TERMIUM Plus®
From: Translation Bureau
On social media
Consult the Government of Canada’s terminology data bank.
NORME SERVICE [17 records]
Record 1 - internal organization data 2015-10-29
Record 1, English
Record 1, Subject field(s)
- Titles of Monographs
- Commercial Aviation
Record 1, Main entry term, English
- Commercial Air Service Standards
1, record 1, English, Commercial%20Air%20Service%20Standards
correct, plural
Record 1, Abbreviations, English
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 OBS
The standards published under the authority of the Minister that apply in respect of commercial air services operated by air operators. 1, record 1, English, - Commercial%20Air%20Service%20Standards
Record 1, Key term(s)
- Commercial Air Service Standard
- Commercial Air Services Standards
Record 1, French
Record 1, Domaine(s)
- Titres de monographies
- Aviation commerciale
Record 1, Main entry term, French
- Normes de service aérien commercial
1, record 1, French, Normes%20de%20service%20a%C3%A9rien%20commercial
correct, feminine noun, plural
Record 1, Abbreviations, French
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 OBS
Normes publiées sous l'autorité du ministre relatives à l'exploitation d'un service aérien commercial par un exploitant aérien. 1, record 1, French, - Normes%20de%20service%20a%C3%A9rien%20commercial
Record 1, Key term(s)
- Norme de service aérien commercial
Record 1, Spanish
Record 1, Campo(s) temático(s)
- Títulos de monografías
- Aviación comercial
Record 1, Main entry term, Spanish
- Normas de servicio aéreo comercial
1, record 1, Spanish, Normas%20de%20servicio%20a%C3%A9reo%20comercial
feminine noun, plural
Record 1, Abbreviations, Spanish
Record 1, Synonyms, Spanish
Record 1, Textual support, Spanish
Record number: 1, Textual support number: 1 OBS
Ministerio de Transportes de Canadá. 1, record 1, Spanish, - Normas%20de%20servicio%20a%C3%A9reo%20comercial
Record 1, Key term(s)
- Norma de servicio aéreo comercial
Record 2 - internal organization data 2015-02-19
Record 2, English
Record 2, Subject field(s)
- Decision-Making Process
- Personnel and Job Evaluation
Record 2, Main entry term, English
- service-wide norm
1, record 2, English, service%2Dwide%20norm
correct
Record 2, Abbreviations, English
Record 2, Synonyms, English
Record 2, Textual support, English
Record number: 2, Textual support number: 1 CONT
Compliance with this policy will be based on the outcome of classification grievances in relation to service-wide norms and whether: procedural requirements and prescribed timeframes are observed; and, decisions are fully documented. 1, record 2, English, - service%2Dwide%20norm
Record 2, French
Record 2, Domaine(s)
- Processus décisionnel
- Évaluation du personnel et des emplois
Record 2, Main entry term, French
- norme pour l'ensemble du service
1, record 2, French, norme%20pour%20l%27ensemble%20du%20service
correct, feminine noun
Record 2, Abbreviations, French
Record 2, Synonyms, French
Record 2, Textual support, French
Record number: 2, Textual support number: 1 CONT
La conformité à la présente politique sera fondée sur le résultat des griefs de classification par rapport aux normes pour l'ensemble du service et sur : le respect des exigences liées aux procédures et des délais; la prise de décisions dûment documentées. 1, record 2, French, - norme%20pour%20l%27ensemble%20du%20service
Record 2, Spanish
Record 2, Textual support, Spanish
Record 3 - internal organization data 2011-09-20
Record 3, English
Record 3, Subject field(s)
- Organization Planning
- Federal Administration
- Labour and Employment
Record 3, Main entry term, English
- service standard
1, record 3, English, service%20standard
correct
Record 3, Abbreviations, English
Record 3, Synonyms, English
- standard of service 2, record 3, English, standard%20of%20service
correct
Record 3, Textual support, English
Record number: 3, Textual support number: 1 CONT
Program evaluation is being strengthened throughout government through the publication of evaluations and audits, the identification of evaluation and review priorities in departmental business plans, and the publication of service standards by departments. 3, record 3, English, - service%20standard
Record number: 3, Textual support number: 1 OBS
[Service standard] include five essential elements: descriptions of service, service pledges, delivery targets, costs, and complaint redress mechanisms. They are more than service delivery targets such as waiting times or hours of operation. 4, record 3, English, - service%20standard
Record number: 3, Textual support number: 2 OBS
