TERMIUM Plus®
The Government of Canada’s terminology and linguistic data bank.
T178 [1 record]
Record 1 - internal organization data 2015-02-25
Record 1, English
Record 1, Subject field(s)
- Titles of Courses
- Training of Personnel
Universal entry(ies) Record 1
Record 1, Main entry term, English
- Service Excellence for Citizens
1, record 1, English, Service%20Excellence%20for%20Citizens
correct
Record 1, Abbreviations, English
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 OBS
This course provides front-line service professionals with the essential knowledge needed to deliver services to citizens more effectively and with greater confidence. Participants will identify the primary elements that contribute to providing quality services and will move beyond providing basic service in order to make each service experience excellent. 1, record 1, English, - Service%20Excellence%20for%20Citizens
Record number: 1, Textual support number: 2 OBS
T178: a Canada School of Public Service course code. 2, record 1, English, - Service%20Excellence%20for%20Citizens
Record 1, French
Record 1, Domaine(s)
- Titres de cours
- Perfectionnement et formation du personnel
Entrée(s) universelle(s) Record 1
Record 1, Main entry term, French
- Excellence du service aux citoyens
1, record 1, French, Excellence%20du%20service%20aux%20citoyens
correct, feminine noun
Record 1, Abbreviations, French
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 OBS
Ce cours vise à fournir aux employés de première ligne les connaissances, les compétences et les outils dont ils ont besoin pour répondre aux demandes du public et transiger efficacement avec celui-ci. Les participants identifieront les éléments clés qui leur permettent d'offrir des services de qualité et seront prêts à aller au-delà du service de base afin de procurer aux citoyens une expérience de service optimale. 1, record 1, French, - Excellence%20du%20service%20aux%20citoyens
Record number: 1, Textual support number: 2 OBS
T178 : code de cours de l'École de la fonction publique du Canada. 2, record 1, French, - Excellence%20du%20service%20aux%20citoyens
Record 1, Spanish
Record 1, Textual support, Spanish
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