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11.13 References

A report that is the culmination of a study will probably contain endnotes or footnotes and a bibliography. A serious yet common failing of writers of reports is inaccuracy, especially in quotations and references. A quotation should correspond exactly to the original. (For omissions and changes, see 8.09 Omissions and 8.10 Insertions, alterations and parentheses) If a quotation is not exact or is attributed to the wrong author, or if the date, volume number or page number of the reference is wrong, a reader who needs to refer to the source will waste time and lose patience. It is therefore wise to check all references both before and after they are inserted into the report.

A bibliography lists the works most often consulted, as well as those likely to be of particular interest to the reader, even if not referred to in the text. See Chapter 9 Reference Matter for detailed information on footnotes, endnotes and the various ways of listing bibliographic entries.