service standard: term usually used in the plural. 5, record 3, English, - service%20standard
Record number: 3, Textual support number: 3 OBS
service standard: terminology used at Canada Revenue Agency. 6, record 3, English, - service%20standard
Record 3, Key term(s)
- service standards
Record 3, French
Record 3, Domaine(s)
- Planification d'organisation
- Administration fédérale
- Travail et emploi
Record 3, Main entry term, French
- norme de service
1, record 3, French, norme%20de%20service
correct, feminine noun
Record 3, Abbreviations, French
Record 3, Synonyms, French
Record 3, Textual support, French
Record number: 3, Textual support number: 1 CONT
Le gouvernement entreprend de renforcer l'évaluation des programmes en publiant les résultats des évaluations et des vérifications, en définissant les priorités en la matière dans les plans d'activités des ministères et en faisant connaître les normes de service fixées par ces derniers. 2, record 3, French, - norme%20de%20service
Record number: 3, Textual support number: 1 OBS
Les normes comprennent cinq éléments essentiels : descriptions de service, promesses de service, cibles en matière de prestation de services, coûts et mécanismes de règlement des plaintes et de recours. Elles débordent le champ d'application des cibles en matière de prestation de services comme les délais et les heures d'ouverture. 3, record 3, French, - norme%20de%20service
Record number: 3, Textual support number: 2 OBS
norme de service : terme habituellement utilisé au pluriel. 4, record 3, French, - norme%20de%20service
Record number: 3, Textual support number: 3 OBS
norme de service : terminologie utilisée à l'Agence du revenu du Canada. 5, record 3, French, - norme%20de%20service
Record 3, Key term(s)
- normes de service
Record 3, Spanish
Record 3, Textual support, Spanish
Record 4 - internal organization data 2010-10-12
Record 4, English
Record 4, Subject field(s)
- Industrial Standardization
- Aquaculture
Record 4, Main entry term, English
- national aquaculture approvals service standard 1, record 4, English, national%20aquaculture%20approvals%20service%20standard
Record 4, Abbreviations, English
Record 4, Synonyms, English
Record 4, Textual support, English
Record number: 4, Textual support number: 1 CONT
Manage the establishment of national aquaculture approvals service standards and associated accountability and reporting frameworks. 1, record 4, English, - national%20aquaculture%20approvals%20service%20standard
Record 4, French
Record 4, Domaine(s)
- Normalisation industrielle
- Aquaculture
Record 4, Main entry term, French
- norme de service nationale pour les approbations en aquaculture
1, record 4, French, norme%20de%20service%20nationale%20pour%20les%20approbations%20en%20aquaculture
feminine noun
Record 4, Abbreviations, French
Record 4, Synonyms, French
Record 4, Textual support, French
Record number: 4, Textual support number: 1 CONT
Gérer la mise en place de normes de service nationales pour les approbations en aquaculture et les cadres de responsabilisation et de rapport qui y ont trait. 1, record 4, French, - norme%20de%20service%20nationale%20pour%20les%20approbations%20en%20aquaculture
Record 4, Spanish
Record 4, Textual support, Spanish
Record 5 - internal organization data 2008-06-12
Record 5, English
Record 5, Subject field(s)
- Government Contracts
- Public Administration (General)
- Trade
Record 5, Main entry term, English
- standard of service delivery
1, record 5, English, standard%20of%20service%20delivery
correct
Record 5, Abbreviations, English
Record 5, Synonyms, English
Record 5, Textual support, English
Record number: 5, Textual support number: 1 CONT
The standard of service delivery at this police station is higher than at others. 1, record 5, English, - standard%20of%20service%20delivery
Record 5, French
Record 5, Domaine(s)
- Marchés publics
- Administration publique (Généralités)
- Commerce
Record 5, Main entry term, French
- norme de prestation de service
1, record 5, French, norme%20de%20prestation%20de%20service
correct, feminine noun
Record 5, Abbreviations, French
Record 5, Synonyms, French
Record 5, Textual support, French
Record number: 5, Textual support number: 1 CONT
L'évolution du développement de la recherche dans le domaine correctionnel n'a que tout récemment mis en relief l'importance de fournir une évaluation des résultats comme norme de prestation de service. 1, record 5, French, - norme%20de%20prestation%20de%20service
Record 5, Spanish
Record 5, Textual support, Spanish
Record 6 - internal organization data 2007-01-29
