English
- standard of service 2, record 1, English, standard%20of%20service
correct
Record 1, Textual support, English
Record number: 1, Textual support number: 1 CONT
Program evaluation is being strengthened throughout government through the publication of evaluations and audits, the identification of evaluation and review priorities in departmental business plans, and the publication of service standards by departments. 3, record 1, English, - service%20standard
Record number: 1, Textual support number: 1 OBS
[Service standard] include five essential elements: descriptions of service, service pledges, delivery targets, costs, and complaint redress mechanisms. They are more than service delivery targets such as waiting times or hours of operation. 4, record 1, English, - service%20standard
Record number: 1, Textual support number: 2 OBS
service standard: term usually used in the plural. 5, record 1, English, - service%20standard
Record number: 1, Textual support number: 3 OBS
service standard: terminology used at Canada Revenue Agency. 6, record 1, English, - service%20standard
Record 1, Key term(s)
- service standards
Record 1, French
Record 1, Domaine(s)
- Planification d'organisation
- Administration fédérale
- Travail et emploi
Record 1, Main entry term, French
- norme de service
1, record 1, French, norme%20de%20service
correct, feminine noun
Record 1, Abbreviations, French
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 CONT
Le gouvernement entreprend de renforcer l'évaluation des programmes en publiant les résultats des évaluations et des vérifications, en définissant les priorités en la matière dans les plans d'activités des ministères et en faisant connaître les normes de service fixées par ces derniers. 2, record 1, French, - norme%20de%20service
Record number: 1, Textual support number: 1 OBS
Les normes comprennent cinq éléments essentiels : descriptions de service, promesses de service, cibles en matière de prestation de services, coûts et mécanismes de règlement des plaintes et de recours. Elles débordent le champ d'application des cibles en matière de prestation de services comme les délais et les heures d'ouverture. 3, record 1, French, - norme%20de%20service
Record number: 1, Textual support number: 2 OBS
norme de service : terme habituellement utilisé au pluriel. 4, record 1, French, - norme%20de%20service
Record number: 1, Textual support number: 3 OBS
norme de service : terminologie utilisée à l'Agence du revenu du Canada. 5, record 1, French, - norme%20de%20service
Record 1, Key term(s)
- normes de service
Record 1, Spanish
Record 1, Textual support, Spanish
Record 2 - internal organization data 2007-01-29
Record 2, English
Record 2, Subject field(s)
- Citizenship and Immigration
Record 2, Main entry term, English
- service standard
1, record 2, English, service%20standard
correct
Record 2, Abbreviations, English
Record 2, Synonyms, English
Record 2, Textual support, English
Record number: 2, Textual support number: 1 OBS
Terminology used by Passport Canada. 2, record 2, English, - service%20standard
Record 2, French
Record 2, Domaine(s)
- Citoyenneté et immigration
Record 2, Main entry term, French
- norme de service
1, record 2, French, norme%20de%20service
correct, feminine noun
Record 2, Abbreviations, French
Record 2, Synonyms, French
Record 2, Textual support, French
Record number: 2, Textual support number: 1 OBS
Terminologie en usage à Passeport Canada. 2, record 2, French, - norme%20de%20service
Record 2, Spanish
Record 2, Textual support, Spanish
Record 3 - internal organization data 1993-07-08
Record 3, English
Record 3, Subject field(s)
- Passenger Service (Rail Transport)
Record 3, Main entry term, English
- service standard
1, record 3, English, service%20standard
correct
Record 3, Abbreviations, English
Record 3, Synonyms, English
Record 3, French
Record 3, Domaine(s)
- Trafic voyageurs (Transport par rail)
Record 3, Main entry term, French
- norme de service
1, record 3, French, norme%20de%20service
correct, feminine noun
Record 3, Abbreviations, French
Record 3, Synonyms, French
Record 3, Textual support, French
Record 3, Spanish
Record 3, Textual support, Spanish
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