Record 6, English
Record 6, Subject field(s)
- Citizenship and Immigration
Record 6, Main entry term, English
- service standard
1, record 6, English, service%20standard
correct
Record 6, Abbreviations, English
Record 6, Synonyms, English
Record 6, Textual support, English
Record number: 6, Textual support number: 1 OBS
Terminology used by Passport Canada. 2, record 6, English, - service%20standard
Record 6, French
Record 6, Domaine(s)
- Citoyenneté et immigration
Record 6, Main entry term, French
- norme de service
1, record 6, French, norme%20de%20service
correct, feminine noun
Record 6, Abbreviations, French
Record 6, Synonyms, French
Record 6, Textual support, French
Record number: 6, Textual support number: 1 OBS
Terminologie en usage à Passeport Canada. 2, record 6, French, - norme%20de%20service
Record 6, Spanish
Record 6, Textual support, Spanish
Record 7 - internal organization data 2003-02-19
Record 7, English
Record 7, Subject field(s)
- Information Processing (Informatics)
- Internet and Telematics
Record 7, Main entry term, English
- institution's service standard
1, record 7, English, institution%27s%20service%20standard
correct
Record 7, Abbreviations, English
Record 7, Synonyms, English
Record 7, Textual support, English
Record 7, French
Record 7, Domaine(s)
- Traitement de l'information (Informatique)
- Internet et télématique
Record 7, Main entry term, French
- norme de service de votre institution
1, record 7, French, norme%20de%20service%20de%20votre%20institution
correct, feminine noun
Record 7, Abbreviations, French
Record 7, Synonyms, French
Record 7, Textual support, French
Record number: 7, Textual support number: 1 OBS
La terminologie anglaise et française de cette fiche provient du Guide d'Internet du Gouvernement du Canada. 2, record 7, French, - norme%20de%20service%20de%20votre%20institution
Record 7, Spanish
Record 7, Textual support, Spanish
Record 8 - internal organization data 2002-09-06
Record 8, English
Record 8, Subject field(s)
- Internet and Telematics
- Federal Administration
Record 8, Main entry term, English
- digital service standard
1, record 8, English, digital%20service%20standard
correct
Record 8, Abbreviations, English
Record 8, Synonyms, English
Record 8, Textual support, English
Record number: 8, Textual support number: 1 OBS
Drawn from Government On-Line Glossary. 2, record 8, English, - digital%20service%20standard
Record number: 8, Textual support number: 2 OBS
Term usually used in the plural. 2, record 8, English, - digital%20service%20standard
Record 8, Key term(s)
- digital service standards
Record 8, French
Record 8, Domaine(s)
- Internet et télématique
- Administration fédérale
Record 8, Main entry term, French
- norme de service numérique
1, record 8, French, norme%20de%20service%20num%C3%A9rique
correct, feminine noun
Record 8, Abbreviations, French
Record 8, Synonyms, French
Record 8, Textual support, French
Record number: 8, Textual support number: 1 OBS
Tiré du Lexique du Gouvernement en direct. 2, record 8, French, - norme%20de%20service%20num%C3%A9rique
Record number: 8, Textual support number: 2 OBS
Terme habituellement utilisé au pluriel. 2, record 8, French, - norme%20de%20service%20num%C3%A9rique
Record 8, Key term(s)
- normes de service numérique
Record 8, Spanish
Record 8, Textual support, Spanish
Record 9 - internal organization data 2002-09-05
Record 9, English
Record 9, Subject field(s)
- Internet and Telematics
- Federal Administration
- Special-Language Phraseology
Record 9, Main entry term, English
- consistent service standards
1, record 9, English, consistent%20service%20standards
correct
Record 9, Abbreviations, English
Record 9, Synonyms, English
Record 9, Textual support, English
Record number: 9, Textual support number: 1 OBS
Drawn from Government On-Line Glossary. 2, record 9, English, - consistent%20service%20standards
Record number: 9, Textual support number: 2 OBS
Term usually used in the plural. 2, record 9, English, - consistent%20service%20standards
Record 9, Key term(s)
- consistent service standard
Record 9, French
Record 9, Domaine(s)
- Internet et télématique
- Administration fédérale
- Phraséologie des langues de spécialité
Record 9, Main entry term, French
- normes de service homogènes
1, record 9, French, normes%20de%20service%20homog%C3%A8nes
correct, feminine noun
Record 9, Abbreviations, French
Record 9, Synonyms, French
Record 9, Textual support, French
Record number: 9, Textual support number: 1 OBS
Tiré du Lexique du Gouvernement en direct. 2, record 9, French, - normes%20de%20service%20homog%C3%A8nes
Record number: 9, Textual support number: 2 OBS
Terme habituellement au pluriel. 2, record 9, French, - normes%20de%20service%20homog%C3%A8nes
Record 9, Key term(s)
- norme de service homogène
Record 9, Spanish
Record 9, Textual support, Spanish
Record 10 - internal organization data 2002-05-28
Record 10, English
Record 10, Subject field(s)
- Computer Programs and Programming
- Federal Administration
Record 10, Main entry term, English
- program-specific service standards
1, record 10, English, program%2Dspecific%20service%20standards
correct
Record 10, Abbreviations, English
Record 10, Synonyms, English
Record 10, Textual support, English
Record number: 10, Textual support number: 1 OBS
Drawn from Government On-Line Glossary. 2, record 10, English, - program%2Dspecific%20service%20standards
Record 10, Key term(s)
- program-specific service standard
Record 10, French
Record 10, Domaine(s)
- Programmes et programmation (Informatique)
- Administration fédérale
Record 10, Main entry term, French
- normes de service propres aux programmes
1, record 10, French, normes%20de%20service%20propres%20aux%20programmes
correct, feminine noun
Record 10, Abbreviations, French
Record 10, Synonyms, French
Record 10, Textual support, French
Record number: 10, Textual support number: 1 OBS
Tiré du Lexique du Gouvernement en direct. 2, record 10, French, - normes%20de%20service%20propres%20aux%20programmes
Record 10, Key term(s)
- norme de service propres aux programmes
Record 10, Spanish
Record 10, Textual support, Spanish
Record 11 - internal organization data 1997-03-31
Record 11, English
Record 11, Subject field(s)
- Quality Control (Management)
Record 11, Main entry term, English
- end-to-end service standards 1, record 11, English, end%2Dto%2Dend%20service%20standards
Record 11, Abbreviations, English
Record 11, Synonyms, English
Record 11, Textual support, English
Record 11, Key term(s)
- end to end service standards
- end to end service standard
- end-to-end service standard
Record 11, French
Record 11, Domaine(s)
- Contrôle de la qualité (Gestion)
Record 11, Main entry term, French
- normes de service bout en bout
1, record 11, French, normes%20de%20service%20bout%20en%20bout
feminine noun
Record 11, Abbreviations, French
Record 11, Synonyms, French
Record 11, Textual support, French
Record number: 11, Textual support number: 1 OBS
Source(s) : Stratégie postale de Séoul. 1, record 11, French, - normes%20de%20service%20bout%20en%20bout
Record 11, Key term(s)
- norme de service bout en bout
Record 11, Spanish
Record 11, Textual support, Spanish
Record 12 - internal organization data 1997-03-31
Record 12, English
Record 12, Subject field(s)
- Quality Control (Management)
Record 12, Main entry term, English
- quality of service standards 1, record 12, English, quality%20of%20service%20standards
Record 12, Abbreviations, English
Record 12, Synonyms, English
Record 12, Textual support, English
Record 12, Key term(s)
- quality of service standard
Record 12, French
Record 12, Domaine(s)
- Contrôle de la qualité (Gestion)
Record 12, Main entry term, French
- normes en matière de qualité de service
1, record 12, French, normes%20en%20mati%C3%A8re%20de%20qualit%C3%A9%20de%20service
feminine noun
Record 12, Abbreviations, French
Record 12, Synonyms, French
Record 12, Textual support, French
Record number: 12, Textual support number: 1 OBS
Source(s) : Stratégie postale de Séoul. 1, record 12, French, - normes%20en%20mati%C3%A8re%20de%20qualit%C3%A9%20de%20service
Record 12, Key term(s)
- norme en matière de qualité de service
Record 12, Spanish
Record 12, Textual support, Spanish
Record 13 - internal organization data 1996-05-27
Record 13, English
Record 13, Subject field(s)
- Production Management
- Statutes and Regulations (Transportation)
Record 13, Main entry term, English
- time sensitive standard 1, record 13, English, time%20sensitive%20standard
Record 13, Abbreviations, English
Record 13, Synonyms, English
- time-based service standard 1, record 13, English, time%2Dbased%20service%20standard
Record 13, Key term(s)
- time based service standard
Record 13, French
Record 13, Domaine(s)
- Gestion de la production
- Législation et réglementation (Transports)
Record 13, Main entry term, French
- norme temporelle de service
1, record 13, French, norme%20temporelle%20de%20service
feminine noun
Record 13, Abbreviations, French
Record 13, Synonyms, French
Record 13, Textual support, French
Record 13, Spanish
Record 13, Textual support, Spanish
Record 14 - internal organization data 1996-05-01
Record 14, English
Record 14, Subject field(s)
- Titles of Documents and Works
Record 14, Main entry term, English
- National Service Standard for Insurance 1, record 14, English, National%20Service%20Standard%20for%20Insurance
Record 14, Abbreviations, English
Record 14, Synonyms, English
Record 14, Textual support, English
Record number: 14, Textual support number: 1 OBS
To be issued soon by Human Resources Development Canada. 1, record 14, English, - National%20Service%20Standard%20for%20Insurance
Record number: 14, Textual support number: 2 OBS
Source: Translation Bureau - Immigration and Human Resources Development. 1, record 14, English, - National%20Service%20Standard%20for%20Insurance
Record 14, French
Record 14, Domaine(s)
- Titres de documents et d'œuvres
Record 14, Main entry term, French
- Norme de service nationale sur l'assurance 1, record 14, French, Norme%20de%20service%20nationale%20sur%20l%27assurance
Record 14, Abbreviations, French
Record 14, Synonyms, French
Record 14, Textual support, French
Record 14, Spanish
Record 14, Textual support, Spanish
Record 15 - internal organization data 1995-02-02
Record 15, English
Record 15, Subject field(s)
- Titles of Standards
- Management Operations
Record 15, Main entry term, English
- Effective Service Standards 1, record 15, English, Effective%20Service%20Standards
Record 15, Abbreviations, English
Record 15, Synonyms, English
Record 15, Textual support, English
Record 15, Key term(s)
- Effective Service Standard
Record 15, French
Record 15, Domaine(s)
- Titres de normes
- Opérations de la gestion
Record 15, Main entry term, French
- Normes de service efficace
1, record 15, French, Normes%20de%20service%20efficace
feminine noun
Record 15, Abbreviations, French
Record 15, Synonyms, French
Record 15, Textual support, French
Record number: 15, Textual support number: 1 OBS
Premier cours offert dans le cadre de la série Gestion de la qualité du service (Managing Service Quality) par le CCG [Centre canadien de gestion] et FPC [Formation et perfectionnement Canada]. 1, record 15, French, - Normes%20de%20service%20efficace
Record 15, Key term(s)
- Norme de service efficace
Record 15, Spanish
Record 15, Textual support, Spanish
Record 16 - internal organization data 1993-07-08
Record 16, English
Record 16, Subject field(s)
- Passenger Service (Rail Transport)
Record 16, Main entry term, English
- service standard
1, record 16, English, service%20standard
correct
Record 16, Abbreviations, English
Record 16, Synonyms, English
Record 16, French
Record 16, Domaine(s)
- Trafic voyageurs (Transport par rail)
Record 16, Main entry term, French
- norme de service
1, record 16, French, norme%20de%20service
correct, feminine noun
Record 16, Abbreviations, French
Record 16, Synonyms, French
Record 16, Textual support, French
Record 16, Spanish
Record 16, Textual support, Spanish
Record 17 - internal organization data 1993-05-30
Record 17, English
Record 17, Subject field(s)
- Federal Administration
- Workplace Organization Research
Record 17, Main entry term, English
- common service standard 1, record 17, English, common%20service%20standard
Record 17, Abbreviations, English
Record 17, Synonyms, English
Record 17, Textual support, English
Record 17, Key term(s)
- common service standards
Record 17, French
Record 17, Domaine(s)
- Administration fédérale
- Recherche et développement (Org. du travail)
Record 17, Main entry term, French
- norme commune de service
1, record 17, French, norme%20commune%20de%20service
feminine noun
Record 17, Abbreviations, French
Record 17, Synonyms, French
Record 17, Textual support, French
Record number: 17, Textual support number: 1 OBS
Dans le contexte du service au public. 1, record 17, French, - norme%20commune%20de%20service
Record 17, Key term(s)
- normes communes de service
Record 17, Spanish
Record 17, Textual support, Spanish
Copyright notice for the TERMIUM Plus® data bank
© Public Services and Procurement Canada, 2026
TERMIUM Plus®, the Government of Canada's terminology and linguistic data bank
A product of the Translation Bureau
Features
GCtranslate (available on the Government of Canada network only)
Use this artificial intelligence prototype to translate Government of Canada content up to and including Protected B. Available to employees of selected departments and agencies only.
Writing tools
The Language Portal’s writing tools have a new look! Easy to consult, they give you access to a wealth of information that will help you write better in English and French.
Glossaries and vocabularies
Access Translation Bureau glossaries and vocabularies.
- Date Modified:


